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Customer Ratings & Reviews

Your price for this item is $3,499.99
The comparable value price is $3,899.99

Customer reviews

Rating 4.5 out of 5 stars with 430 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 800 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its quiet operation, sleek design, and spacious storage. Many customers also appreciate the ice maker and the efficient use of space. However, some customers have experienced issues with the doors not closing properly, reliability concerns, and receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 430 reviews
  • Rated 5 out of 5 stars

    Glad I changed my mind!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased a Samsung with the additional external drawer. I thought the drawer would be convenient but the order was not the exact model. After using it for a few days I kept opening all 3 doors. Went back and bought my original choice. Yes I had to make cabinet modifications to make it fit but it is perfect! All the drawers provide more than enough room, The doors store an incredible amount of bottles. The freezer drawers offer a great way to separate the frozen goods. It cost a lot more but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a matter of five weeks, we returned three non-functional refrigerators. Four refrigerators later, we are quite happy with this Bosch refrigerator. It came on the heels of one Samsung and two LGs, all with faulty temperature control. As a result, we have refrigerator/freezer thermometers and this refrigerator operates as it should. The downside is that with each new refrigerator came a higher price tag. What I like about the fridge, in addition to the fact that it works, is that it is very quiet. You can barely hear it running. It also has split shelving which makes placement of items more convenient and easier to see. I also love the third/top drawer of the freezer section. I find it very useful for my purposes. The produce drawers are a little wonky and cheap in design (thus 4 stars on quality) but they work as intended and are also individually temperature controlled. I find that they keep the fruits and vegetables fresh with no condensation. Overall, I highly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek design with all lots of options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bosch delivers yet another amazing product in this 800 series 21 cu. ft. Freen Door counter depth refrigerator. The refrigerator is quiet and includes additional amenities such as several storage bins, an ice scoop for your filtered ice and a device that monitors the temperature of veggies and other fresh produce to ensure they are protected. If you are one like me who believes in buying quality appliances that will last a long time, this unit is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    Works great so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first non-side-by-side fridge and we were worried about a number of things but one month in we like it. Most of our concern was due to the size because we had to get counter depth bu there's plenty of room in the fridge. The water dispenser is always nice and cool and fills your cups quickly. The freezer is a bit small when compared to the side by sides but we have another freezer in the garage so it doesn't impact us much. I could see this as a potential issue for others. We do consume a lot of ice and there's plenty of ice in the tray always unlike the side by sides. Not sure what you need wifi access for but i configured it pretty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great decision on our new Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very spacious, quiet and smart design for ice maker and water dispenser; also available almost immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge the ice maker is the best ever great look and the inside there's enough room for 3 to 4 people works great for us great job BOSCH!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Bosch style fits my kitchen design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Bosch counter depth refrigerator because it is stylish, quiet and just the right size. It almost looks like a built-in refrigerator in my kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the cost I would have expected better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this fridge a five star review, but here's my honest feedback. We've lived with it for several weeks now. Pros: 1. Fully accessible freezer. Unlike similar fridges, Bosch makes good use of the freezer and all of it is quite useable / accessible. 2. Interior filtered water dispenser. Again, Bosch makes good use of space, which is one reason we chose this fridge. 3. Flex bar is nice & makes the interior space more functional. Cons: 1. The handles get dirty looking VERY quickly. I noticed this in the store and asked the sales associate about it, but he said it was because their floor model had been handled so much and showed me how quickly it could be cleaned. Well, it does clean fairly quickly, but the material just gets dirty looking way too quickly compared to our previous Fisher & Paykel fridge. 2. Double check your measurements. Apparently not all "counter-depth" fridges are truly counter-depth. This is much deeper than I thought it would be when it got installed. 3. The stainless steel is very fragile. A cupboard door has already dinged the side of our fridge and caused a dent after only 2 weeks. Very disappointing how thin the metal seems to be. 4. Doors seem to not shut well. Unlike previous fridges, the french doors seem to often easily get left slightly ajar. It dings really quietly to let you know, but it's annoying that it doesn't snap close more securely & easily without really "making sure" that it happens. Especially if you have kids. It's something I feel like I'm now having to be conscious of, which I never did before with other fridges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, simple, elegant and functional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious. Beautiful LED lights. Love the ability to control temperature settings, ice making on/off and seeing door open alerts using Mobil app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    BOSCH 800 Counter Depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bosch 800 series 21 Cu ft French Door Counter Depth Refrigerator was jut the right fit and look for our space. The ice machine works beautifully and we have not run out of ice not one time and that is saying a lot for our family. Runs great food last longer and fresher. Will buy another one for our home when we get it built.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks good inside and out. It’s quiet and makes a lot of ice. Fingers crossed for a long and uneventful lifespan.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. Very spacious. Ice maker is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! I was extremely disappointed with my prior fridge (Samsung) because it had major cooling problems. This fridge is very high quality, reliable, and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Water dispenser

