Customer Ratings & Reviews
- Model:
- SHPM65Z56N
- |
- SKU:
- 6360633
Customer reviews
Rating 4.5 out of 5 stars with 1469 reviews
(1,469 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 500 Series dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and capacity, along with the sleek design. However, some users note that cycle times are lengthy, and a few have experienced issues with reliability and an unusual odor. Concerns have also been raised regarding fingerprint resistance and the intuitiveness of the controls.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher stopped working 13 months after we bought it!
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Colleen, thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
Bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are returning this it’s put in wrong and has flaws on finish
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.
- Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and cleans well. Looks nice and modern. Third racks is great.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Bad dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in damage and could not replace it with anything else.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Discount, if you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.
Rated 1 out of 5 stars
Off to a bad wxper
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and did not work. Waiting on best but to replace
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Stillhandwashing, we’re sorry for your disappointment with your Bosch purchase. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.
Rated 4 out of 5 stars
Auto Air Tradeoff, poor silverware rack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this model to take advantage of the Auto Air feature which opens the door after the dry cycle to allow further drying especially of the plastics. This is a great feature especially if you run it overnight or while you are out for the day so the plastics have time to dry on their own. Although the price increase for this feature was about $100, for me I thought it was well worthwhile over a 10 year life of the dishwasher. The most important thing to know about Auto Air is it works by releasing the latch and the door wants to spring open about 6". This means that you can't close your dishwasher door without latching it or it will pop open about 6". This is made worse by all the colorful and non-removable marketing / instruction labels now visible on the top of the door. I think the feature is probably worth it but this is a pretty significant trade off. The silverware basket was not designed for this model and doesn't fit right. It is really hard to understand given the number of dishwashers Bosch sells. It fits fine on the side but has high channels through the bottom to allow it to be put over rows of tines but there are no tines there. If you move it to the front edge and fit it over the tines then the basket can not latch onto the side as the protruding corner of the rolling rack won't allow it to fit. Coming from a 10 year old Bosch that was still working fine I was very surprised by how much better this model cleans. It seems that dishwashers do lose their cleaning capacity as they get older for some reason. Every dish is sparkling clean on the auto setting every time.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Performs Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has performed flawlessly, and the autoair dry function is superb. I would recommend this brand to others.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Good dishwasher.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Bosch 500 Series Dishwasher in white for our rental property after purchasing the same model in stainless steel for our own home. So far we’re happy with both as the dishwashers are quiet and do a good job washing and drying with the Auto Air option opening the door slightly at end of the wash to assist with drying. The “Speed Wash” option with Auto Air takes over 2 hours but that seems typical for most dishwashers these days and because it’s quiet that isn’t an issue. We leave the dishes in longer to dry thoroughly. Can’t speak for longevity as we have only had our machine for a couple of months but Bosch is usually a reliable brand. We used the BestBuy installation and haul away service but had the old water shut-off valve replaced and the old dishwasher disconnected prior to delivery/installation so everything went smoothly.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
great Disher washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I barely scrap the dishes, stick them into dishwasher and they come out clean as can be. No need for 'fancy expensive' soap pods, The bargain pods work fine. Love the 3rd top rack for silverer ware.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend - Cons mentioned:Controls
Rated 5 out of 5 stars
Our last Bosch dishwasher lasted 20+ years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problems. Took a while to figure out the controls. We only wash every four days so we rinse in a dishpan in the sink. Don't want food waste sticking to the plates and flatware.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend - Pros mentioned:Third rack
Rated 4 out of 5 stars
Happy it Came in White!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.30 days and counting..so far it works great! Still getting used to the 3rd rack for silverwear but it does free up space in the lower rack.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
I love my new Bosch 500
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dishwasher! It's incredibly quiet, so much so, that if you want to actually hear it running, you need to put your ear right up to it. The third rack has come in really handy and it's very easy to load up the dishes and it holds a lot. There is nothing I don't like about it.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second Bosh. First one lasted 23 years. Great dishwasher. Super quit.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friend - Cons mentioned:Smell
Rated 3 out of 5 stars
Fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It smelled like burnt rubber after the cycle finished for several weeks. There are two baskets for flatware when one would be far more convenient. Nice layout, lots of space. It replaced a Bosch which was still running after twenty years. The on/off switch broke and there was no replacement available
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi user313264, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Rated 4 out of 5 stars
Too European for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize you have to use liquid drying agent and it doesn't have a heater coil, so your dishes air dry. The settings are a bit difficult to operate as well. Good German engineering with complicated settings.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friend- Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Must buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! Cleans dishes great and drys them well, in a reasonable amount of time! We like the 3rd rack to put extra silverware or small measuring cups or spoons.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Overpriced piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations for my Bosch dishwasher, given its premium price, but unfortunately, it has been a huge disappointment. Within a few months of purchase, I started experiencing mechanical failures—first with the drying function, then with the pump leaking. Later, the control panel became unresponsive. For an appliance at this price point, I expected durability and reliability, but instead, I've had nothing but frustration. I would not recommend buying this.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Bosch Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Dishwasher is quiet and efficient. Had it for a almost a month and no complaints. We use it daily.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Quite dishwasher.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used previously Samsung, LG dishwasher. This one is the 3rd one and pretty quite. I am not satisfied with the built quality at this price range. Upper rack is very flimsy. All the features are pretty standard compared to other brands dishwashers in the market. I am happy with the bestbuy customer service which leads to me buy rest of the appliances from bestbuy.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PamN, thanks for your review. We are sorry to hear of your disappointment with this model and appreciate your feedback as it allows us to find areas where we can improve our products. Your comments will be forwarded to our product design team. If you have any service related questions we invite you to call our Customer Support team at 1-800-944-2904. Thanks.
Rated 5 out of 5 stars
YAY THANK YOU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the correct item was delivered and installed with skill- Thank you to Richard and his associate
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
I would recommend this to a friend


























