Customers regard the 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher highly for its quiet operation and excellent cleaning performance, with users reporting sparkling clean dishes. The inclusion of a third rack is also appreciated for its added convenience. Overall, customers seem very satisfied with this dishwasher.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 154 reviews
Rated 5 out of 5 stars
Lisa's Bosch
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Top of the line - it's the best ! Was looking forward to getting it and using it !!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dishwasher was very easy to install and it is so quiet that the only time that you know its working is with the light or when the water is running. No vibration
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this dishwasher in October 2023, and while it cleaned and dried my dishes excellently at first, it stopped working less than a year later in September 2024. The real nightmare began when I had to rely on Bosch’s manufacturer warranty instead of the additional Best Buy warranty I purchased.
Bosch’s customer service has been terrible. After calling and being bounced between five different customer numbers and three repair shops, I finally discovered that Indiana has just one service provider for Bosch appliances. The technician with this company has a four-week lead time just to schedule an appointment. For me, it was:
-Two weeks to find a service provider.
-Five weeks to get someone to inspect the dishwasher.
-Four weeks for the only repair shop to get the required part.
-Another four weeks to schedule the actual repair for the earliest possible date (now set for Christmas Eve, December 24th).
This is Bosch's response to my unhappy email: "While we strive to keep spare parts in stock for our products, there are certain factors that can sometimes hinder our ability to do so. We understand that being without a functioning dishwasher for an extended period of time is frustrating. Advise for you to contact your service provider to determine the available appointment to continue the repair."
In total, I’ll be without a working dishwasher for almost four months. That’s unacceptable! While the dishwasher may work well when it’s operational, what good is that if Bosch can't provide reasonable support for repairs?
My advice: Bosch shouldn’t sell its products in areas where they clearly lack adequate support infrastructure. If you live in Indiana or anywhere else with limited service options, either take your chances that your machine won't have any issues or go with a different brand.
Hi GeorgeS, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. If you have any questions or concerns about your case or service, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very good installation was great. +wwwwwwwwww
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet but slow on the wash cycle. Orientation for dishes on the inside needs to be confirmed so that you get correct for left or right of the sink. Otherwise, so far quality seems to be good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I grew weary of the performance of typical dishwashers and wanted to try something else. So far it has ex exceeded my high expectations. Loading dishes is different, but we are figuring out how to maximize the space. And it is really quiet!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dishwasher is fine. The silverware container is too small and the installation the first time you scheduled it was a no call no show then I had to wait several weeks for a different company that Best Buy hired to install. It sat in my dining room for three weeks not good service Would probably not use Best Buy again because of the installation problems