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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 119 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the sound quality, comfort, and open-ear design of the Geek Squad Certified Refurbished Ultra Open-Ear True Wireless Open Earbuds. They appreciate that the earbuds stay in place even during physical activities like running and biking. However, some users have concerns about the volume and battery life of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 119 reviews
  • Rated 5 out of 5 stars

    Fantastic Audio While Maintaining EV Awareness!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start this review by admitting that as a headphone/earbud snob (yeah, I have brought pairs from different brands: Apple, Samsung, Sonos, Shokz, Skull Candy, Master & Dynamics), I had no great expectations for these Bose earbuds. Boy, oh boy, was I surprised! These earbuds are open ears, but wow, you won't be able to believe how clear and punchy the audio is. Even without being a closed-in-ear earbud, the drums and bass come through just right. It's just freaking incredible. If you are in the market for earbuds that allow you to maintain environmental awareness, grab a pair of these, and you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones best ones I’ve ever bought clear great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't recommend enough

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend them enough to people who don't like in ear earbuds. They never seemed to capture sound very well or they were uncomfortable. These bridge the gap between the two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Easy to use and they don't hurt my ears. It's good that I can still hear conversations with other when needed. The sound is great and clear. So glad I found this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for walking at night. The sound quality is fantastic yet I can hear approaching vehicles, animals and people.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great not good call quality or microphone quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and audio worked well until you got in a call then they didn’t sound as good and the microphone quality wasn’t great

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Omar, I'm glad that your Ultra Open Earbuds fit you well and you like their audio performance. If you're experiencing issues on a call, make sure you're using the latest firmware version - version 4.0.22 was released to improve the customer's call experience. If issues persist, please get in touch with us here, so we can help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite earbuds ever purchased. I love how you can still hear life around you while jamming to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vivek j

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, nice BT connectivity. Works well in closed less noisy conditions

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product, and its low profile design. I don't care much for noise cancelation, so this was a perfect set for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great I ended up nying another pair in white

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Refurbished Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds, but would never buy refurbished again. They work some of the time, and not others. They will cut out in the middle of calls. Great sound and usefulness when working, and I have to assume it is just a faulty pair which is why they are refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bose product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose sound & easy on the ears. The charge lasts a long time too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever owned the sound is awesome and they don't go in ear like other earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, you won’t be disappointed. I love these, best thing to come out of Bose in sometime.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for listening to music and podcasts ect. Horrible fir phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose rocks the clean sound barrier ! Wouldn’t hesitate to recommend these to anyone !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great sound quality, great connectivity.Great battery life would definitely recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Ultra open ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in the ear isn’t that great so I’m not hearing the bass.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Arron, we are sorry to hear the Ultra Open earbuds aren't meeting your expectations.

      Sound quality may suffer if bass and treble controls are set to extreme levels. Try adjusting the controls to mid-range levels; this may improve sound quality. Be sure to turn off both audio enhancements and special equalizer settings found on the source.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EAR BUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Works well good sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect earbuds. I like it,It's excellent & i prefer to all my friends.

    I would recommend this to a friend
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