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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 500 Series dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and capacity, along with the sleek design. However, some users note that cycle times are lengthy, and a few have experienced issues with reliability and an unusual odor. Concerns have also been raised regarding fingerprint resistance and the intuitiveness of the controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,469 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and it does exactly what the manufacturer say it will, I really like the drying cycle method and the Auto-Air function

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bosch dishwashers are the highest rated and very happy with it--- slthough very simple in design, I was shocked about how much it held for washing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Klee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this appliance manufacturer. This is my second of this brand in 14 years. I especially like that is so quiet in an open kitchen/family room

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 2 out of 5 stars

    Exchanged it for a KitchenAid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too long for cycle and exchanged it for a KitchenAid

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Travelfar, thanks for your review. We apologize if this was your experience and appreciate you making our team aware. If you have any unanswered questions, please give our Customer Support team a call at 1-800-944-2904. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    bosch is the best dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and very quiet. There was a bit of a problem with the installation, but the Geek Squad corrected the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works good I also had Best Buy install it and they did a great job. The Dishwasher cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Can't hear it run. Good thing it has a light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far quieter than the unit it replaced. The light is a good feature, lets you know that it is running. Stainless interior is superior to the plastic tub also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far! Haven’t had it long enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was outstanding! He was professional, informative and top notch. I know you don’t do anything with these reviews but let me just say this, I run a business and have for 20+ years, you better figure out how to give this kid a raise or move him up or you will lose a truly valuable worker!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quiet, modern and sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, very quiet. I like the light that shines on floor, indicating washer is on. Good stainless interior.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Working very well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been working very well. We just have to get use to loading dishes in a different way than or old Kitchen Aid.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great price, but a great dishwasher to replace our 10 year old Bosch. New machine is super quiet and does a great job of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just obtained and only used 3 times so far . Dishes are really clean and shiny, drying leaves a tad of water. Still trying to figure that out

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very quiet! Installation was fast and the installer was very pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fine turned machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! Well made and very quite. Love the red light that tells you it on and running! Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dishwasher is the best one I have ever owned. It is so quite and the dishes are clean every time - so impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our main goal in buying a dishwasher besides the quality of cleanliness, was a quiet machine. We love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great product. Wish service was better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dishwasher. We bought the floor model open box because it’s hard to get a Bosch these days. We inspected it carefully and it was in good shape on the floor. It was delivered with a huge dent. I wish the delivery team took more care with their work. We kept it because we needed a dishwasher and we love Bosch machines but we won’t use this Best Buy again. It does a great job washing dishes and is very quiet.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great dishwasher. The dishes are clean and it is extremely quiet. I took one star off because not all the dishes are dry.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      HI RaefromNJ, thanks so much for taking time to submit your review on this model. We're thrilled to hear you love this dishwasher. To help improve drying results, please be sure you're adding JetDry rinse agent to the Rinse compartment, and adjust the dispense amount according to the water type in your area. We think you'll see great improvements. If you need more help please call our Bosch 24/7 customer support at 899-944-2904. Our team is standing by and ready to assist. Thanks again. BoschAppliancesUSA

  • Rated 3 out of 5 stars

    does ok cleaning, but wouldn’t spend the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does ok cleaning but has no drying capabilities.. the door pops open to dry at end

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi LisaR, thanks for your review of model #SHPM65Z55N. We're sorry to hear about your disappointment with the drying performance. This feedback is important to us and will be shared with the appropriate groups for further consideration. Your dishwasher is designed to dry using the PureDry® condensation drying process. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. It works by heating the dishes with hot water during the final rinse. The cool stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To maximize drying performance, we recommend selecting the AutoAir® option. This will automatically open the door at the end of the cycle to let moisture escape and fresh air in for drier dishes. If product assistance is needed, feel free to contact our customer care team at 800-944-2904. Thank you for choosing Bosch. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it is and it cleans up the dirtiest casserole dishes, even crusted on items!

    I would recommend this to a friend