Customer Ratings & Reviews
- Model:
- SHP78CM5N
- |
- SKU:
- 6542977
Customer reviews
Rating 4.6 out of 5 stars with 755 reviews
(755 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine. Quiet. Cleans excellent. Dries well. Installation was timely and professional. Would recommend to others.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Bosch w/ALMOST all the bells, whistles, lights!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick. The men were professional and gave me a quick lesson on new dishwasher. Love the Bosch800. Just used it a few times. All is quickly washed and done well! The floor light is good. It is to show all is “being washed”. However it is missing a light that is for “completely washed” dishes. People who open a dishwasher of clean dishes won’t know if dishes are clean or needs washing unless they examine what is inside. An additional light would help.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black
I would recommend this to a friend - Cons mentioned:Smell
Rated 5 out of 5 stars
Works well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes are very clean. Only thing I noticed is there is a strong plastic smell - and it hasn't really left and I am on month 2 of having dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JennyE, thanks for your review. We are sorry to hear about your experience and apologize for any inconvenience it may have caused. To help you address the odor issue in your dishwasher, we have provided a link with information on possible causes and tips for eliminating them: https://www.bosch-home.com/us/owner-support/get-support/support-selfhelp-dishwasher-smells. If you have any questions, please feel free to contact our Customer Support team at 1-800-944-2904. Thank you.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Really good appliance; excellent installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Bosch dishwasher and we like this one as much as the last one. Quiet, cleans very well, looks great.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch means quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super silent and cleans perfectly. Bosch never disappoints!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, almost no noise. Leaps and bounds better than Fridgeaire.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Bosch 800 series Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher. Extremely quiet Bosch 800 series is the best
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Super good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little louder than the Kenmore it is replacing but still very quiet. Dishes / pans come out super clean and dry. 5 stars would buy it again.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Can’t even hear it run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son washed the dishes three times before he realized the dishes were clean because he could not hear it running. Best dishwasher we have ever owned
I would recommend this to a friend Rated 3 out of 5 stars
Take the Bad with the Good.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is OK. It has some drawbacks. The biggest drawback is the way most of the space on the inside is made for a specific size and shape of dish. The prongs on the bottom rack that are intended for plates are slanted to the side, meaning it can really only hold plates. When I put my large water goblets there, they simply tip over. With half the bottom rack dedicated to plates (with the plates slots spaced too closely together to use for much else) the remaining space is limited. There's a silverware basket there, which I've resorted to removing, to try to make space for more dishes. It's difficult to put in a large frying pan without crowding in on the plates. The very top rack is for silverware and utensils. It is pushed absolutley up to the top of the interior, so that if you try to set a spatula, carving knife, etc., on its side for proper washing, it is knocked over when you try to pull the door open or closed. Forks and knives that do fit have to be painstakingly layed into the little slits--and again, the slits vary in size so that many things only fit in one particular slit--so good luck if you have more than a couple of a particular item. You could use the silverware basket on the lower rack, but of course then you won't have room for all of your dishes. I was excited to have the little holder for stemware, (middle rack) until I found that it will only accomodate a very narrow "stem", like would be on a chamagne flute, etc. My water goblets, that we use for everything, did not fit there after all. The goblets also would not even fit standing up, until I lowered the middle rack as far as it would go. This will ultimately interfere with any "tall" things that I want to wash on the bottom. And again, with the middle rack, the majority of the prongs on the rack are slanted, meaning things have to face a certain way, and you have to brace tall items against other things so that they won't just flop over. Very frustrating. Places to stand things properly upright are very limited, and this rack has to be used on it's lowest setting, or it's simply too narrow for many things. A very problematic thing is that there is no "full" indicator on the rinse-aid dispenser. As near as I can tell, you have to guess as to when it's time to add. And then when you do, the rinse aid simply runs out the cracks of--and out the bottom of-- the dispenser. Is it defective? I don't know. It's been like this since day-one. There is no section of the owner's manual addressing this. And forget about the "crystal dry" setting. Are the dishes drier than they were with the old washer? Yeah, but there are still water droplets on many dishes and of course puddles inside of all the nooks and crannies where the water can't drain away. Nothing is dry as a bone. The dishes come out clean enough, but you'll still have to rewash the frying pans and deep kettles as usual. Would I buy it again? Maybe. But first I would look for a dishwasher with straight up-and-down prongs on its racks, (spaced a little farther apart) so that I could put what I want, where I want, without my tall glasses falling over and without the interior space being so cut-up, specialized, and compartmentalized that it severely limits how you load it. In the end, despite having three racks instead of two, this dishwasher holds fewer dishes.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MichaelP, thanks for your review. We apologize if this dishwasher has not met your expectations. Please be assured that your feedback is greatly appreciated and will be shared with the appropriate teams, as Bosch stives to continuously improve our products, services, and the overall customer experience. If product support is needed, feel free to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bosch dishwasher performs as expected. It clean and dried excellently and was very quiet
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
very quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit is virtually quiet and cleans dishes well, dries dishes better than our previous samsung dishwasher.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch 800 dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. A couple of quirky Bosch features, but the machine is so quiet, and cleans really well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch 800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very quiet and cleans well. We didn't think we needed the third drawer but now end up using it all the time!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best Dishwasher I have ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unbelieveably quiet and washes dishes great. Best buy team did a great job installing it too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new ld dishwasher didn't get the dishes clean or dry anymore. We serviced it and cleaned everything out. Then we bought this dishwasher and everything comes out crystal clean and dry what a change!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans as advertised. Tested with some dried on food and this dishwasher did the job. Glad I spent the extra now let’s see if these are as reliable as everyone says
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher! Very quiet and does a great job cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already love this dishwasher! It cleans so well! Everything comes out sparkling clean.
I would recommend this to a friend Rated 4 out of 5 stars
Good Onsite purchase experience but not follow ups
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actual on-0nsite buying experience was very good. Other follow up areas need improvement: 1. Phone access process to the Sales person is very bad - there wasn't a way to get to the salesman!; 2. Installation had to be rescheduled and this process was very bad - got transferred from department to department, and still didn't get a clear answer. Looks like the process is highly automated and this is not good.
I would recommend this to a friend























