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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 500 Series dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and capacity, along with the sleek design. However, some users note that cycle times are lengthy, and a few have experienced issues with reliability and an unusual odor. Concerns have also been raised regarding fingerprint resistance and the intuitiveness of the controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,469 reviews
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher stopped working 13 months after we bought it!

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Colleen, thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are returning this it’s put in wrong and has flaws on finish

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans well. Looks nice and modern. Third racks is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in damage and could not replace it with anything else.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Discount, if you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Off to a bad wxper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and did not work. Waiting on best but to replace

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Stillhandwashing, we’re sorry for your disappointment with your Bosch purchase. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. BoschAppliancesUSA

  • Rated 4 out of 5 stars

    Auto Air Tradeoff, poor silverware rack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this model to take advantage of the Auto Air feature which opens the door after the dry cycle to allow further drying especially of the plastics. This is a great feature especially if you run it overnight or while you are out for the day so the plastics have time to dry on their own. Although the price increase for this feature was about $100, for me I thought it was well worthwhile over a 10 year life of the dishwasher. The most important thing to know about Auto Air is it works by releasing the latch and the door wants to spring open about 6". This means that you can't close your dishwasher door without latching it or it will pop open about 6". This is made worse by all the colorful and non-removable marketing / instruction labels now visible on the top of the door. I think the feature is probably worth it but this is a pretty significant trade off. The silverware basket was not designed for this model and doesn't fit right. It is really hard to understand given the number of dishwashers Bosch sells. It fits fine on the side but has high channels through the bottom to allow it to be put over rows of tines but there are no tines there. If you move it to the front edge and fit it over the tines then the basket can not latch onto the side as the protruding corner of the rolling rack won't allow it to fit. Coming from a 10 year old Bosch that was still working fine I was very surprised by how much better this model cleans. It seems that dishwashers do lose their cleaning capacity as they get older for some reason. Every dish is sparkling clean on the auto setting every time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Performs Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher has performed flawlessly, and the autoair dry function is superb. I would recommend this brand to others.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good dishwasher.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Bosch 500 Series Dishwasher in white for our rental property after purchasing the same model in stainless steel for our own home. So far we’re happy with both as the dishwashers are quiet and do a good job washing and drying with the Auto Air option opening the door slightly at end of the wash to assist with drying. The “Speed Wash” option with Auto Air takes over 2 hours but that seems typical for most dishwashers these days and because it’s quiet that isn’t an issue. We leave the dishes in longer to dry thoroughly. Can’t speak for longevity as we have only had our machine for a couple of months but Bosch is usually a reliable brand. We used the BestBuy installation and haul away service but had the old water shut-off valve replaced and the old dishwasher disconnected prior to delivery/installation so everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    great Disher washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely scrap the dishes, stick them into dishwasher and they come out clean as can be. No need for 'fancy expensive' soap pods, The bargain pods work fine. Love the 3rd top rack for silverer ware.

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 5 out of 5 stars

    Our last Bosch dishwasher lasted 20+ years!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Took a while to figure out the controls. We only wash every four days so we rinse in a dishpan in the sink. Don't want food waste sticking to the plates and flatware.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 4 out of 5 stars

    Happy it Came in White!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days and counting..so far it works great! Still getting used to the 3rd rack for silverwear but it does free up space in the lower rack.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    I love my new Bosch 500

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dishwasher! It's incredibly quiet, so much so, that if you want to actually hear it running, you need to put your ear right up to it. The third rack has come in really handy and it's very easy to load up the dishes and it holds a lot. There is nothing I don't like about it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Bosh. First one lasted 23 years. Great dishwasher. Super quit.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 3 out of 5 stars

    Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It smelled like burnt rubber after the cycle finished for several weeks. There are two baskets for flatware when one would be far more convenient. Nice layout, lots of space. It replaced a Bosch which was still running after twenty years. The on/off switch broke and there was no replacement available

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi user313264, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Rated 4 out of 5 stars

    Too European for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize you have to use liquid drying agent and it doesn't have a heater coil, so your dishes air dry. The settings are a bit difficult to operate as well. Good German engineering with complicated settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Must buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! Cleans dishes great and drys them well, in a reasonable amount of time! We like the 3rd rack to put extra silverware or small measuring cups or spoons.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Overpriced piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for my Bosch dishwasher, given its premium price, but unfortunately, it has been a huge disappointment. Within a few months of purchase, I started experiencing mechanical failures—first with the drying function, then with the pump leaking. Later, the control panel became unresponsive. For an appliance at this price point, I expected durability and reliability, but instead, I've had nothing but frustration. I would not recommend buying this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Dishwasher is quiet and efficient. Had it for a almost a month and no complaints. We use it daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quite dishwasher.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used previously Samsung, LG dishwasher. This one is the 3rd one and pretty quite. I am not satisfied with the built quality at this price range. Upper rack is very flimsy. All the features are pretty standard compared to other brands dishwashers in the market. I am happy with the bestbuy customer service which leads to me buy rest of the appliances from bestbuy.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi PamN, thanks for your review. We are sorry to hear of your disappointment with this model and appreciate your feedback as it allows us to find areas where we can improve our products. Your comments will be forwarded to our product design team. If you have any service related questions we invite you to call our Customer Support team at 1-800-944-2904. Thanks. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    YAY THANK YOU

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the correct item was delivered and installed with skill- Thank you to Richard and his associate

    I would recommend this to a friend