Customer Ratings & Reviews
- Model:
- SHPM65Z56N
- |
- SKU:
- 6360633
Customer reviews
Rating 4.5 out of 5 stars with 1469 reviews
(1,469 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 500 Series dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and capacity, along with the sleek design. However, some users note that cycle times are lengthy, and a few have experienced issues with reliability and an unusual odor. Concerns have also been raised regarding fingerprint resistance and the intuitiveness of the controls.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesn't last!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher Sept. 2018 after reading reviews. It recieved high reviews so i sucked it up and spent the high price tag. Fast forward 2 years later and it has already went out. I called a service guy and he straight up told me it was going to cost more to fix it then just buying a new one. Watched videos on it to try and fix it myself, the door latch being the biggest flaw and most common problem, and nothing worked. I am assuming it is the control board at this piont. I am very frustrated as there warranty is next to nothing. At a price tag of just over $1000 with tax you would think you would guarantee your appliance for more then 1 year. Wont buy another! Hate the throw away society we live in. Build them as fast as you can get them on a truck. If you do choose to buy this definitely buy the 3 or 5 year extended warranty best buy offers you will need it!
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Justin, thank you for sharing your review and experience with your Bosch dishwasher. We're sorry to hear of your disappointment. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
It was a dud.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very quiet dishwasher, but cleaned the same as any other product. My only real complaints when it worked were: expensive and did not dry well (I have to leave the door open). After 5 years if the tub leak/failed. A call to Bosch service asked me to spend $160 on a service call to confirm it was dead, without any expectation that they would stand behind their product. Very disappointing. I have never had a more expensive dishwasher, and never had one that lasted less than 10 years. In summary, this unit has a bad tub design and was an expensive mistake. Not recommended.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, thank you for your feedback. We understand out of warranty repairs are disappointing, and we apologize for the inconvenience. If you have any questions regarding service, please contact our customer service team at 800-944-2904.
Rated 1 out of 5 stars
AutoAir feature stops working.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AutoAir stops working after a few months. Door seems to get stuck, lots of other reviews seem to have the same problem. Such a shame for an expensive dishwasher to not work correctly.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi benthib, thank you for your review. We’re sorry to hear you’ve been experiencing issues with your dishwasher. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
Doesn't clean after 3rd year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted a good brand and a quiet machine. But I now have to clean the dishes and the dishwasher entirely before every cycle and the dishes still come out dirty. It's ridiculous! I run the sanitize cycle with every dishwasher cleaner ever invented to no avail. I scrub the gunk out of the arms, filter, everything to no avail. There is crusty bits on mugs I hand washed before I put them in. Rearranging doesn't work either. And as for my kids plastic cups, forget it - they come out with bits of debris on them and wet. Useless product. Waste of money!
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, we're sorry to hear you're having this experience with your 3 yr old dishwasher. Please give our Bosch 24/7 Customer Support team a call at 800-944-2904 or email [email protected] for more help or if you need service assistance.
Rated 1 out of 5 stars
Headed to the trash at 18 months.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch dishwashers are great! Right until they break and are seemingly unfixable. We've had 3 service calls on ours , which is leaking, with no end in sight. Apparently, the leak is very hard to diagnose, so, we are sending our 18 month- old dishwasher to the trash.
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello highStandards, thanks for bringing this to our attention. We are very sorry to hear about the trouble with your dishwasher. Our team will be happy to look into this to see how we may assist. Please connect with Bosch Customer Care at 800-944-2904 for real-time support or email BoschCare@bshg.com. We look forward to hearing from you. Thank you for being a valued Bosch customer.
Rated 1 out of 5 stars
Bosch not as good as old models.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved with broken parts. Still waiting to get resolved. Also it doesn't clean as well as my old Bosch that cleaned my copper bottom pots like new. Also this machine doesn't dry well. It is quiet!
This review is from Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're sorry to hear about the shape you received your unit in and our team is happy to work with you to resolve this. Thank you.
Rated 1 out of 5 stars
Replacing after only 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely HATE this dishwasher. My dishes always come out looking like they have a soap film on them. I have never replaced an appliance before the end of its life, but I am always worried about my dishes not being sanitary.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Brittlebasher72, thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
Bosch Dishwashers SUCK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch dishwashers are TERRIBLE - I own one and it ROUTINELY MALFUNCTIONS - doesn't clean anything at all when on extra scrub cycle, doesn't start when supposed to, sometimes completely spazs out
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer. Per our response to your refrigerator review, we're sorry to hear you're also experiencing issues with your dishwasher. We'd be happy to look into this further. Please contact our Bosch 24/7 customer support team at 1-800-944-2904 or email us at BoschCare@bshg.com with more details as well as your contact information so that we can discuss the issues.
Rated 1 out of 5 stars
Open box purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy open box excellent - parts are missing and store or customer service does not want to do anything with it except suggesting to take it back.
This review is from Bosch - 500 Series 24" Top Control Built-In Tub Dishwasher with 3rd Rack and AutoAir, 44 dBa - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .If you have any questions or concerns about your purchase, please call The Best Buy Support Line at 1-888-237-8289.


























