Customer Ratings & Reviews
- Model:
- SHP78CM4N
- |
- SKU:
- 6543009
Customer reviews
Rating 4.5 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 800 Series dishwasher's quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and the ample capacity it offers. However, some customers have noted a lingering detergent smell after cycles and expressed concerns about the long cycle times, while a few find the controls difficult to understand.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch 800 Series Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 20 yr. old GE Pot Scrubber Dishwasher with a Bosch 800 Series and could not be happier! While they are pricey comparatively, the reputation is great. Extremely Quiet!!! Does a fantastic Job!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is working fine and the only problem is that the second rack doesn’t have enough space for wine glasses. As usual the dishwasher is quiet and efficient
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend Rated 5 out of 5 stars
Great machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.World much better than our old dishwasher, it's so quiet you can barely hear it. My family likes the 3rd rack feature and I like knowing when loads are finished with updates on my phone. I got a great open box deal on this unit and install was easy.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 3 out of 5 stars
Is Bosch 800 Worth It?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an lg that broke after 6 years and this bosch 800 is taking its place. We have had it for almost a month. The bosch is a little quieter than our old lg. The bosch racking set up is way worse than our old lg and we cannot get as many dishes in. We use a lot of tupperware and reusable plastic. The bosch 800 is said to be able to dry all the plastic and lids. The dishes dont get any dryer than our old lg and that is with using the special crystal dry cylce that takes 2.5 hours. We still need to air dry the plastics. We also cannot get the speed 60 wash to work. It keeps coming up as 80 min instead of 60. We bought this for the speed 60 and the ability to dry all of the plastics and lids and the bosch 800 doesnt do this for us. The app does nothing to answer any questions. I will be calling bosch directly after the holidays but in the mean time, it is not better than our old lg. Hopefully we can figure it out so we can justify the almost double the price tag.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi 4Wipp, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
very quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cleans well, hard to tell when cycle is finished. Easy loading of rinse agent.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend Rated 4 out of 5 stars
800 series Bosh Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with drying items. They had a repairman out to adjust the drying time. We will see if that helps? the sales people need to be trained better on what they tell you. This product only comes with one solver basket. The sales person told me more than once it comes with 2. The sales person also told me more than once when checking on which dishwasher to buy, that it is the best drying dishwasher their is. There will nor be water on top of coffee cups or on plastic dishes. There are. Both repair men that had been out to the house said that there will be water on top of dishes with little indents on them, and plastics that have lips on them as well. My 19 year old whirlpool dishwasher cleaned as well and dried dishes the same at this Bosch. Even with rinsing the dishes one has come out dirty from the Bosch dishwasher. I am disappointed that all the things said, about it are not different than my old dishwasher. But it is tremendously quieter. It is so quiet you can hardly tell it is washing dishes. It is great with being the quiet dishwasher I have heard. which is great for us with the kitchen so close to the family room while watching TV. It does clean most of the ring out of coffee cups, but not all of the ring inside the cup. Really depends on what you are looking for in a dishwasher. I don't k ow if we have a lemon or if all of the Bosch are over rated and over priced? It is a good dishwasher, but it does not do what all I was told it would. My old dishwasher did as well but I did soak the dishes and used a scratch pad on the cups before putting them in my old dishwasher.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, thanks for your review. We are sorry to hear that your dishwasher is not performing as expected and apologize for any inconvenience. If you need help locating authorized service providers in your area or if you have any other questions please call our Customer Support team at 800-944-2904. Thank you.
Rated 4 out of 5 stars
Solid, quiet, and expensive, early days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its replaced a kitchenaid with bottle washer for our morning smoothie routine. I was worried it would not have the washing power, but it has been great. It is very quiet, so you start looking at lights to know its on. The software to control the delay is kludgy. Delays are a simple way to target utility costs, so making a delay harder to use is frustrating. So far during the honeymoon period its been great. The depth in the mounting requires the water value to be vertical or sideways for the hose connection, that requires a little work, but thats not really a Bosch thing. It was expensive, so I hope it keeps up the great work.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your feedback. We're happy to hear that your Bosch dishwasher is working out well for your family and that you find it to be super quiet. We also appreciate your feedback regarding the delay start and our software. We understand how important it is to be able to easily target utility costs and will take your comments into consideration for future improvements. If you have questions or need assistance, feel free to connect with our customer care team at 1-800-944-2904 or via email at BoschCare@bshg.com. Your satisfaction is important to us.
Rated 5 out of 5 stars
⭐️⭐️⭐️⭐️⭐️ A Game-Changer in the Kitchen – Bosch 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn’t be happier with our Bosch 800 Series dishwasher. From the moment we started using it, it was clear that this machine is in a league of its own. It’s whisper-quiet — you genuinely have to check the lights to know it’s running! That alone makes it worth it, but the performance is where it really shines. Our dishes come out sparkling clean, even without pre-rinsing. The adjustable third rack is a huge plus, making it easy to fit silverware, cooking utensils, or those odd-shaped items that never seem to fit anywhere else. And with the flexible tines and spacious interior, we can load a full day’s worth of dishes — pots, pans, and all — without any issues. The drying power is also impressive, especially with the AutoAir feature that pops the door open at the end of the cycle. Everything, even plastics, comes out dry and ready to put away. We’ve owned other dishwashers in the past, but the Bosch 800 Series is on a whole different level — efficient, sleek, and built to last. It’s easily one of the best upgrades we’ve made to our home. Highly recommend!
