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Customer Ratings & Reviews

Your price for this item is $211.99
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The comparable value price is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 1327 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.9 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the QuietComfort 20 (iOS) Wired Noise Cancelling In-Ear Earbuds' impressive noise cancellation and comfortable fit, frequently citing all-day wearability. Positive feedback also highlights the earbuds' long battery life and portability, making them ideal for travel. A drawback mentioned by some customers is the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,327 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Awesome headphones/Questionable design flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones.. Sound was amazing and the active noise canceling worked perfectly. The only thing I questioned was the build between the headphone jack and the active noise canceling controller. The distance between the two seems too short and is just asking for the cord connections to be shorted out by being bent too much and too often. Again, love these headphones but I would buy the protection plan just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Best In-Ear Buds that I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using these for years. Still have the first generation that works flawlessly. This is my second set of second generation Bose Ear Buds. Had to buy another set as a pair were stolen at a resort in Mexico. Watch these closely and hide them in your room, they are easy to steal. I prefer these to wireless as the sound is higher quality being direct as opposed to wireless. Also, I believe the battery charge lasts longer on these. The noise canceling feature is amazing on airplanes and the battery charge has never failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature on these headphones is fantastic. They charge quickly and last a long time. After a few days of wearing them my ears got over the very slightly uncomfortable physical pressure that they weren't used to. I wear them almost all day at work and any other in-the-ear headphone I could do that with. I especially like the fact you can turn them off and charge them and still listen to them. I replaced a pair of Beats Studios and while the bass is not strong, the overall sound is better and the noise cancelling is MUCH better. A good buy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 5 out of 5 stars

    Great noise canceling earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find these better than the Bose wireless earbuds. Earbuds fit better and less bulky. I find the noise cancellation feature better on theses vs the wireless ones which was a very important feature I was looking for. This is my second pair. The first pair, the wires frayed so this time I bought the 2 year protection. I tried the Apple Air Pro earbuds too and thought those were bulky for me and noise canceling feature was as good as the Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Good noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks out noise better than earplugs. Also the sound quality is better than any other headphone I've purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 4 out of 5 stars

    Great headphones for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose noise canceling technology is second to none. The QC20 is remarkable for their size.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. I use these for falling asleep and letting old Netflix TV shows on my iphone keep me asleep. No longer hear husband snoring, or any other extraneous noises. Wish I had gotten these 30 years ago. I'm looking forward to using them while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise canceling headphones! Obviously over the ear is better in terms of sound and noise canceling but for in ear headphones you’ll be hard pressed to find anything better. Before these I had bought the Sony true wireless noise canceling in ear buds and they were “ok” for blocking out noise and sound was lacking but understandable for the size but these Bose are like night and day. A bit pricey but def worth it plus it lasts for like 15-16 hrs on a charge which is another plus compared the 3 hr I got outta my Sony in ears

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    NOISE Cancelling beast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones as a gift for my girlfriend and after using the noise cancelling feature with the great audio I was really impressed. Thanks to the great noise cancelling I can listen to music on lower volumes. My only gripe with this device is the battery that powers the noise cancelling is right at the bottom end of the wire so it makes it super weird to put the battery and your phone in your pocket without having to bend the wires. So definitely going to want to get that warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and lightweight, very easy to carry and pack. Blocks out sound better than the big headphones. Fit in ear very well and are really comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Outstanding noise canceling. Saved my marriage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones with perfect acoustic sound. I share a home office with my husband and his clicky keyboard drives me crazy when I’m trying to concentrate on my work. I purchased these headphones to block out his noise and I have to say they perform better than I imagined! They’re comfortable and the peace and quiet they provide has saved us many an argument over noise in a shared space. You can use them with or without noise cancelling turned on and with or without playing music. Heaven on earth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a big Bose fanatic. the quality never fails.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Better than my over ears Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from my daughter, but she let me try and I was very impressed with its noise cancellation. I have the QC25 over ear and found the in ear QC20 better and maybe a little more comfortable. The rechargeable battery near the phone Jack is weird but my daughter did not want wireless noise cancellation. Her preference. If you haven’t tried in ear noise cancellation you should try these out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Comfortable for all day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and work great with my non blue tooth player. The batery life is great and noise canceling awesome:

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 4 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Item just as described and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and comfort. Perfect for traveling. Nice to not have to worry about charging as well! Just plug in and enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Bose earbuds rock!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome. I travel a LOT and they're great for blocking everything out. The sound is terrific. This is actually my second pair. First pair is definitely older 7 years. Just felt it was time for a new set. Very comfortable to wear. I generally don't like things in my ears but these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best earphones I have ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel long haul flights quite often , as well as passing through some busy and noisy airports, these earphones that already have great sound quality, also allowed to completely tune out my surroundings when I wanted..one word Peace!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The single greatest feature of these ear buds is the noise cancelling feature. Turn it on nd the outside world goes away. I fly a lot and it is a joy to flip that switch and in an instant, crying babies, loud passengers, crew announcements and engine noise go bye bye. Fit so comfortably I can wear them for hours with no problem. I lost my first pair and could not bear to think about flying without them so I bought these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times when my full-size over-the-ear Bose QC-15 noise cancelling headphones are the best choice (like a plane trip or chilling at home), but their bulk makes them impractical for many activities. Enter the QC-20s. The medium earpiece fit perfectly right out of the box. Charging is a snap with the micro USB port. Remote functions work very well with my iPhone. If I were going to change a thing, I'd lengthen the cord between the headphone jack and the battery/control unit. It's very short and makes it awkward to lay it flat against my iPhone 6+ in my pocket. Just a few inches more would do the trick! Almost perfect!

    I would recommend this to a friend