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Customer Ratings & Reviews

Your price for this item is $3,499.99

Customer reviews

Rating 4.4 out of 5 stars with 11 reviews

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Rating by feature

  • Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the ice maker of the 800 Series 20.8 Cu. Ft. French Door Counter-Depth Refrigerator. One customer even commented that they "love the ice that it makes."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice Looking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very NICE! Has lots of room for storage. The ice cubes are really different than what I am used too. They are almost round. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Ice maker
    Cons mentioned:
    Internet connection, Security update

    Rated 5 out of 5 stars

    good fridge, install the software update first!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, this is an excellent refrigerator. i like the fact that the ice maker produces a decently sized ice cube. the water dispenser is on the inside. while this is not worthy of a removal of a star, right out of the gate, you will have to connect it to the internet. once connected via the app, you will be asked to do a security update on the unit. as with any update, it could go sideways on you, i strongly suggest you follow the trouble shooting directions in your manual before you call the helpline. About bosch helpline: they are excellent and are available 24/7 much to my surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Quiet
    Cons mentioned:
    Plastic parts

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a very expensive Thermador that broke down to 2nd tier version -- but more than satisfied. The doors are lighter, the machine is quiet and does NOT HEAT UP TO VERY HOT LEVEL like the Thermador. 1week into it, we are very happy with this product at close to 1/3rd the price of a Thremador. That said, vs a Thermador - some places for reason of price difference... some parts plastic giving it a "cheaper" feel -- understandable. But for the quality and performance and price over a Thermador -- APPROVED

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker, Quiet

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Love the ice that it makes. We had a thermador fridge on our previous home and the ice shape is the same. Quiet. Love the movable shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy and solid fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was not happy at all with my delivery and the fridge showed up with some dings, the quality is 10 out of 10 and the materials used is high quality as well. There is a lot of space inside of the fridge and the ice cubes are the best!! This is a smart fridge and connects to your phone via an app which can be useful. Best Buy made is up to me with gift cards for the dings. There was no reason for an exchange because I was not going to wait another 1 month and a half to get a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more time with it, but good so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage space and many different ways to configure shelves. Also like to interior water filter and ice. Avoid spillage all over the front of the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek looking Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still love my Bosch Fridge. It is sleek looking and works great. Only feature I wish they somehow improve on is the water dispenser inside the fridge. The lip area is too small to get my large jug or my thermo to activate the water dispenser. Other than that, this fridge is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great matches all my thermador appliances

    I would recommend this to a friend
  • Cons mentioned:
    Delivery delay

    Rated 3 out of 5 stars

    Delivery time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the delivery date on it without any compensation for their error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator! Exceptionally quiet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as expected. Delivery guys were pleasant, early, and did a great job. All is good!

    I would recommend this to a friend
  • Cons mentioned:
    Unreliable

    Rated 1 out of 5 stars

    Lemon Bosch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but issues with this fridge. Bosch is usually top notch and I have a lot of their appliances. But this one is a lemon.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Sdguy66, Thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Customer reviews from bosch-home.com

    User rating, 4.5 out of 5 stars with 186 reviews on bosch-home.com.

    See all bosch-home.com reviews
    bosch-home.com
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