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great quality and amazing dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine that is super quiet and gets the tough messes out. Bosch is a reputable brand that my parents and my wife’s parents recommended. It was expensive but worth every penny.
I would recommend this to a friend Rated 5 out of 5 stars
Quiet & cleans exceptionally well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this Bosch 800 dishwasher for about 2 years. It's super quiet, does an excellent job cleaning dishes and I've had no issues with it. It's a massive improvement over the Whirlpool dishwasher I used to own. I would definitely purchase a Bosch dishwasher again.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Spectacular cleaning, weird racks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won't believe how dishes and glasses sparkle when you take them out of this dishwasher. It's quiet and incredibly effective, and for those reasons we love it so far. I don't think it dries as well as my older one, despite the "crystal" technology, but that doesn't bother us too much. It dries well enough. Where we're a little confused is the racks, especially the second, top rack where we put glasses and bowls. There doesn't seem to be any way to position glasses so they won't bump against each other every time you pull the rack out and in. It's like the wild west up there, unlike our old one of a different brand which had spines in the right places and kept everything orderly. The bottom rack spines are very close together which worried me at first, but the dishes come out clean anyway so maybe that just saves a ton of space. So I'm docking a star for that strange second rack, unless someone can show me a system that I'm missing. But for cleaning and shine, I doubt you can beat this machine.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Especially like third rack for silverware. Cleaning dishes and pans well
I would recommend this to a friend Rated 4 out of 5 stars
Almost perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 exact same dishwashers. One arrived in perfect condition. The other one had indentations on each side of the bottom of the door. Almost as if something in the inside was putting pressure on it and created this symmetric imperfection. Disappointing since the purchase was expensive and one of the units shipping was delayed.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Works great!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher, super quite, cleans well in about an hour!
I would recommend this to a friend Rated 5 out of 5 stars
Cleans well. Bestbuy install poor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dishes well. Like 3rd top rack for silverware ect. So quiet that at first, hard to tell it’s running if not for indicator light on door. Crystal dry works but still leaves liquid on top of dishes where puddles can sit. WiFi text feature for operation status nice plus. Install easy. Water/electric/drain hook up in rear not underneath as with most or older other models. Hard to view after install if any leaks because bottom is closed off from front. I’m sure this helps with sound but makes final install check for leaks difficult. Posting this here as my Bestbuy install review of one star doesn’t get posted. Bestbuy install lacks expertise. At the initial dishwasher install the installers indicated they needed to remove my original dishwasher valve and put in a cheaper one for additional $125. I called Bestbuy and needed to wait 24 hrs until they reviewed the initial installers notes. After calling the next day they rescheduled another install days later and said they could install leaving my original valve in. The second installers came and gave the same story as the first installers. It wasn’t so much the additional install charge but as an engineer I knew this was not right. Both installers could only install one way and could not handle a slightly different set up. Hands must be tied by their management to only install one way. I have installed numerous dishwashers over the years, but however as I was recovering from a stroke, I had decided to have it installed due to Bestbuy’s ‘free install’ promotion. This proved to be a mistake and as such decided to have it installed myself. It is now installed with my original valve and working great. Simple. I also found after the dishwasher was unpacked that both the install and electrical box kits Bestbuy said I needed to purchase was not the case. Seems Bestbuy service and expertise is not there. Very disappointed and will go elsewhere next time.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Pricey, but worth it to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had it two weeks now, and I love it. Cleans much better than our old one, dries much better than the old one, and quiet (like sink running a few rooms away)
I would recommend this to a friend Rated 5 out of 5 stars
Best dishwasher I have ever owned.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You barely know this thing is running until it discharges the tub. I can't believe how quiet it is. Having the extra rack at the top for flatware is a must have for me going forward now, I can't believe how useful that turns out to be. Everything comes out spotless from glasses to pots and pans with hard custed on food. I love the movable rack and rack parts that really let you customize the space for a load, and the crystal drying tech is absolutely amazing.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Replaced a fisher and paykel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Bosch Dishwasher and they are the best dishwashers we have owned. We replaced our fisher and paykel with this one. It gets the dishes cleaner and holds more.
I would recommend this to a friend Rated 4 out of 5 stars
Updated Bosch 800 is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Bosch 800 dishwasher after our first one bought during the COVID supply chain mess (likely an out of box unit?) from an online vendor five years ago developed a leak in the pump and the repair cost outweighed getting a new one. This updated 800 model is GREAT and we are loving the custom settings through WiFi (favorites wash cycle and reduced Finish rinse aid). One complaint is the WiFi connectivity drops easily and too much hassle to set up again so we just gave up on it as our dishes are super clean and the unit is very quiet.
This review is from Bosch - 800 Series 24 " Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Bosch 800 Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new dishwasher!! It is a very quiet unit and cleans the dishes very well. No complains.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
I would recommend this to a friend




















