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Customer Ratings & Reviews

Bosch - 800 Series 20.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 18 reviews

  • 30%
72%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-18 of 18 Reviews
  • Rating: 4 out of 5 stars

    Good addition with other Bosch appliances

    Posted
    Lizzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It was a hard choice between choosing another Kitcheaid French door refrigerator which I had in the past or going with a Bosch. I was dissatisfied with the Sears Elite refrigerator I most recently owned as it only lasted a little over 3 years. The compressor went out and to my dismay I was told that my Sears model was made by LG. I decided on the Bosch after reading a number of reviews. I also vowed not to buy another refrigerator with the water and ice dispenser in the door because they are notorious for malfunctioning after a few years. Unfortunately, when my new Bosch refrigerator arrived it was leaking water from the water line within hours. I will say that Best Buy was fabulous in replacing it with another one within a couple of days and making sure that I was happy with my purchase. I am real happy with the performance of the new one but did notice a couple of very small dents of about 2 mm in both bottom doors. It was not enough to send it back though. The other thing that I noticed is it takes several cycles of ice making to rid the discolored cubes, All said, I am very happy with this refrigerator and it looks great in my kitchen with my other Bosch appliances.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Packs a lot of punch in a small package

    Posted
    gogogadget
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We went from a 25 Cu. Ft. full size fridge to this counter-depth 20.7 Cu Ft. one and were worried about the smaller capacity but this Bosch 800 Series has plenty of room from prepping a meal for dinner guests throughout the day, to large pizza boxes for those days when you don't want to cook. The big space savers in this fridge are the ample drawer options, and the deep in-door shelves. The main shelves in the fridge aren't particularly deep but having all the room in the door makes up for it. The adjustable shelves took some re-configuring as we got used to the appliance but we've landed on a setup that works great for our household. The fridge is quiet (at least quieter than our previous Frigidaire full size side-by-side) and the two-level freezer drawer offers plenty of ice and storage for us. The only noise that really comes from it is when the ice maker is operating. The shelves in the fridge are easy to clean and come out easily.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Handsome Appliance!

    Posted
    ZLHX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Beautiful and sleek! So happy to find no thru the door gizmos, no drinking water inside, and no crushed ice. Just a simple, beautiful in the freezer ice machine. This fridge is so elegant and understated. We love it. Had a little trouble getting it adjusted so whole fridge didn’t pull out when opening freezer but installation team came out twice to get it just right. Our salesman was extremely knowledgeable and took the time to direct us to just the right appliance. So happy he pointed out small things to help us since we had not purchased a refrigerator in 19 years. Plenty of room for two people. Don’t forget the black color is made into the steel so it won’t show silver scratches like all the other brands which just have a coating. It is really gorgeous!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bosch makes awesome Fridges

    Posted
    Onajourney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I never would have thought that Bosch makes refrigerators. But alas I was wrong. When I went to the store to find a high end refrigerator to replace my 48" 30 year old Sub Zero and did not want to spend 10K for a new one, I had to do some research. This Bosch was not deep and only stood out slightly from my cabinets. It is very sleek looking, has great shelving and humidity controls. The darn thing looks sexy inside and out. I've have it for about 5 months now. I LOVE it. I would definitely recommend looking into a Bosch Fridge.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Customer service

    Posted
    SmnOhio
    • My Best Buy® MemberMember

    Lovely looking refrigerator but that's about all the positives I can say. First the Best Buy installers left without leveling the refrigerator. Then I pulled out the freezer drawer, the entire refrigerator moved with it. I called as soon as the installers left and filed a case to have it fixed. Several days and 5 phone calls with over 1/2 hour wait time each, I still have no answers. Additionally the ice make has made about a dozen pieces of ice in 4 days and keeps sounding an alarm. The customer service is terrible.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Don't buy this Bosh refrigerator

    Posted
    Hidesertgirl
    • My Best Buy® MemberMember

    Bought this refrigerator due to the nice flat front panel design. Our ice maker just stopped working after a year. Can't fix it. This refrigerator freezes our vegetables so I can't place the vegetables too close to the back of the refrigerator. Otherwise I have to put cloths over the veggies to prevent freezing. It's noisy at night. I'll go back to my Samsung in a heart beat. Samsung makes no noise and never spoiled my veggies.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The quietest running refrigerator ever owned

    Posted
    Jody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This counter depth finger print resistant stainless steel fits so nicely and doesn't stick way out from the cupboards. There is so much room on top and in the freezer. I like the controls on top inside the fridge door. It is a very quiet running and top quality made inside and out. Like everything about this Bosch refrigerator, size, quality and well worth the price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY!!!

    Posted
    LuckyClover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This fridge will give you nothing but problems, Do not buy! Not worth the money. The freezer is small, the ice maker has problems frequently, the fridge doors are worthless to fit anything but a 1 gallon of milk, not to mention the fridge arrived damaged 5 times! They had to keep exchanging.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    seems like a solid, good performer-time will tell

    Posted
    Tooqois
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    fit like a glove - my first counter depth. I only wish it had a ice maker delete option - don't need it and it takes up valuable real estate. Holds the temp and got cold fast when turned on. Pretty well laid out to use the space. Beware kitchen magnets-scratches easily if you slide them around

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautifully crafted appliance

    Posted
    F16FTRPLT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you are looking for higher end counter depth kitchen refrigerator at a relatively affordable price. The Bosch is top of the list. Very efficient and the ingenuity in design makes this a wonderful compliment to you kitchen look and finish!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect addition to kitchen

    Posted
    Suzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This refrigerator filled our need beautifully. Counter depth is perfect, good looking, bright inside, fully functional. Love there is no logo or name stamp on exterior

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    unhappy
    • My Best Buy® MemberMember

    This refrigerator has too many deficiencies to list but the most troublesome are its inability to cool below 40F and four broken door shelves within 12 months.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't Buy This

    Posted
    unhappy
    • My Best Buy® MemberMember

    This refrigerator has too many deficiencies to list but the most troublesome are its inability to cool below 40F and four broken door shelves within 12 months.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excelllent appliance for this price range.

    Posted
    Timmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the second time I've purchased this refrigerator. Bought one at the last house and had to leave it when I moved. Sleek and efficient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fridge is perfect

    Posted
    IamSuz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Perfect size for the two of us. Makes a ton of ice and fits perfectly flush with the counter.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great refrigerator/frezzer

    Posted
    Bosch1
    • Verified PurchaserVerified Purchase

    one thing to change would be wire baskets in freezer sections not plastic

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value!

    Posted
    Perambulator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a relatively good buy/value at this price point, at low-mid end of premium appliances.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE IT

    Posted
    ANTHPATT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great counter depth and great price... nice addition to my dream kitchen

    I would recommend this to a friend