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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,701 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, Amazing Active Noise Cancellation, Amazing Bass/Mids/Highs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Work really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the plane and they really work. They are also comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bose Quiet Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for earbuds with noise cancelling [for work, gym, and on airplane] and I did not want the over the ear large headphones. These earbuds are amazing and work too well. On the airplane I purposely set by the engines and could not hear anything but the music.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 4 out of 5 stars

    Travel well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound with these headphones and compact size is excellent for traveling. Noise cancel quality is good - not as effective as larger, over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation, Portability

    Rated 5 out of 5 stars

    Holy cow - amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose over the head noise cancelling headphones but they're hard to haul around. These are the answer. Same quality, only small and really portable. I love them. Also, the earbuds are comfortable (and I'm a woman with hard to fit ears -- HATE Apple ear buds, for instance).

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best Headphones...EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel every week for work and these headphones are a life saver. They are expensive, but they're worth every penny when you're on a long flight and trying to sleep (especially if there's a crying baby nearby!) They do a great job of cancelling noise, the sound quality is excellent, and they're less cumbersome than the over-the-ear model (easier to pack & sleep). Hands down the best $300 I've ever spent!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. Noise cancellation works great. These are my second pair.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 4 out of 5 stars

    Very Clear Sounding and Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good and when I turn on the noice-cancelling it is amazing!! Just as impressive was how well the earphone fit my ears. Never have any fit so well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Awesome at canceling noise. Compact and great fit in ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great ear plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great. Very comfortable I would recommend the product to anyone..

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best Noise Cancelling I've Tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these several times now on flights and they are superior to the competition, both in Noise Cancelling and audio quality. I have used Klipsch, SkullCandy, Sony and Able Planet on ear, in ear and over ear versions, and though each has their strengths, these are the best overall. I flew over two hundred thousand miles last year and wish I would have broken down and purchased these sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    One word - BOSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, comfort and excellent noise canceling. Everything you expect from BOSE.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great in-ear noise cancelling earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I know they are somewhat pricey (I bought last year's model to save), I didn't want the big earphones to carry around on my trips, or when needed at home. These work well, although I've only used them twice,-- and I'm very pleased with my purchase. Also, I like that I can switch off the noise canceling part to listen to conversation, etc, without having to remove them from my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation, Portability

    Rated 5 out of 5 stars

    Quiet and Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation works as advertised. I love it for all my trips. I normally prefer the over-ear variety, but these are great because they are so comfortable, and easy to pack. I don't regret getting these over the bulkier over-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability

    Rated 5 out of 5 stars

    The "BEST" noise cancelling ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elected to purchase these Bose ear buds after my Beats Tour 2 model began to have issues. The Best Buy store associate recommended these, and have been very pleased so far. Yes, they are a little pricey for ear buds, but the build quality, easy of use, and comfortable ear fit certainly illustrates their value. I wear these ear buds most of the day for work, and find them comfortable for all my calls. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    Great headphones for my commute on the train

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do a very good job at blocking the loud background noise when I ride the train to work. It's amazing to turn them on hear the noise level around me drop dramatically. I don't have to turn the volume up nearly as loud as I do with other headphones. They don't block conversation noise nearly as well as background noise. They also don't work very well when it's windy outside. Overall, I think they work very well for their intended purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure the noise cancellation could live up to the hype. Oh my, was I impressed. I work in a noisy environment. When I walked into the plant with the headphones on I started with the noise cancellation off. I could hear all the plant noise, then I switch the noise cancellation on. Unbelievable how all the noise was gone and nothing but pure sound of my music! Expensive but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good noise cancelling earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good. I travel 200k plus miles a year. I bought them for a 15 hour flight and was quite impressed with them. They do have a small box on cable that is slightly annoying, but after dealing with it on such a long flight, it really isn't so bad. These are the most comfortable ear buds I've ever had. They last long off a charge. The price is kind of steep for ear buds though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Portability

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've ever owned. They are very comfortable, light and extremely portable. The best part is that even when the battery dies, you can still use them as regular headphones

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    These really do block out sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. One of my ears gets a little sore from wearing them, but I haven't tried the other sized ear pieces, so it could very well just be that I have the wrong size for that ear. I have an extremely annoying/loud coworker near me and it just about blocks her out, if I play music over the top of the noise canceling, I don't hear a thing!!! SO happy with my purchase.

    I would recommend this to a friend
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