Customer Ratings & Reviews
- Model:
- SHP78CM2N
- SKU:
- 6543010
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted a lingering detergent smell after cycles and expressed concerns about the long cycle times, while a few find the controls difficult to understand.
This summary was generated by AI based on customer reviews.
thank you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Dishwasher, so far the best we have owned
I would recommend this to a friend- Pros mentioned:Noise level
Why Not To Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low noise - check Finish - check Cleaning - Ouch. I threw away my samsung coz that was a slacker just to find out it dug up a hole in my pocket too. I heard so much about bosch and put my bet on this great expensive product but its been a great disappointment. I am trying to devise a time machine with this DW now to slap my old self for wasting my money.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Navin, we appreciate your feedback and we're truly sorry to hear that your experience with your dishwasher hasn't met your expectations. We value your input and are here to support you. Let's work together to improve your experience. Please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com for assistance with any issues you're encountering. We're dedicated to ensuring you're pleased with your Bosch product. Thank you for reaching out.
Cloud for a dishwasher? Lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to sign up for an account with their Cloud and connect your dishwasher to WIFI just to use simple features. Unacceptable.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi What, thanks for your review. We’re sorry to hear about your disappointment with Home Connect being necessary to access certain features. Your feedback is extremely valuable and will be forwarded to the appropriate team. For any product-related inquiries, please call Customer Care at 800-944-2904 for real-time support.
Noisy when draining
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but when draining makes a horrible noise. Technician checked to see if any obstruction in drain line. Still acting up after draining. Will need to see if still an issue, but new machine and took away a 13 yr old Bosch dishwasher that worked better than this one p. So far do not recommend unless is not common in this model.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Mell, thanks for your review. We are sorry to hear that your dishwasher is not working as it should and we apologize for the inconvenience. If you have any questions about the warranty or if you need help locating a Bosch authorized service provider in your area, please call us at 1-800-944-2904.
Best Buy Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review the product as I have not received it. It was suppose to come today but apparently the product is out of stock. I am paying for a product that Best Buy doesn’t even have. Plus the installer never bothered to tell me it was out of stock. He just didn’t bother to show up.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SandraM, thanks for reaching out. We're very sorry to hear about your experience. We recognize this must be incredibly frustrating and apologize for the delay and inconvenience. Order status and updates can best be obtained from your Best Buy retailer. While we know the wait is challenging, we hope you will consider Bosch's outstanding quality, design and performance worth waiting for. Thank you.
BOSCH - 800 SERIES 24” TOP DISH WASHER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Aug 26, 2024. Now it is Nov. 16, 2024. It is still not working. Hasn’t worked from Day 1… they have givin me the run around. And stil not working. Their service is LESS THAN ONE STAR.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TheresaA, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed with your dishwasher. Please know we're here to help. Thank you.
- Pros mentioned:Cleaning performance, Noise level
Quiet Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very quietly and cleans dishes well. The drying mechanism still leaves the chamber walls very wet -- not sure if this is a disadvantage or just something to get used to. There is no light or indicator for when a cycle is complete and the dishes inside are clean, a feature that I miss from my old dishwasher
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher. It is quiet and cleans all dishes well.
I would recommend this to a friend - Pros mentioned:Noise level
Bosch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it about 6 weeks, so far so good. Extremely quiet
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working really good for now lol later I don't know but I will know lol
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, only wish could do Crystal Dry for the 1 hour cycle.
I would recommend this to a friend Lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the dishwasher showed a water leak the first time we used it. a bosch service repairman came out and said it was missing rubber sealant from manufacturing process. nobit will take another week to order replacenent. So our high end dishwasher has been unusable tge first month we have owned it. So much forca high end dishwasher. Apperntly very weak quality control process at Bosch.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about the trouble you have had. Thankfully, Bosch products include a warranty to protect against cases like this. We are glad to hear you are in touch with service personnel to resolve this. Connect with the Bosch team directly if we may help answer any other questions.
Great dishwasher and great service at Best Buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is great. I want to focus on the great service we had at Best Buy. We purchased it online, and went to Pueblo to pick it up. They were all ready for us, helped us load it up. The whole thing took about 10 minutes or less. Very happy with product and Best Buy.
I would recommend this to a friendGreat machine! Great service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been in love with an appliance before but I am now. Installation guys were top notch too!
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my dishwasher!! I would highly recommend this dishwasher to anyone
I would recommend this to a friendvery cheaply made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not drying well (surprise) even with the lava thing on. Bottom rack configuration not flexible, very cheaply made. if I haven't bough it from Best Buy, i would have assumed i got some cheap knock off prodct. but its real BOSCH which is cheaply made.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi myshopify, thanks for sharing your review. We sincerely apologize for any disappointment you've experienced with your Bosch dishwasher. Your feedback is valuable to us as we continuously strive for improvement. If you'd like to provide additional details or need product assistance, please feel free to contact us at 1-800-944-2904 or Boschcare@bshg.com. We appreciate your feedback and thank you for reaching out to us.