Customer Ratings & Reviews
- Model:
- SHPM65Z56N
- |
- SKU:
- 6360633
Customer reviews
Rating 4.5 out of 5 stars with 1469 reviews
(1,469 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 500 Series dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and capacity, along with the sleek design. However, some users note that cycle times are lengthy, and a few have experienced issues with reliability and an unusual odor. Concerns have also been raised regarding fingerprint resistance and the intuitiveness of the controls.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great dishwasher by Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is exactly what we were looking for. Get everything spotless and you don’t know it’s running except for the red light that shines down on the floor so you know!
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bosch dishwasher. This is the 2nd time we have purchased this dishwasher. Perfect for kitchen/den. Very quiet
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
woman aged 85
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble getting used to it. Understanding how it operates. Wish company enclosed more information with purchase and not have to down load it.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line dishwasher, dont have anything negative to say about it. we replaced our old Bosch with the new one because of the quality.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and pleasant experience selecting the product with the help of the sales staff. Happy with purchases and quality of the products recommended
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very Quiet and Great Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bosch dishwasher does a wonderful job. The only problem is that the Rinse Aid container does not hold the liquid; it just spills out.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friendRated 5 out of 5 stars
Try it you’ll like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously owned a Bosch dishwasher then tried Samsung could not wait to go back to Bosch, dishwasher is superior
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good dishwasher bad best buy damage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged from the store but didn't notice until u unwrapped it. Bosch is replacing damaged parts under warranty. Other than that its a great dishwasher!
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AutoAir feature seems great, until you realize it’s stopped working three weeks in. The idea is great but the unit isn’t as well designed. Don’t buy this unless you want to deal with service later. Google and you can find more tales of woe regarding the AutoAir issue.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Sers, we're sorry to hear the AutoAir feature is not working with your dishwasher. If service is needed, please call our Bosch 24/7 Customer Support team at 800-944-2904. A Bosch representative would be happy to help.
Rated 5 out of 5 stars
My Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed my dishwasher were very professional and showed me how to operate my machine. I’m totally satisfied with my dishwasher.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
ODOR. avoid bosch
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.odor smells. i'll never buy a bosch appliance again. a shame because it cleans well. i've read bad reviews on this model and they're true. bottom line: these models do not flush the water out of the bottom of the unit. water sits in the bottom tray and smells. i called bosch and they said it was out of warranty but i could pay they're tech $$ for service. i'll put any new money on the Amana I shoulda bought,
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, we're sorry to hear about the odor issue you're experiencing. We understand out of warranty repairs are frustrating and we sincerely apologize for the inconvenience. Please feel free to reach out to our team for assistance. Thank you.
- Pros mentioned:Cleaning performance, Noise level
Rated 1 out of 5 stars
Doesn’t dry but cleans great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine cleans the dishes and silverware very well. It is vey quiet. The problem is with the drying. The dishes and silverware are damp or wet when the cycle is finished. The booklet says it cleans by condensation but it doesn’t work very well. I wouldn’t buy it again
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Diane, we're sorry to hear you're not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® JetDry® rinse aid to help dishes dry faster. 2. For everyday use, we recommend Auto Cycle. 3. Select special drying options like "Sanitize and Extra Dry". 4. Pull out lower racks first to avoid dripping water from the upper rack. If this doesn't resolve the issue, please contact our 24/7 customer service team at 800-944-2904, who would be happy to provide real-time troubleshooting and assistance.
Rated 1 out of 5 stars
Total disappointment
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but the disappointment since pretty much day one. Does not clean well, requires a meticulously accurate loading, and still wine glasses not cleaned well every third time. Drying is simply awful. And I do everything by the book. This is most expensive dishwasher I have ever had and hands down the worst one. I was planning to write a review a long time ago but did not have time. A month or so ago, control panel begun to malfunction. I can't switch between modes, from auto to rinse and so on. The only way to switch would be reset the machine, turn it off and turn back on. Yesterday, It just simple stopped working. I checked the filter, drain pipe, all good. Disconnected from power source, conducted a reset a few times. Machine is on, it beeps when you close a door, light on the floor is on, but it does not work. It hasn't been the year so, I hope warranty will cover it, but it's not what you expect from an expensive appliance. Who knows how many days my family will have to do without a dishwasher.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear valued Bosch customer, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
Piece of garbage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch is total garbage, and their customer service is even worse. Had dishwasher for eight months and the door module sensor and auto open feature both broke. It’s taken nearly a month for bosch to send the parts for repair. Will never buy bosch products again.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi NeverBuySamsung, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you.
- Pros mentioned:Capacity, Cleaning performance, Noise levelCons mentioned:Cycle time
Rated 5 out of 5 stars
Loving our 500 Series!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new dishwasher! Lots more room inside than our old one (though after 22 years it didn't owe us anything!). The very top rack is perfect for silverware but can also hold thinner ramekins and smaller bowls, leaving more room in the regular top rack for glasses and mugs. Does a fine job on wine glasses, although I still like to hand-wash those and dry by hand. Super-quiet, red light on the floor tells you it's working. Longer cycle time than our old one but can't complain, given the job it's doing. Set it at night and you'll wake up with clean dishes (the Air Dry feature cracks the door to help any remaining water dry). Note the physical dimensions will take up nearly all usable space under cabinet. We had water and drain lines coming out of the tile floor in the back of the old d/w, and had to modify these slightly to accommodate. Probably won't be an issue with newer homes that have traditional lines routed through the back sides of cabinets. Highly recommend and I don't think we needed to step up to the 800 Series. For us, this 500 is the right mix of price, performance and features.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes clean and works great. Took a couple times using to figure out all the options so the 4 star instead 5 as manual was minimal.
I would recommend this to a friendRated 5 out of 5 stars
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like everything about this model. Especially the AutoAir option and that the door opens at the end of the cycle.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wappingers Falls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher! This brand is top quality. I bought this brand because I like the features especially how quiet when you run a cycle.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 1 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washed the dishes, does not dry them. I spend a lot of time drying them. It is quieter than my 22 year old dishwasher,
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Sister, thanks for reaching out and providing feedback on your Bosch dishwasher. If adding JetDry rinse agent and adjusting the rinse dispense amount does not improve the drying results, please call our Bosch 24/7 Customer Support at 800-944-2904 or email [email protected]. We'd be happy to assist further.
Rated 5 out of 5 stars
Bosch -500 Series Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the product. It was delivered in a timely fashion and installed correctly. Satisfied customer here. Thanks.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend


























