Customer Ratings & Reviews

I had a whirlpool when I bought my home that lasted 11 years and it was drying as well so I decided to replace it. I bought a Maytag and did not buy the extended warranty for about $600 dollars. The micro filter had to be replaced 2 years later! And to fix would cost $500! It was so frustrating. And the repair specialist said that same part would break every 3 years. So I decided to purchase a high quality brand. I researched the Bosch, Miele, and Fischer & Paykel brands stood out to me above the rest. However the last two brands if something happened would be more specialized and expensive repairs. So it’s a Bosch for me day 1 looks great and….this time I got the extended warranty. Best of luck and don’t cheap out on this they don’t make them like they used too!

After a few weeks of using it, it's the same as the Bosch DW I had a long time ago that cleaned really well... no disposal, just really hot water and it's quiet....

Love this diswasher, cleans and drys wonderful and super quiet

We were looking to replace a dishwasher that was in our home when we bought it. It was super loud and did not do a good job. This dishwasher is 1000 times better! Everything is spotless no matter what mess we throw into it and you have to double check its running because it’s so quiet. Can finally enjoy some peace thanks to Bosch!

I purchased the Bosch 800 Series 24” Top Control Smart Dishwasher (SHP78CM5N) a few months ago and couldn’t be happier. The build quality feels premium, and the stainless steel design looks sleek in the kitchen. It runs extremely quiet (you can barely hear it even when standing next to it), which is a big plus compared to my old dishwasher. The 3rd rack is very useful for utensils and small items, and the adjustable racks make it easy to load bigger pots and pans. Dishes always come out clean and dry thanks to the CrystalDry feature, even for plastic containers. Setup and daily use are straightforward, and the smart features (Wi-Fi/app connection) are a nice touch, though I mostly just use the control panel. Overall, this dishwasher is worth the price if you’re looking for quiet performance, excellent cleaning, and flexible loading space. Highly recommend.

I had no idea that after buying the dishwasher from Pacific sales, Best Buy was going to have unprofessional independent ibstallers coming to install it. Thankfully, after I complained, someone from the Geek squad came a few days later to check everything out. This should not have happened. Cutting corners never works‼️ Even though I like Pacific sales very much, I will look elsewhere to buy my kitchen remodel products from them as I will not deal with Best Buy’s installation process again with their unprofessional independent installers!

We bought this to replace a newly purchased samsung dishwasher. Needless to say. I do not recommend samsung. It went literally in the trash. This dishwasher performs very well. The reason four stars is after every wash the inside has a different smell. Not horrible, but not the best. Trying to figure out why.

I purchased the previous year's version of this model... which was replaced by this version a few weeks after I bought mine! They look identical, so presumably this review will apply. All in all, it works very well (much better than what we had) and looks sleek. The only thing I'm not thrilled with is that you can't crack the door open to let dishes air dry. The most the door will stay open before it snaps closed is just over halfway open (see picture)... so the door is pretty much hanging into the area where you walk. I called Bosch to see if the spring could be adjusted-- and they said it could. They sent out a repair crew (under warranty, no cost to me), but the repair crew said that this particular model could not be adjusted. It's probably a $5 part, so I'm not sure why Bosch doesn't build that into this model. So now we have to either shove a dish towel between the counter and door, or leave the door hanging open. Kudos to Bosch for great service, but they lose a star for cheaping out in the first place... I've literally never had a dishwasher that you couldn't crack the door a bit to let air in.

Came from a Kitchenaid and the Bosch is a major upgrade for sure. runs near silent and does a really good job cleaning! I do wish that I had went with the front towel handle instead of the pocket but otherwise it's great.

I bought this dishwasher because of all the great reviews that it gets. The configuration is different than the previous dishwashers that I have used due to the lack of ability to manipulate the dish holders. I would like to be able to lay down more of the tines to create more room for bowls or raise them up to add more plate space. I have the same issue with the second shelf as well. There are wine glass holders but none of our red wine glasses fit without taking up an enormous amount of space. Other than this loading learning curve the dishwasher does a good job of cleaning and drying the dishes. The control panel on the top is simple to use - I generally just power it on and hit Auto and let it figure out the time needed to fully clean everything. Overall I am happy with the dishwasher but only time will tell if it was worth the extra dollars over the other brands.

Very quite and dishes are spotless. I like the 3rd drawer, but needs a bigger silverware holder!!

Excellent cleaning capabilities and you don't even need to rinse the dishes. Very quiet also. It is a little difficult figuring out how to use. It would have been nice if it came with an instruction manual. Have no idea how to use the various cycles. It came with an install kit and power cord. We wasted money buying these things, when we didn't need to. This is my only complaint.

Bosch is the best. Bought the samsung first. Replaced it after a few months with the Bosch. So glad I did. Quite. You do not have to wash the dishes at all. Glasses come out sparkling! We use our dishwashers every day. It is worth every penny.

Clean and quiet and stays fingerprint free easy to clean, cleans great

Unbelievably quiet. Very good cleaning. The third rack is perfect.

This is my first Bosch dishwasher. Previously, I had a KitchenAid and had 5 years. Looking at each, my Kitchenaid had 7 years and still had more features and just spent $1,299 on this Bosch.. Ok, I went with the Bosch only because I have seen two people over the year have in their kitchens. I reviewed them and seen the good reviews on them. I am very dissapointed with KitchenAid.. why? Style, design, features, cleaning… nope it has it all! However had issues with pump, motor and replaced and repaired myself and I am not handy. I replaced at 3 or 4 years and now I think both shot! So far, this Bosch is good.. it is solid. I don’t want to give the most amazing review because I want to be honest. The best thing is the cleaning and it does power pots and pans and powdered coated cast iron enameled pans incredible. The bad.. I don’t know when this dishwasher is over. When the cycle ends.. the light just shuts off. The kitchen aid had a red light ..a tiny dot which lit on door to say done. The Wi-Fi is a good feature with Bosch and it sends an alert when it is done and can check where it is in cycle. How useful.. well I actually like this and know dishes clean! I give it a 4.5 but rating to a 5 here because someone needs to review after mine to give honest review also. This dishwasher just came out so it is an update of the previous. I am impressed but seriously… is it that great! Maybe it is and better and simpler than KitchenAid in ways and I believe that right! Please give your own review. I am independent and let’s see.. love to see others give this machine more time but again I am impressed but.. how much! Time and comments will tell and hope helps people

Its replaced a kitchenaid with bottle washer for our morning smoothie routine. I was worried it would not have the washing power, but it has been great. It is very quiet, so you start looking at lights to know its on. The software to control the delay is kludgy. Delays are a simple way to target utility costs, so making a delay harder to use is frustrating. So far during the honeymoon period its been great. The depth in the mounting requires the water value to be vertical or sideways for the hose connection, that requires a little work, but thats not really a Bosch thing. It was expensive, so I hope it keeps up the great work.

Replaced a 10 year old very noisy (could not hear TV over old one) dishwasher that was not cleaning well. I can barely hear this new one and it also is getting my dishes nice and clean

You barely know this thing is running until it discharges the tub. I can't believe how quiet it is. Having the extra rack at the top for flatware is a must have for me going forward now, I can't believe how useful that turns out to be. Everything comes out spotless from glasses to pots and pans with hard custed on food. I love the movable rack and rack parts that really let you customize the space for a load, and the crystal drying tech is absolutely amazing.

Very happy with the dishwasher. The racks are thoughtfully designed and dishwasher does an outstanding job cleaning. I took off one star because connecting the app through Bluetooth to my phone took me an hour of frustration and I am a bit of a tech junkie.