Customer Ratings & Reviews
- Model:
- SGX78B55UC
- |
- SKU:
- 6451970
Customer reviews
Rating 4.5 out of 5 stars with 74 reviews
(74 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.8
Rating 4.8 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the quietness of the 800 Series 24" dishwasher during operation, as well as its superb cleaning performance. Many appreciate the inclusion of a third rack, which creates additional space on the bottom rack. Overall, users seem highly satisfied with this dishwasher's features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best dishwasher ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher I've ever owned. So quiet I would never know it's running if it weren't for the red indicator light that shines down on the floor.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish you could fit more in the unit. I love the 3levels just hard to fit big pans
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, quite ,good quality and clean up all the items perfect
I would recommend this to a friendRated 1 out of 5 stars
Dishwasher immediately broke, failed to fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our dishwasher broke weeks after purchasing it. We've had Bosch send techs out twice - one that couldn't fix the issue and had to order a part, and one that showed up by mistake a week later thinking he was just there to diagnose. We still don't know where the part is, Bosch doesn't know where it is, and it takes them over a week to send a new tech each time. Our dishwasher has now been broken for longer than it worked. Buying this was a mistake and their support should have fully replaced the unit by now. We now own a $1400 drying rack.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi and thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we apologize that we fell short of your expectations. If you have any questions or concerns about your service visit, please contact our Customer Care Team at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best dishwasher I've owned.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard Bosch is the best. Family members have one and are very pleased. So far i have seen many support and information resources to make the most of ownership. I'm very pleased with the dishwasher performance so far and i can't even hear it operating. My last dishwasher began to rust. This one is stainless steel and largely plastic so i won't have that problem. Also the interior adjustments offer lots of cleaning versatility.
I would recommend this to a friend Rated 5 out of 5 stars
Dry Plastic Dishes - A Miracle!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old dishwasher went out, and i was so used to pulling out the drawers and letting the plastic items dry for hours - now i just open it up and put everything away (obviously, some items with deep bottoms retain a little puddle, but 95% of everything is dry!) this is the best dishwasher ice ever used in my entire life!!
I would recommend this to a friendRated 5 out of 5 stars
homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch was highly rated, and very quiet. Wife loves this dishwasher
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friend- Cons mentioned:Size
Rated 2 out of 5 stars
Not Built to Bosch Standards
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed. I'd gotten a very similar Bosch dishwasher installed about 3 years ago at a different property and the machine was tight. The first sign that this one wasn't built to Bosch standards was that the door twists as you open it if your hand isn't directly in the middle of the handle. Really? I wish there was a way to adjust the height of the middle shelf. It's really hard to put glasses on that level. I don't remember this being such an issue before with the third shelf installed. Also, to have this fit the space, the legs were extended 100%. I'd swear the unit seems small on the inside.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi dminks, thanks for your review of model SGX78B55UC. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this dishwasher has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Rated 5 out of 5 stars
ADA Bosch dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy this version of Bosch dishwasher as well as well as its predecessor. Extremely quiet. Appreciate the third shelf. Was concerned because of the shortened height necessary to fit our kitchen, but the ADA height is perfect.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great. The interior layout is different than other brands and takes a little getting used to. Otherwise, a great machine.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Quiet but no done indicator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rack is not ideal for most dishes. Although very quiet you have no idea if it's done or not as there's no indicator light - unbelievable for the top of the line Bosch dishwasher. It only took 5 times to get it installed - they broke the first one, couldn't get it out, didn't have the right parts and on and on. The dishwasher is Ok but I would not recommend using Best Buy for any major appliances based on my history.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi BruceG, thanks for sharing your review. We're very sorry if your Bosch dishwasher is not fully ideal for your needs. Your feedback is valuable to us as we strive for continuous improvement. To maximize your dishwasher's rack space, check out Bosch's website for tips and loading hacks. Regarding end-of-cycle notifications, we suggest utilizing the convenient features offered by the Home Connect® app, such as remote monitoring and control. If you require product support, please contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch.
Rated 5 out of 5 stars
Love our Bosch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Bosch. This is our second Bosh. It is so quiet and we love the new red light at the bottom of the dishwasher to let us know it is running.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Less than zero stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible overall experience. This is not the first time. Ordered a dish washer. It wasn’t delivered no explanation. Had to wait a week for the delivery, only for them to not show up again. It takes at least 15 minutes to get through on the phone. It’s been weeks and they just keep saying your dish washer is showing out for delivery.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for reaching out to Bosch. We sincerely apologize for the delays and understand your frustration. If you have any questions or concerns about your delivery or installation, please call the Best Buy Support Line at 1-888-237-8289. Thank you.
- Pros mentioned:Cleaning performance, Quiet
Rated 5 out of 5 stars
Wondeful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and effective. A wonderful purchase, even if we had to wait more than a month for the installation. Bosch makes great dishwashers — head and shoulders above Samsung, KitchenAid, etc.
I would recommend this to a friend Rated 4 out of 5 stars
best Buy sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was great. The service from store to home and every step min between was rude, incompetent and ill informed
I would recommend this to a friendRated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Cleans and dries as advertised. Quiet. Would definitely recommend.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
MR.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really works well. I would highly recommend it. Very quiet
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bosch dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch dishwasher is very reliable and proves prior customers reviews. Based on the short period we have it installed it is working like a charm. The wife loves it.
I would recommend this to a friendRated 5 out of 5 stars
Smiley Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best decision & choice e've made. This was replacing a 10+ year old Bosch and has made a great impression with us!!
I would recommend this to a friendRated 1 out of 5 stars
Absymal Installation & After Sales Service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher itself is excellent; runs silent, washes well and dries fantastically. However, Best Buy's installation and follow-up service has been terrible. After Best Buy's service installed the dishwasher and left, I noticed a prominent ding on the control panel, and the kick-plate hadn't been installed. Calling Best Buy's service line did get a discount for the ding, and a promise of a new plate - which still hasn't arrived after almost 6 months, several calls to the service line (who promised to send) and two visits to the store (who told me they couldn't do anything, and to call the service line). I've just now spent another 1 hour and 6 minutes on the phone with the service line, been told I need to contact the manufacturer and make a warranty claim, and then given the runaround when wanting to speak to a supervisor, who told me that Best Buy can't help me! Abysmal service.
This review is from Bosch - 800 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and CrystalDry, 42 dBA - Stainless Steel
No, I would not recommend this to a friend



























