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Customer Ratings & Reviews

Bose® - Companion® 2 Series III Multimedia Speaker System (2-Piece) - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2830 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
defective
  • Rating: 5 out of 5 stars

    Bose quality in a small footprint

    Posted
    TheGreenRecluse
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The first set I purchased had a defective right speaker with too much buzzing and distortion. Not typical of Bose products I've had in the past so I wanted to try them again. Went to the local store and exchanged for a new set and they have been running like a champ for two weeks. They are crisp from low to high volume which is exactly what I was looking for to listen to music and game a bit. If you want heavy bass I'd go with a 2.1 over these but they have plenty for me. I wanted a good set with a small footprint and I'm a happy camper.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very disappointed on every level

    Posted
    torkdoff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this product to replace $49 computer speaker system. After 15 years at least that system failed. While it worked it had incredible sound with 2 tweeters and a sub woofer. I have had a bose speaker system for my home stereo which has also been great. I purchased the companion 2 set for my computer on 10/2. After a few days I noticed a loud buzz reminiscent of the sound made when plugging a musical instrument into a working amp. The sound was brief, loud and episodic. I concluded that it was a wiring issue. I disconnected it and attempted to return it. Unfortunately the 15 day return period had elapsed. Best Buy would do nothing for me but refer me to Bose. They were equally unhelpful. I told the Bose rep that I'm not interested in this product but they would offer nothing but a replacement. Needless to say my confidence in their products and support is near zero. They're sending a replacement (probably a refurbished product) which I'll not use. Bose is now on my do not buy list. Not because a product was defective but because their support of their products leaves much to be desired. I'm also disappointed in Best Buy's support but since my overall experience with Best Buy has been positive, I'll probably still shop there. When the speakers did work properly, They still fell short of the sound from my $49 system from creative audio.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hello Torkdoff,

      Thanks for providing your review of the Companion 2 speakers. We're very sorry to hear about the experience you had. We definitely stand by our products and glad that you reached out to us for service. If we can provide any further assistance, please do not hesitate to reach out to us again.

      Link to our Community: https://community.bose.com/
      Additional contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support bose