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the fridge; large capacity, quick cool, water filler inside works excellently and has smart design

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious & Bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Love how spacious and roomy it is and how bright it is on the inside. It's such a change from our old refrigerator where it was so deep and not as well lit that we ended up throwing out food because it was either too far back or too dark to see. Love how the freezer has several compartments as well, also very well lit.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Bold Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful simple fridge from the front. Clean, organized and bold looking on the inside. Does the job as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of reviewing refrigerators, I choose the Bosch brand. Though pricier than most, it was worth it. Firstly, it's a true counter depth - which was important to me! I saw it in the BB showroom and loved the color (not overall shiny) and modern handles. It's sleek, quiet and easy to use. The interior water filter and ice work well. And as an added bonus - barely any fingerprints!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Clear coat deteriorates- COMMON PROBLEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed deterioration of clear coat after 8 months, called appliance store and Bosch, many hours and several months later we had to buy a new left door $680. Now, 13 months later right door same problem. Do Google search-this is a common problem on Bosch fridges with "finger print resistant" finishes. Bosch will not recognize the problem, I can only hope the replacement doors have revised coating. THIS IS MY FIRST REVIEW EVER- I find the customer service of both seller and Bosch unacceptable both pointing fingers at each other as to who is responsible. Paid $500+ for extended warranty which does not cover "cosmetic items" This is a manufacturer defect, make sure you get something in writing that you are covered a year+ down the road because it will take a while to notice.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi AlexJ, thanks for your review. The B36CT80SNS model refrigerator that you have is an Easy Clean appliance, which means there is a coating on the exterior to make it easy to clean. The exterior of the appliance is only supposed to be cleaned with warm soapy water. Stainless steel cleaner is not to be used on the exterior as per the Use and Care Manual. This is because it will take this coating off, causing damage and a marred appearance to the exterior door. If you have any questions please call our Bosch Customer Support team at 1-800-944-2904. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Counter depth Bosch fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Just got it in exchange for another brand that didn't work. And that other brand had part issues. This fridge is a lot roomier than the other brand we had that claimed to be 2 CF larger. The design is great. The water dispenser is inside the fridge on the left wall. Very unique. And the ice is in the freezer drawer that collects in a large bin. Works so much better this way. And still a lot of room in the freezer compartments as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wow! Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Replaced another brand that had issues with freezing coils and a broken ice maker. Chose this one because of its reputation and the fact that the ice maker is in the freezer + water is inside. We were pleasantly surprised by the amount of space vs our old refrigerator. The old one claimed to be the same interior size but had an ice maker inside the refrigerator and it took up way more space than we realized. With this configuration, not only did we gain space on the interior shelves but the shelves on the door are deeper so it made a difference in more ways than expected. We were initially worried about losing space in the freezer (due to the location of the ice maker) but it’s well laid out as well and the drawers/shelves maximize the available space. We give this one two thumbs up!

    I would recommend this to a friend
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