Customer Ratings & Reviews
- Model:
- SHP65CM6N
- |
- SKU:
- 6542998
Customer reviews
Rating 4.4 out of 5 stars with 720 reviews
(720 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.4
Rating 4.4 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 500 Series dishwasher's quiet operation and effective cleaning performance. The convenient third rack is also frequently praised for its usefulness in organizing silverware and small items. Many appreciate the ease of use and operation of this model.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great dishwasher same price as a Kitchen Aid only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great machine! So quiet, we have to use the app to make sure it is running. Third rack for utensils and odd items without compromising room on the other racks. So many ways to adjust racks even one side up the other side down to accommodate cookie sheets on the lower rack and still have room for tall glasses on the top. We loved the sales rep and installer too. My cousin is an appliance repair person and says don’t get anything but Bosch. We were pleasantly surprised there were so many options in stock!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Top notch product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, very quiet and great performance.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
bought a new one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Bosch for 8 years. The motherboard went bad, so the logical thing was not to repair it. Comparing the cost of the repair of an 8 year old dishwasher to buying a new one made more sense. The new one is working fine. Happy with my decision
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mid-range Bosch is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit cost more than I originally planned to spend, but I'm very happy with my choice. It does a great job cleaning my dishes despite having hard water and no water softener in my house. There is no heating element for drying. Instead, the heat retained from the hot water does most of the drying, and then the door automatically opens. There are other options, but this works for me. Since there's no heating element, there's no "top rack only" restriction. Plastic can go anywhere. It's Bluetooth, so my phone notifies me when the cycle is finished. And bring a Bosch, I have confidence in the workmanship.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A dream come true!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new Bosch dishwasher. SOOOOO QUIET!!!!!!! And the rack's design gives me so much room. The top rack for all the silverware is a dream come true! Bosch, you're the best.....Thank you!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Buy the Bosch!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the Dishwaser is "The Best". We had a Bosch at our old house and it was great, moved and the house came with a Fisher Paykel double drawer which was fine, but didn't seem to load as much as the Bosch. The Fisher Paykel died and so I bought this Bosch and LOVE it! I usually install my own dishwashers and the Bosch was easy to install, but I was recovering from a bad accident and had Best Buy do it. I was a little nervous if they would do a good job I have to say they get 5+ stars. The technician was really great and did an excellent install. Hope this is helpful, buy the Bosch!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is running as expected with a Bosch product. We have had no issues with it. It is quiet and cleans the dishes well. The Best Buy salespeople that helped me were very helpful as well. Overall , we are very happy with the product.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Super quiet dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quiet dishwasher. Sometimes a bit quirky with the controls, however. Nice look and feel in the kitchen.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
As good as advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended. No problems loading. Holds long stem wine and martini glasses. Everything fits so far.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
HAPPY DISHWASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher. And the installation was great and installer explained everything perfectly. Couldn’t be happier dealing with Best Buy. Thank you.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old washer couldn’t get our dishes clean but this Bosch is amazing!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher by far exceeded my expectations, it is the best dishwasher I have owned. Spotless dishes, dry plastic with no water residue.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Was expecting better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not 100% satisfied with this dishwasher, but I also don’t completely hate it. We chose this washer after our 7 year old GE broke and there are features I wish this one had that the GE had. This Bosch just feels smaller overall inside and the racks themselves are flimsier. The tiny silverware basket is kind of a joke. This washer does not have an option to wash only the lower or upper rack on its own- you have to wash the entire washer in each run. Perhaps the remote start has an option to delay the start (I haven’t set this up), but the washer itself doesn’t offer this timer feature. The upper rack does not have space for tall/ regular sized cups due to the third flat rack above it. There are times when dishes aren’t completely clean which is disappointing. I was expecting better results from this machine. This dishwasher is quiet though. I read reviews before buying and we run the dishwasher almost everyday. Overall, I wouldn’t have chosen this washer if I had a chance to try before buying. I miss other features that it doesn’t offer.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi crohb3, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Rated 5 out of 5 stars
Never Happier to do Dishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love this dishwasher. The features wi-fi are amazing. The silverware rack at the top is incredible for space and cleaning efficiency. I recommend this dishwasher. This dishwasher is amazingly quite. Absolutely the best buy!
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very quiet, cleans well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very expensive dishwasher, and I will never use the wifi option (why in the world would anyone want MORE devices on their wifi system?) I just wish it came with a booklet, and that the silverware rack were bigger. Using the top rack for everyday silverware is a bit of a hassle. I also don't like that I have to manually clean the filter and arms. Never had to do that on any dishwasher before.
I would recommend this to a friendRated 1 out of 5 stars
Bad Purchase Horrible Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the dishwasher February 2024, on day one the dishwasher could never connect to the app to control it with the phone. In July 2025 it stopped working altogether. I purchased the Geek Squad protection plan until March 2029. The third party vendor that does the repairs has horrible scheduling and communication but after several calls we got them to come and check the machine. They ordered parts and came back without an appointment and we weren’t home. We called and rescheduled, the technician installed the part and it still didn’t work and said it was beyond economical repair and Best Buy would call me. Best Buy never called. It took me over 10 calls and a month to get a replacement and now they want to sell me another extended warranty because the warranty is over once they replace the unit. I wanted my unit fixed, they decided it was cheaper to replace it, but now want to sell me another protection plan. Best Buy lost a customer.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Santos, we’re sorry to hear about your challenging experience with your dishwasher and the frustrations with the repair process. Your feedback is important to us, and we’d like to help. Please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for sharing your concerns.
Rated 3 out of 5 stars
First year issues. Could have been a 5 star.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good: Very quiet compared to other brands. Good but not great job cleaning. Not Good: Overly complicated WiFi features. Shipped with a cracked drain hose. 1st service call. Developed issue of starting then stopping after 1 minute. 2nd service call. Now, after 7 months of use, has same problem. Waiting on 3rd service call.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, Thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you.
Rated 5 out of 5 stars
Quiet Quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Bosch dishwasher! It's so quiet, don't know its on. Only brand where I can do dishes and watch Netflix at the same time! lol
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quite and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase, it’s very quite and love the red light that reflects on floor when dishwasher is running. It cleans very well and I like the fact that I can drop the second rack for tall glasses. The third rack is also very nice you can put extra silver ware and that can be dropped. It is also wifi enabled and I can start it remotely from my phone which is a nice plus. Very happy with this dishwasher had a three year old General Electric dishwasher that died and got no satisfaction from GE. Even though this product was more expensive I feel it was money well spent.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
david
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my 2nd Bosch dishwasher from Best Buy. The first one was a series 100 purchased back in 2010. This new toy I got series 500 was MUCH more quieter. Although I wish it does not have the 3rd rack. I was going to Home Depot for this purchase but Best Buy had better offer: FREE delivery & installation & even through in a power cord free of charge. Your installer shown professionalism.
This review is from Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBA - Stainless Steel
I would recommend this to a friend























