Customers admire the 800 Series 24" Top Control Smart Built-In Tub Dishwasher for its quiet operation and exceptional cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted concerns about a lingering odor, extended cycle times, and confusing controls.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 518 reviews
Rated 4 out of 5 stars
Awesome dishwasher - Need tweaks for ideal results
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this 800 series dishwasher in February 2024 to replace a Kitchenaid model that was awful in cleaning dishes.
We love this Bosch. I would have given 5*, but took a star out because it requires some tweaks to get the most ideal performance.
We love the quiet performance, the dishes come out clean and dry every time. We also got rid of the dreaded "Bosch fish smell" on dishes!
To get this performance consistently, I recommend the following:
1. Use a rinse agent. Period. It does not matter what detergent you use, but don't skimp on the rinse agent. You need that for optimal drying and spotless dishes just like in any Bosch dishwasher that does not have a dryer element.
2. Download the Home Connect APP. There are many features including remote start, decoding symbols on the door etc. that are available only through the app
3, Use the top rack. Like many, I also complained about the cutlery basket taking up too much space. I finally discovered that I can place all the spoons & forks along with flat utensil on the top tray for spotless cleaning and allowing the bottom tray for more plates. See attached photo. We had 60+ spoons, forks and knives after our thanksgiving dinner!
4. One month after our new dishwasher was installed, we hit the fishy odor phenomenon. We had this issue with our previous Bosch 15 years ago as well, which we could not overcome despite constant filter cleaning and using dishwasher cleaner. I read that placing a piece of copper tubing helps get rid of this issue. I placed one in the middle rack (see attached picture) skeptically and in the 11 months after placing that, we have not had a single fish odor episode!
My go to wash cycle is Auto with the power control spray arm turned on front and back and sanitize + crystal dry. It takes 3 hrs and 5 minutes for sparkly clean, fresh smelling and warm & dry dishes.. every single time.
I wish this dishwasher had an express 30 minute short cycle for a quick wash & rinse before a dinner party.
Overall, a great machine, especially after these tweaks.
I would recommend this to a friend
Rated 5 out of 5 stars
Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dishwasher is by far the quietest DW we have ever owned. It’s pricey but I feel it’s worth it. Still trying to get use to the top control. I’m sure over time it will be a lot easier.
I would recommend this to a friend
Rated 5 out of 5 stars
The highest Consumer Report rating
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We we compared prices on all dishwashers, we checked ratings on consumer reports. We checked products in stock, and this is the one we chose. We are very happy with our purchase, and the dishwasher works great. We would buy it again. Whatever
I would recommend this to a friend
Rated 5 out of 5 stars
Home owner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet, and cleans dishes better than anything I have ever seen!
The last dishwasher was 8 years old, had to rinse everything first.
This purchase we spent a little more, but worth every penny.
The purchase was great, delivery guys exceptional!
I would recommend this to a friend
Rated 5 out of 5 stars
Dishwasher
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bosch dishwasher we bought is hands down the absolute best. It's quiet and let's you know when it's done by Bluetooth on phone.
I would recommend this to a friend
Rated 5 out of 5 stars
Bosch makes a good dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality, runs quietly, cleans well, and dries fairly well. The racks are not designed as well as our old Kitchen Aid, but that is more of a personal preference. Overall we are very happy with our purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Bosch 800 Series Dishwasher (Model SHP78CM5N)
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First thing I did after discovering our old dishwasher wasn’t working properly was to ask Grok what the best dishwasher was. Among the top choices was this one, and having seen Bosch dishwashers at friend’s houses and hearing how much they loved them, I decided this was the right choice.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Happy Happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new Bosch - 800 Series 24 " Top Control Smart Built-In Stainless Steel Tub Dishwasher. Seriously, It's definitely the Quietest, if it wasn't for the light showing that it's running, I would have to put my ear on the door to be sure it was. Everything is Dry & Sanitized when finished. Very Happy!
I would recommend this to a friend
Rated 5 out of 5 stars
Best Ever
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We did not want to cut corners on a replacement dishwasher for our winter vacation home. Bosch is the best and we went with the top of the line, no extruding handles, quite, spacious racking, and easy to operate.
