Customer Ratings & Reviews
- Model:
- SHP78CM4N
- |
- SKU:
- 6543009
Customer reviews
Rating 4.5 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted a lingering detergent smell after cycles and expressed concerns about the long cycle times, while a few find the controls difficult to understand.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Very quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Very quiet. Would recommend to buy.
I would recommend this to a friend Rated 2 out of 5 stars
Difficult to load and the app is terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a KitchenAid model KDTM404KPS0 that broke down (partly my fault). I bought this after researching for the most reliable dishwashers. And it may be reliable, but I feel frustrated every time I use this dishwasher. I can't fit nearly as many dishes because the tines are angled in such a way that is hard to load the dishes I typically use. The 3rd rack is not as useful as it could be. I don't like how they force you to load eating utensils differently than every other machine out there. The app is confusing and not user-friendly - and I don't like that I have to use the app to get some of the features you want. Quiet? Yes. You can't hear it running at all. Does it dry dishes? Not any better than other machines I've used. That is one feature they tout heavily, but I still find water on plastic dishes. Reliable? Probably. But I would hate this machine every day of the 7-year warranty! I really tried to give this a chance, but am going back to the KitchenAid I love. It has the most useable 3rd rack that greatly increases how many dishes fit in the dishwasher. I would rather get my Kitchen Aid and buy the extended 5-year warranty. The Kitchen Aid cost $500 less than this machine - including the extended warranty. I am so glad Best Buy has a 15-day return policy!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about your disappointment. If our team is able to assist in any way, please connect with us at 800-944-2904 or BoschCare@BSHG.com.
Rated 4 out of 5 stars
The dishes always comes out clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for one month now. The dishes always comes out clean and I like all the features it has plus how quiet it is (plus that I can control it from my phone). The only thing I have against it, is that handles for the racks feels a little bit flimsy and the handle for the utensil rack keeps coming off.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far much better than my old one. Love the third rack perfect for lids etc
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch 800 Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is very quiet and does a good job on cleaning and drying the dishes. Still adjusting to the utility tray and how best to load the dishes in the racks.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch 800 Series Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Bosch Dishwasher. The first one lasted over 21 years and that is why we continue to purchase Bosch products. This new dishwasher is extremely quiet and completes the cycle leaving every item clean and spotless.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sparkling dishes & pots!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a differene this dishwasher makes. Everyrhing comes out sparkling. My plates arecatvkeast 20 years old and were c looking old but this washer changed that. Also i put pots with dried up sauce to wash & they also came out great!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Greats dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Would recommend to everyone. Quiet and high quality.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bosch 800 dishwasher. It cleans as it is designed to do and drys plastics
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very quiet, good capacity, good drying cycles.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds a LOT of dishes / cups / mugs. 3rd rack is good to have. VERY QUIET. Drys really well, offers several options.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great cleaning very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this Dishwasher. It does a great job of cleaning, and it is so quiet you can't tell its running.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch800CHC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans dishes and pots thoroughly, and looks great in the kitchen.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is very good. Dishes are clean without pre-rinsing and dry nicely. Plastic also washes and dries very nicely. Ir is so quiet that you do not know it is running. Very pleased with purchase.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher -- Best Buy installers are the worst - they look for any excuse to leave and not install your appliance as scheduled!!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher; quiet and cleans very well. It fits almost double the amount of dishes my previous dishwasher could fit, so the design is great. Only issue is I would have liked a shorter wash cycle of say 30 min, but the shortest option on this one is 60min.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
3rd times the charm?!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of issues our 3rd dishwasher worked out.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We value your feedback, and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
Rated 5 out of 5 stars
Buy this!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher. It gets our dishes super clean and with the auto wash, there is no guessing what cycle to put it on. Only issue we found was learning the new way to load a Bosch.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love Bosc
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Bosc products. This dishwasher is so quiet you don't know its running.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Gets the job done
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Gets dishes clean and has nice features like auto-clean mode.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Silent, but not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of cleaning silently, but even with the highest drying setting, plastic containers are still wet.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KeithC! Thanks for sharing your review of your Bosch dishwasher. We apologize if the drying performance hasn't met your expectations. Your feedback is incredibly valuable to us as we continuously strive for improvement. Our dishwashers utilize PureDry™ - an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. Learn more about this process and access tips to optimize drying results on the Bosch website. If you need further assistance, feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!




















