Customer Ratings & Reviews
- Model:
- SHP65CM6N
- SKU:
- 6542998
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 500 Series dishwasher's quiet operation and effective cleaning performance. The convenient third rack is also frequently praised for its usefulness in organizing silverware and small items. Many appreciate the ease of use and operation of this model.
This summary was generated by AI based on customer reviews.
Bosch dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks sleek and runs well, but it’s not easy loading and unloading .. It’s also very quiet and opens by itself when it’s done. The drying could be a little better.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SusanP, thanks for your review. We are sorry to hear of your disappointment with the rack designs. The following link provides tips on how to maximize the loading space of your dishwasher https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/how-to-load-your-bosch-dishwasher. If you have any additional questions, please contact our Customer Support team at 1-800-944-2904.
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet, cleans really well. Love the top rack.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No possible way to clean wine glasses; no attachment available to buy. Poor drying cycle on top unless you place each piece perfectly. Awkward way to stack large plates on the bottom shelf.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. Wine glasses can be cleaned on the top rack by lowering the MyWay rack to a lower position. We have forwarded your comments to our design teams for their review and consideration.
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this less than a uear and it’s already broken
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thanks for sharing your review. We’re truly sorry to hear about your experience, as this isn't the standard of quality we aim to deliver. Our customer care team is here to assist if you have questions or need product support—please don’t hesitate to reach out at 1-800-944-2904 or BoschCare@bshg.com. Thank you for your valuable feedback.
Cleens Like a Champ!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! No spots and Cleans well!!!!!!!!!!!!
I would recommend this to a friendI Gave Up...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because a black version was so hard to find I bought an "open box/return". I think I should have taken it as a warning sign because the cleaning performance has been underwhelming despite numerous "Machine Care" cycles, regular filter cleaning, ... It's not a "Green Choice" if I have to handwash dishes after it cycles! Now I'm back to a KA.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi and thanks for your review. We are genuinely sorry that we did not have the opportunity to fully resolve this issue for you. If you have any unanswered questions, please call our Customer Support Team at 1-800-944-2904.
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, it cleans well and is very quiet.
I would recommend this to a friendBosch 500
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operating unit. easy to operate and understand
I would recommend this to a friendDon't buy Bosch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch customer support is essentially nonexistent I may never buy another Bosh product. When you need help you can't get it buy phone, Email or text. Parts aremissig. Best buy is useless as well.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about your experience. Our team would be happy to look into this to see how we may assist. Connect with a service team to assist. Thank you.
So So
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top rack is ALWAYS wet after running. Also have issues with my bill.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DavidK, thanks for your review. We’re sorry to hear you’re experiencing drying issues. Here are some tips that can help maximize drying results:
1. Use Jet-Dry Rinse Aid to help dry dishes faster
2. Use Auto Cycle
3. Use the Sanitize or Extra Dry Cycles if applicable
If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Bosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed, given how much I paid for it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RichardH, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Disappointing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do a great job cleaning. Cycles are long. No indicator light whether dishes are clean. No crystal/china cycle. Silver basket is comically small...bought a bigger one online. Not good value for the money. Liked our old KitchenAid much better, but it was 14 years old and on its last leg. Apparently, new KitchenAids aren't great either. Make sure you have the right plumbing setup before buying - we had to pay a plumber $1200.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Steve, thanks for your review. As a brand dedicated to customer satisfaction, we're truly sorry to hear about your disappointment. Please be assured that your feedback is very important to us and will be shared with the relevant groups for further consideration as we're committed to continuous improvement. If product support is needed, please contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Spend your money on a different washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine gives off a very weird smell and does not actually DRY your dishes. It is incredibly frustrating. I am now used to the smell, but my fanily is still grossed out by it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about the trouble with your dishwasher. The smell will fade with regular use, and our team would be happy to help troubleshoot the drying results. Connect with the Bosch team directly for assistance.
Noisy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an unacceptable noise. not sure if it is normal or not representative at Best Buy so it shouldn’t be that noisy.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KimberlyC, thanks for bringing this to our attention. We're very sorry to hear about the trouble you're experiencing with your dishwasher. This is not indicative of the high-quality and reliability our products are known for, and we apologize for any inconvenience. Our Customer Care team would be happy to provide real-time troubleshooting and/or assistance with scheduling a service visit. Please feel free to contact us at 1-800-944-2904. Thank you.
Disappointed with bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First "new" machine that got delivered had water and mold. Second one also had water in it. They told me its because they test the machine at the warehouse. I have never heard os seen that with any other appliances I bought, even my old dishwasher when I bought it. They are normally come in a box, intact, brand new and not "tested". I would not recommend best buy.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi FabiolaG, thank you for your review. We apologize for any disappointment you may have encountered with this appliance and for any inconvenience. If you have any product-related questions or concerns, we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
BEWARE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 16 months. Outside one year warranty. Best Buy will not replace.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We understand out-of-warranty repairs are disappointing and apologize for the inconvenience. If you have any questions or concerns, please feel free to contact our Bosch Customer Support team by calling 1-800-944-2904. Thank you.
Bummer Bosch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher doesn't even clean kool aid residue from a plastic kid's cup and the drying cycle leaves plates with water droplets. I was so excited to buy a higher performance dishwasher, and I would not recommend this dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for sharing your feedback. We’re truly sorry that your Bosch dishwasher hasn’t lived up to your expectations. At Bosch, we aim to provide outstanding cleaning and drying results, and we regret this hasn’t been your experience. We’d love the opportunity to assist you further. Please reach out to our team at 1-800-944-2904 or email us at BoschCare@bshg.com – we’re here to help.
Garbage with terrible service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective on arrival. 2+ weeks and still waiting for parts. It is a new dishwasher and they are gutting it for repairs less than 1 month in. Many features only available through phone app called Home Connect, but the home connect website says "Something went wrong. Try again later" when I try to sign up. App on phone won't connect to the dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Michael, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance.
Pretty disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans poorly compared to my old lg washer, the design of the inside is difficult to arrange in any way. Does not dry well and smells bad if you don't open it immediately after washing. Would not buy again. Pretty disappointed
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KielS, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher damaged in installation/delivery. Still waiting for reinstall.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello and thanks for your review. To better assist you with your delivery and installation, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with the answer or transfer you to the appropriate department to address your situation.