I would recommend this to a friend
Rated 5 out of 5 stars
Don’t know it’s on!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quite. Beautiful machine & outstanding cleaning. At first we thought the silverware bin was too small but now, utilizing the top rack to lay-out the cutlery there is plenty of room. It’s a very nice machine that is so quiet, standing right over it, you honestly don’t realize it is on, doing its job. We have anywhere from 14 to 20 family members here at Thanksgiving and “Bosch” takes care of them all with plenty of room to clean & disinfect all the bowls, plates, cups, glasses and whatever else you put into it. We are very pleased with our choice.
I would recommend this to a friend
Rated 5 out of 5 stars
New 800 series dishwasher with app experience
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with our new Bosch dishwasher, 800 series. It does a great job cleaning and drying my dishes. It is so quiet too! The app connection to my dishwasher is easy to use. We did have some difficulty initially getting g the app connected. But the service representatives at the customer service number and the technician they quickly sent to our home were very professional, informed, pleasant, and most of all successfully helpful! So glad we chose Bosch!
I would recommend this to a friend
Rated 5 out of 5 stars
Great dishwasher, It’s super quiet
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super quiet and easy to use. Like the iPhone app to control things remotely. Has several advanced features and settings.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Lack of cycles and useable space
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think I was spoiled by my last Bosch dishwasher. It was 14 years old so when it needed repairs I opted to get a new version. First mistake I bought this online without seeing it in person. The interior seems smaller than my previous version. The drop down tines do nothing to provide more space. I should have kept the double utensil basket from my previous model as well as the racks. This version has 1 small utensil holder.The third rack isn’t working out to hold silverware. The silverware won’t stay between the tines. The frustrating issue for me is lack of cycles. This model does not have a rinse only cycle or express cycle. I haven’t found on the app any help for cycles. The cleaning is great, the sound is almost nonexistent The sanitize and crystal dry work great but add a lot of time to the cycle. The on position is extremely sensitive. You barely touch it to come to life then you only have 4 seconds to start the cycle and shut the door.I haven’t figured out how to set for delay or any of the other things it may be able to do. I get more help from you tube videos than any printed material that was with the dishwasher. If I had seen this in person I would have bumped up or down models to get what I use. I could have sent it back but chose to keep it. I added photos of tines down then up to demonstrate lack of usefulness.
I would recommend this to a friend
Brand response from BoschAppliancesUSA
Posted .
Hi Cynthia, thank you for your review. We appreciate your feedback and have forwarded your comments to our design team. The delay start, as well as a rinse and hold cycle are available through the HomeConnect app. Our team is happy to assist with getting this set up.
Rated 5 out of 5 stars
Wonderful Addition for our Kitchen!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing! This fully describes the overall look, cleaning and drying capabilities, and noise level of this dishwasher. Dishes come out cleaner and drier than our old dishwasher, and we even get notified on our phones when cycles have been completed. Quality has to be the best description when it comes to Bosch dishwashers! Highly recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Bosch Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet operation. Dish cleaning is excellent and it takes less time to dry now. Looked at a lot of brand comparisons and Bosch consistently came up as a front runner . It costs a bit more than some other options, but you get what you pay for. Best Buy did the installation and I was very impressed. Very satisfied with this purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Home
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Bosch 800 series dishwasher works perfectly. It cleans dishes thoroughly and is very quiet. I also like that the dishes and plates can be arranged separately, providing ample space. Everything about it is great. Thanks!
I would recommend this to a friend
Rated 5 out of 5 stars
Great dishwasher.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the gold standard for dishwashers. I'm a professional home inspector and the Bosch 800s always stand out. Clean dishes and longevity. This dishwasher has wifi connectivity, which I thought sounded ridiculous, but it's proven to be very helpful. It will warn you when the spray arm gets blocked, and many other notifications.
I would recommend this to a friend
Rated 5 out of 5 stars
Bosch 800
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoy new purchase and happy to know this brand lasts a good while
I would recommend this to a friend
Rated 5 out of 5 stars
Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are super excited about the dishwasher, very good purchase
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent dishwasher, small basket
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very well constructed and quiet operation. Utensil basket is small. I bought a larger one on Amazon for $20-30. Cleans and dries dishes VERY well without pre-rinsing. Smart app features are nice, especially for starting remotely and notification of when it is finished running.