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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 121 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the sound quality, comfort, and open-ear design of the Geek Squad Certified Refurbished Ultra Open-Ear True Wireless Open Earbuds. They appreciate that the earbuds stay in place even during physical activities like running and biking. However, some users have concerns about the volume and battery life of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 121 reviews
  • Rated 4 out of 5 stars

    That smooth bose sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems there to be no competition! Bose comfort and quality sound cannot be beat

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! I use them everyday. I czn wear them at work while sitting at my desk and enjoy music, while still being able to hear people and engage in conversation. They are so light weight...it feels like nothings on my ear! A tremendous buy! I highly recommend them. I have the Bose quiet comfort, and these are better if you want to listen to music but also be aware of your surroundings..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the earbuds but they say it lasts 7 hours and it only lasted 4 but overall they are good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad to hear that you are enjoying the Ultra Open-earbuds. Whilst the earbuds can provide up to 7 hours from a full charge, the battery life can vary depending on what settings you have enabled.

      With the immersive audio off, you'll get 7 hours, with the immersive audio on, 4 hours. And with
      immersive audio and auto volume on, 3 Hours. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay put even when I shake my head and the sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Just what the doctor ordered.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Comfortable and doesnt fall out while jogging with my dog.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Bose Headphones, not great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these. I have cauliflower ear and it’s tough to find in-ear buds that will fit and be able to stay in and on my ear without a clip. I thought this design would work but it did not. The sound quality was good, but the ability to stay on my ear and be able to hear was missing. Adding another app to manage the headphones was also kind of annoying

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear the Ultra Open Earbuds wouldn't stay on your ears, although you did like the Bose sound! It's true that product fit is personal to each customer; having said that, we do design the earbuds to fit as wide a range of ears as possible. As for the app, while it can take a little time to get used to using a new one, we're sure that the Bose app will quickly become an integral part of your product experience, enabling you to manage your devices and audio settings conveniently. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Comfortable, nice stereo, amplifier . Easy touch buttons

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    nice earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them but were refurbished and ones battery last longer so I returned them and order new ones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    sound and feel great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound and feel great. Better my last Bose headphones

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Value! Do not Buy Refurbished Unless you Can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Delivery and Good Value on Reliable Technology! The earpieces work well, Once on a while the sound skips migth have been the reason this set gor returned the first time. Tech couldn't find this detail because they probably didn't test the product long enough! Also I am not getting the battery life described on the specs

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Manny,

      It is great that you're enjoying your earbuds. If the audio is cutting out during playback, then please try the earbuds with a few devices to see if the same happens. We also have other troubleshooting to try here: https://bose.life/3Y4HkSS

      The battery life on the earbuds is up to 7 hours at typical listening volumes with immersive audio off. When using immersive audio, then battery life will be up to 4 hours.

      We'd love to help with your earbuds further, and would ask you contact us: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Wanted to love them so bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounded great, the fit was perfect barely felt them on my year but phone calls were horrible. If you are looking for music and spoken word these are great just don't expect to hear when someone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Devin.
      Thank you for your post. Glad to hear that you like your earbuds' fit and sound. Regarding the call quality, here are the steps that can help https://bose.life/3Y4HkSS. If you need further assistance, don't hesitate to contact us at https://bose.life/3BgUIIU.
      Marvin - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool headphones . Plus good customer service in Roseville

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ear earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were on my sons Christmas list but the cost was a bit eye opening. I opted to purchase a refurbished pair. Quite the savings. They shipped quite quickly. They were packaged very nicely. They work well. He was very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just fine. More gap because of construction and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wear all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and super comfortable. I forget I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I not trying to be a sponsor for them I’m just being 100% honest this headphone are amazing. I honestly forget I have them on. If you are looking for noise cancellation this are not the ones for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose - Geek Squad Certified Refurbished Ultra Open

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but they were not comfortable on my ear. One kept falling off. So I returned them and decided to look for noise cancelling earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Open ear Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally deaf in one ear. These open-ear wireless buds are perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can still hear when someone is talking to you but volume doesn't get that high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Audio While Maintaining EV Awareness!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start this review by admitting that as a headphone/earbud snob (yeah, I have brought pairs from different brands: Apple, Samsung, Sonos, Shokz, Skull Candy, Master & Dynamics), I had no great expectations for these Bose earbuds. Boy, oh boy, was I surprised! These earbuds are open ears, but wow, you won't be able to believe how clear and punchy the audio is. Even without being a closed-in-ear earbud, the drums and bass come through just right. It's just freaking incredible. If you are in the market for earbuds that allow you to maintain environmental awareness, grab a pair of these, and you won't regret it.

    I would recommend this to a friend
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