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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 119 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the sound quality, comfort, and open-ear design of the Geek Squad Certified Refurbished Ultra Open-Ear True Wireless Open Earbuds. They appreciate that the earbuds stay in place even during physical activities like running and biking. However, some users have concerns about the volume and battery life of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 119 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great for work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them for the purpose i bought them. They are not the loudest but i can still hear the music while i work, i can also hear the people im working with. The buttons are good because i use gloves aswell. They are comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose nailed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own three pairs (different colors) and have gifted them twice because they’re just that good. The sound is incredible, the fit is perfect, and bass is what you love to hear when you say Bose. Can’t recommend them enough. Does take time to get used to wearing, but are very tolerable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice comfortable earbuds. Great sound quality while listening to music however, l experience low sound quality on several phone calls while driving with my phone’s volume turned all the way up.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Clide, glad to hear that you are enjoying the Ultra Open earbuds. We have troubleshooting support that can help with low audio quality during calls, you can view these here: https://bose.life/3ATowhy. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    quality sound, some getting used to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is incredible. i love the quality the design and open ear is really nice the pinch from the grab has taken some getting used to. prolonged wear gave me an ache

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ultra Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose ultra open Earbuds, excellent sound, comfortable and easy to use, they won't get loose or fall. Fit nicely on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Sounds great and looks good .. but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and looks good .. hurts my ears during long use , connection would randomly drop even though iPhone is next to it .. and felt that I had to consistently move around to maintain sound quality..definitely disappointed because I really wanted these to work .. and on top of al that FedEx delivered late

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about your experience. Comfort and a stable connection are key, and it’s disappointing when those don’t meet expectations. If you haven't already, ensuring the firmware is up-to-date could improve stability. We understand your frustration, and appreciate you giving them a try. In case further support is needed, please reach out to our support teams directly.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose don’t ever change these.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose hit this out of the park. So comfortable, I have a delivery job enabling me to communicate with my clients without having to navigate into transparency mode like other earbuds. Sound is great. I am aware of all my surroundings. Find myself wearing these around 8 - 10 hours a day with no discomfort. Bought a pair for my wife. She also loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Stay put ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. I have trouble keeping ear buds in while walking the dog. These are the best. I can hear my music and hear on coming traffic as well. Comfortable. Would recommend. And don't be afraid of refurbished. Just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love them but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnects from my phone a lot. I love being able to hear my surroundings especially when running outside. I love that it doesn’t fall out easily. I love that its not stuck in my ear like airpods. It’s everything i want except the fact it disconnects from my phone while talking or listening to music. I have exchanged two pairs and they still do it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommend these open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband as a gift and have them to him as soon as they came in. He loves them! They are very comfortable to wear all day if the battery last that long. Bought them refurbished but they look brand new when I received them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great earbuds with some limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These outside the ear buds are excellent for being able to hear music or a podcast without bothering other people. They are not loud enough to overcome the noise from wind while riding a bike etc. But, most importantly, they don’t get knocked off by my sunglasses (like my older Bose do)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music is great on these when you find the perfect position in your ear. I notice turning the bottom towards my check produced a better noise canceling. However they are not the best for phone calls. When taking calls many people say they can’t hear me or that I sound far away.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earphones. They paired well with my iPhone. They stay charged for a long time. They are comfortable, especially for someone who wears glasses. Sound quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take a little getting used to but once you do they are amazing. Surprisingly great audio quality and the extra features really make them that much better. My one gripe is that the Bluetooth connectivity can be a bit finicky. I would say about 80% of the time I used them on my runs I run into at least one instance where they will cut out or lose connection. Rare where I put them on and not have to worry about it for the duration of my run. For me the audio quality and style are worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best durability but good product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really good pair of sports earbuds. Used them plenty and have long battery life. Bass isnt too clear and the volume is very limited but overall good experience. They are fragile from the rubber so dont play with then too much mine ripped :(

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these hoping they’d be more comfortable than the iPods, and they DID NOT DISAPPOINT!! Very nice! Great sound and forget they’re even on my ears. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and nice sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and nice sounds, and they also keep a long charge. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy these, you won’t be sorry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hard to beat for sound and comfort. Even better to catch them on sale. Check out reviews on YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an AWESOME Set of Ear Buds. Bose goes above and Beyond in the design and Quality of their products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    That smooth bose sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems there to be no competition! Bose comfort and quality sound cannot be beat

    I would recommend this to a friend
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