Customer Ratings & Reviews
- Model:
- SHP65CM6N
- SKU:
- 6542998
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 500 Series dishwasher's quiet operation and effective cleaning performance. The convenient third rack is also frequently praised for its usefulness in organizing silverware and small items. Many appreciate the ease of use and operation of this model.
This summary was generated by AI based on customer reviews.
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt show how much time remaining kinda ridicilous not to have it. You have to download an app and pair it with the washer then you can see the time remaining on your phone. Bad engineering.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your feedback. We have forwarded your comments to our design team for their review and consideration.
Broke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to order another one cause the one delivered did not work
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DanielV, we apologize if this has been your experience and appreciate you bringing it to the attention of our team. For troubleshooting and assistance, please call our Customer Care team at 1-800-944-2904. They will be more than happy to assist you in real-time and address any concerns you may have. Once again, we appreciate your feedback and apologize for any inconvenience caused. Thank you for giving us the opportunity to assist you further.
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry well and there is not a simple rinse cycle.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MorrisS, thank you for your review. We apologize if your experience with your Bosch dishwasher has not met your expectations. Your feedback is valuable to us and will be considered for future improvements. To enhance drying performance, we suggest activating the AutoAir® feature. This feature automatically opens the door at the end of the cycle, allowing moisture to escape and fresh air to circulate in. If you require further assistance, please don't hesitate to contact our customer care team at 1-800-944-2904. Thank you.
Free delivery is NOT free!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel a bit scammed by Best Buy and their business practices. They advertised a flat $29 delivery fee, but when the delivery people came they demanded $180 to install. I had to cough it up as I was in desperate need of this dishwasher. After scratching up my floors they left and I felt like a victim. Best Buy will not reimburse me for this. I would not recommend Best Buy for any dishwasher purchases. Be wary of this scam.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have liked instructions, as to how to set it??
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SandraM, thank you for sharing your review. We apologize for any inconvenience caused. As part of our commitment to green energy, we have made all manuals available online for easy access. You can find instructions on how to set up your specific dishwasher model by downloading the Use & Care manual from our website. If you need further assistance, please contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
bosch series 500 dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my new dishwasher does not dry my dishes. i am so upset.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi mickie, thanks for your review. We’re sorry to hear you’re experiencing drying issues. Here are some tips that can help maximize drying results:
1. Use Jet-Dry Rinse Aid to help dry dishes faster
2. Use Auto Cycle
3. Use the Sanitize or Extra Dry Cycles if applicable
If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Do not recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher wasn’t worth the price tag. If you have a countertop that it will go under you won’t be able to see the settings. The plastic inside off gasses and leaves a fowl smell after the cycle is finished. I don’t recommend?
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PKLO, thanks for your review. The SHP65CM5N features top mounted controls so that when the dishwasher is properly installed they will be hidden from view. If you have any questions or concerns about the operation of your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Not impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it delivered yesterday, with a timeframe from 7 in the morning to 7 in the evening. It leaks, and the air dry fiction (which is the sole reason I bought this model) is not working. Not impressed.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're sorry to hear about the trouble you have had. Thankfully, Bosch products include a warranty to assist with repairs. Our team is happy to look into this and assist. Thank you!
Not happy with Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with my new dishwasher. It leaves a film on the dishes and I feel like they are dirty. I was excited to purchase a Bosch but I was much happier with my GE Profile machine.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Vivian, thanks for your review. If you're experiencing a film on your dishes after running them through the dishwasher, there are a few potential causes and solutions you can try: Check the dishwasher filter, Use the right detergent, Load dishes properly, and Clean spray arms and nozzles. You can find these instructions directly in your use and care manual.
Bad manufacturer warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year and 2 months. Manufacturer warranty is only good for 1 year. Going to have pay $180 just to have a tech visit and diagnose plus pay for parts and $20 for every 6 minutes of work. Will not be buying Bosch again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AntonioP, thanks for your review. We understand out-of-warranty repairs are disappointing and apologize for the inconvenience. If you have any questions or concerns, please feel free to contact our Customer Support team by calling 1-800-944-2904. Thank you.
