Customer Ratings & Reviews
- Model:
- SHX78CM2N
- |
- SKU:
- 6543007
Customer reviews
Rating 4.5 out of 5 stars with 744 reviews
(744 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and exceptional cleaning performance, leaving dishes sparkling clean. Many also appreciate the added convenience of the third rack. There were no negative features mentioned about this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Very quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! So quiet! We have to double check that it’s running!
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second one. The previous model lasted almost 8 years. We could’ve had it fixed, but chose to go with the newer options on this one. This one does a phenomenal job at cleaning and drying. If your tech geek, you can also control it and monitor it by your phone..
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fabulous Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best dishwasher I have ever owned. Has a great screen filter that is easy to clean. HINT- Rinse and wash the filter weekly, rinse your dishes, and use a good, approved dishwasher detergent and you will not be disappointed. Love the silverware tray on the 3rd level
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch is a great dishwasher manufacturer. Super quiet and cleans spotless.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product - cleaning , drying and drainage Best Buy team did great job installing
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful dishwasher! So much more spacious than our previous one and could fit items that couldn’t fit in our other one.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Bosch Dishwasher Power Cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Horrible power cord. The previous one that had a "box" link, that is the official cord for Bosch dishwashers, was completely fried inside the box where it could not be seen. Could have burned the house down.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DishMom, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result.
Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Rated 5 out of 5 stars
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch just makes great dishwashers. Super quiet and it looks great in my new kitchen.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Not operator friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little difficult to operate. You have to rest every time you use.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
A good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was very easy to install and it is so quiet that the only time that you know its working is with the light or when the water is running. No vibration
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
A good dishwasher if you want quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Drying is not perfect but ok. Overall is good
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Bosch dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Took a little time to figure out loading for my use. Control panel is a little finicky but easy to use when doing same settings. The one negative is no finish light. Confusing for visitors . Just have to remember to tell everyone.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Panel button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel button on top very touch sensitive. Not able to link with Alexa as following instructions. The programing was too complicated the more you select to what needs to be wash comes out to more hours to wash. There should be a rinse button. There is a custom program yet will be more time oh how to. The after wash cleaning the scent of the dishwasher tablet is strong. Need to be rewashed again without the dishwasher tablet.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch 800 series Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 20 year old Bosch dishwasher. Old one was great and lasted 20 years. So far, the new one meets all expectations
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
REPEAT BOSCH PURCHASER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a fantastic job. But I am somewhat uncomfortable with the hidden controls and lack of a "finished" light or indicator.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Silent Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is AMAZING!! So quiet you don’t even know it’s running. It’s everything we could’ve asked for after 10+ years with a very noisy dishwasher.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
This is a great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We waited two months for our backordered dishwasher to arrive. We could not be happier with how utterly quiet it is and how every single item we put in it comes out spotless and dry. Not a single drop of water to wipe off anything! Did I say how much we love our new dishwasher?
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Dishwasher Available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Bosch dishwasher. Nothing really compares to a Bosch. My only disklike is that they moved the console from the front to the top, which means it is hidden under your counter and not readable while running. The only status you can see without opening the door is a small dot of light that lets you know it's still running, Yes, this model has an app that pairs with the dishwasher so you can see the status and you can receive a notification when it's done, but I'd rather just be able to see how many minutes are left by looking at the front of the dishwasher.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch is expensive when compared to others, but quality is there. Our last Bosch was about 30 years old and still going. Just wrong color for the kitchen remodel.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
No Support for Bosch Appliances
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher in October 2023, and while it cleaned and dried my dishes excellently at first, it stopped working less than a year later in September 2024. The real nightmare began when I had to rely on Bosch’s manufacturer warranty instead of the additional Best Buy warranty I purchased. Bosch’s customer service has been terrible. After calling and being bounced between five different customer numbers and three repair shops, I finally discovered that Indiana has just one service provider for Bosch appliances. The technician with this company has a four-week lead time just to schedule an appointment. For me, it was: -Two weeks to find a service provider. -Five weeks to get someone to inspect the dishwasher. -Four weeks for the only repair shop to get the required part. -Another four weeks to schedule the actual repair for the earliest possible date (now set for Christmas Eve, December 24th). This is Bosch's response to my unhappy email: "While we strive to keep spare parts in stock for our products, there are certain factors that can sometimes hinder our ability to do so. We understand that being without a functioning dishwasher for an extended period of time is frustrating. Advise for you to contact your service provider to determine the available appointment to continue the repair." In total, I’ll be without a working dishwasher for almost four months. That’s unacceptable! While the dishwasher may work well when it’s operational, what good is that if Bosch can't provide reasonable support for repairs? My advice: Bosch shouldn’t sell its products in areas where they clearly lack adequate support infrastructure. If you live in Indiana or anywhere else with limited service options, either take your chances that your machine won't have any issues or go with a different brand.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42dBA - Black
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi GeorgeS, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. If you have any questions or concerns about your case or service, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.





















