Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 122 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the sound quality, comfort, and open-ear design of the Geek Squad Certified Refurbished Ultra Open-Ear True Wireless Open Earbuds. They appreciate that the earbuds stay in place even during physical activities like running and biking. However, some users have concerns about the volume and battery life of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 122 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for listening to music and podcasts ect. Horrible fir phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect earbuds. I like it,It's excellent & i prefer to all my friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Ultra open ear

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in the ear isn’t that great so I’m not hearing the bass.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Arron, we are sorry to hear the Ultra Open earbuds aren't meeting your expectations.

      Sound quality may suffer if bass and treble controls are set to extreme levels. Try adjusting the controls to mid-range levels; this may improve sound quality. Be sure to turn off both audio enhancements and special equalizer settings found on the source.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting to increase the audio volume a bit more. In general is acceptable and well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand by far

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ppen air ear phones are the best on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel so much better and sound better than I thought

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Boss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the mic it good for music but for call garbage

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like using your Ultra Open Earbuds for listening to music, Randy! The mic is designed to supply crisp, clear phone calls to the person you're speaking to. Make sure you're using the latest firmware; Bose released firmware update 4.0.22 (and later) to improve the customer's experience on calls. If issues persist, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose offers the best sound on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose offers the best sound with the ultra open ear true wireless open earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds that I’ve ever purchased…They’re so comfortable that I forget that I’m wearing them. Will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking like the stars

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present for my boyfriend with the same earbuds his favorite artist wears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound as expected from Bose, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !!! Super confort no invasive!! Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose ultra open

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Great to run and bike. Holds perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, Bose does not disappoint in this product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with the purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new incredible sound also!! don't hesitate to buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool ear Buds! I'd definitely recommend these!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Music 5⭐️ Call 2.5⭐️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for over a month, I can now say that this product was made for listening to music and not for calls. The other end would feel that you are located inside a well.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you're enjoying using your Ultra Open Earbuds for listening to music! If you're having trouble being heard on calls, make sure the earbuds are being worn properly, and make sure nothing is blocking the mic holes (e.g. any headgear). I'd also recommend running the latest firmware update, as we did introduce an update (v. 4.0.22) for improved voice pickup. If you still require assistance, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery use just for listening music and run

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for quiet spaces

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listen to music in semi quiet area. Callers couldn't hear me in noisy environments and I had a hard time hearing them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Pearl, I'm happy you like listening to music on your Ultra Open Earbuds! If there's an excessive amount of noise around you, moving to a quieter environment may be necessary, as would be the case on a phone call without earbuds. Our customer support team will be happy to advise on anything further. Best regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Get another brand

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the headache of return and do not buy. Pairing the device is more difficult than it should be. Customer support from Bose is non-existent. The sound quality is not at all as advertised. Yhe device does not consistently pair and work properly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mark, I'm sorry to hear you weren't happy with your Ultra Open Earbuds due to connection difficulties! A quick reboot of your mobile device can help here. As for audio quality, one thing to ensure is that your earbuds are being worn correctly, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If these suggestions don't help, our team will be happy to assist you via further troubleshooting, so please don't hesitate to get in touch! Warm regards, Fiona M. - Bose Customer Support bose

Sponsored