Overstated to say the least
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible I’m not sure why it always continues to get good reviews, but it has a glitchy start system, and if the auto air doesn’t come on pop open, everything is soaking wet, it should dry decently without having to do the auto air which doesn’t always work return it asap
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi NicholasY, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Out of Stock after long wait
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately Best Buy informed after waiting quite a long time, they didn’t have the Bosch 500 in Black in stock. I ended up ordering the 800 and we love it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi HortonProtectEarth, thank you for sharing your experience with us. We apologize for any inconvenience caused by the unavailability of the Bosch 500 Series dishwasher in Black. However, we're delighted to hear that you ended up ordering the 800 Series and that you love it. If you have any further questions or need assistance, please don't hesitate to reach out to our customer care team at 1-800-944-2904 for real-time support. Thank you for choosing Bosch.
dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry dishes completely. Button malfunction after 2 weeks. Cannot change setting uness you reset the dishwasher
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi LucT, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.
Tough to set up in Home Connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are a technology wizard this dishwasher is impossible to set up in Home Connect.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JoyceM, thanks for your review. We're sorry for your experience and apologize for any inconvenience or frustration this may have caused. Your feedback is important to us and will be shared with the appropriate groups as we're committed to continually improving our products and the overall customer experience. Feel free to contact our customer care team at 1-800-944-2904 for real-time product support if needed. Thank you for choosing Bosch.
Delay start requires app!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why would they make the delay start feature only in the app? Just got this the other day and was extremely disappointed to learn one of the most important features is in the app only. Why should I have to connect a dishwasher to the internet and install an app, which will surely not be maintained for the next 15-20 years, in order to delay start the dishwasher? How much more would one extra button cost them?
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry for your disappointment and we have forwarded your comments to our design team for their review and consideration.
Quality and style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like Bosch -- quality made and very stylish.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi WisconsinSon, thanks for your review. Customer satisfaction is our top priority, and our team is thrilled to hear that you're pleased with the quality and style of Bosch products. We greatly appreciate you taking the time to provide this feedback and thank you for choosing Bosch!
Very disappointed!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. Bottom dish rack comes off the guide rails every time it’s pulled out to add dishes- every time! Also doesn’t properly dry all the glasses
No, I would not recommend this to a friendBrand response from BoschAppliancesCA
Posted .Hi DavidC! Thanks for sharing your review of your Bosch dishwasher. We are sorry for any difficulties you've encountered with the rack design. Your feedback is important to us as we work to make our products and services even better. Please reach out to our customer care team at 1-800-944-2904 for assistance with the repair of your dishwasher. Thank you for choosing Bosch!
Died after 6 Months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Died after 6 months and will not buy Bisch again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Dman, thank you for your review. We're sorry to hear about the trouble you have had. Thankfully, Bosch products include a 1 year warranty to protect you from manufacturing defects like the one you may have experienced. Our team is happy to assist in setting up service. Connect with the Bosch team directly for help.
Waste of my time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel stopped working after 25 days. Have to contact Bosch
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MarkG, thanks for sharing your review. We're deeply sorry to hear about your experience with your Bosch dishwasher. Your feedback is valuable to us, and we want to address any concerns you may have. Please feel free to contact us at 1-800-944-2904 or Boschcare@bshg.com for further assistance. We genuinely appreciate your choice of Bosch and are here to help in any way we can.
Worked for one month…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about ten uses in the first month and now I’ve been waiting 2 weeks for a warranty repair and still no ETA for repair date.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Chris, thanks for sharing your review. We're truly sorry to hear about your experience with your Bosch dishwasher. Your feedback is incredibly valuable to us as we are committed to continuously improving our products, services, and overall customer experience. If you would like to provide additional details or need product assistance, please don't hesitate to contact our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com. Thank you for reaching out.