Customer Ratings & Reviews

I love the sound output of the headphones. Also, the battery last long.

The noise cancelling is pretty good, beautiful design, unfortunately they copied apple by not including a power brick and of all things included a very short and cheap micro USB cable. It’s insulting that a $300 pair of headphones would include a cheap cable that hasn’t had a design update since 2001. These are more comfortable than the Bose 700 noise cancelling headphones and the noise cancellation is equivalent for $80 less.

I’ve long been a fan of noise cancelling headphones, but it wasn’t until this past year that I really started appreciating the scope of their use. I traveled across the country on a crowded airplane. While thousands of people do this everyday, I can’t say that I was totally prepared for it the first time around. All the ambient noises really took their toll on me and one year later, when I flew for a second time, I had an excellent pair of noise cancelling headphones in-hand to make the flight bearable. At that time, I was rocking the Sony 1000X Wireless Noise Cancelling headphones and I never thought I would find a better, more comfortable pair of headphones. This past week, I was introduced to the QuietComfort 35 II headphones by Bose. I’ve been a fan of Bose products for many years because they have a reputation for designing great, high-end audio gear. I’m happy to say that the QuietComfort 35 II’s don’t disappoint and they really live up to the Bose quality name. UNBOXING The headphones arrived in a standard Bose branded box. The outside covering of the box included some basic details of the product in multiple languages. You will also notice the MFi icon along with the Android logo and the Google Assistant built-in graphic. The QuietComfort 35 II are the first Bose headphones to come with built-in Google Assistant support. That is in fact the biggest difference between the QuietComfort 35 II and the original version of the headphones according to Bose’s website. When you look at the specs of the two headphone models, you will see that they are nearly identical except for the weight (version II is 2.6 ounces heavier) and the fact that the original QuietComfort headphones come packaged with an airline adapter. The QuietComfort 35 II’s package includes a carrying case, charging cable, and audio cable. When you first open the box, you will see the carrying case. All the other pieces are tucked away inside. The case is built very well. There is an exterior mesh pocket that could be used for extra cables or even your smartphone. When you open the case, you will find another interior mesh pocket and the mail compartment where the headphones lay. They actually fold up in a very specific way, but Bose was kind enough to include a small illustration that shows you how to place them in the case. BUILD QUALITY The headphones are lightweight and flexible. I really like that the earpieces aren’t static and can swivel around a bit. It makes it easier to wear in my opinion. The headband extends easily and the materials used to build it feels very solid. The padding on the headband is probably the only thing I would change. It’s soft and comfortable to wear, but it’s covered in some sort of suede fabric, which leads me to think that over time, it will soak up sweat and other oils and wear down. I would have preferred to see this padding covered in leather instead. The inside of the ear pieces are marked with a “L” and “R” to show you which way to wear the headphones. One thing I noticed was that the actual speaker on the inside of the ear cup seems to be angled toward your ear. Many of my other headphones just have a flat speaker. I haven’t been able to find out this sort of orientation would affect sound quality or volume, but I am sure the design was done with purpose. The padding on the ear cups is very nice and seems to wear well. I did notice that the foam segments don’t pull off of the cups as magnets, but it does appear that they might snap off the ear cups. Not wanting to damage the foam, I didn’t try to pry them off. These headphones have physical switches on them which is a bit of an oddity these days. Most of the headphones I’ve been around lately seem to utilize touch controls (the Sony headphones only have touch controls). So, the tactile nature of the buttons and switches on the Bose headphones was a nice departure from what I was used to. I’m sometimes not a fan of physical switches because they will get caught on things like hoodies, but the on/off switch on the right ear cup was designed in such a way that it avoided that usual problem. In addition to the on/off switch, you will also find the volume up/down buttons, and the play/pause button on the right ear cup. On the left ear piece, you will find the Google Assistant/ANR settings button. On the bottom of the two earpieces, there is also a port for plugging in the Micro USB charging cable and the audio cable for a wired connection. Even though Micro USB has been a standard for quite some time for charging devices of this nature, I feel with a brand new product like this, Bose should have taken the opportunity to switch over to USB-C for charging. USER EXPERIENCE As soon as the headphones arrived, I paired them to my phone. They had 70% battery life out of the box, which made me happy that I could go ahead and start using them. I put the headphones on my head and found very quickly that they were more comfortable than my Sony headphones and they caused less strain on my head, too. I’ve used the headphones for a couple of days off and on and not had any issue with the battery life. The buttons and functions I were very easy to pick up on without reading the manual but for more in depth features, you will need to read the manual because they are not as intuitive as the ones listed above. For example you have no dedicated button for changing songs. For us iPhone users we can easily remedy this by simply pressing in and holding the play/pause button to activate Siri and asking her to switch to the next track or calling up a totally different album. All the Siri commands that work on your iPhone work via this button so no worries here. Even though I’ve only had these remarkable headphones for a few days, I’ve been incredibly impressed with them. The comfortable design and sound quality both live up to the Bose name. I’ve worn them for several hours and don’t perceive any earaches or headaches from wearing them too long. Making and receiving calls is pretty simple. making calls again takes the use of Siri. I found this to be super simple and had no issues with Siri hearing or understanding what I asked of her to do. I don’t currently have Google Assistant installed so the dedicated Google button was used for the ANR settings instead. The sound quality is amazing. I am hard of hearing and I didn’t have any issues with hearing music or spoken words. Music and sounds were crisp and dynamic. As noice cancelling headphones go, I really like how the Bose headphones block out ambient noise with little effort. I love that the noise canceling is activated by flipping a switch. I've not had the chance to use these on a plane yet like I did with the Sony's but with noise canceling turned up to high I can almost not hear anything else around me so I'm assuming they will work just as well if not better for travel. CONCLUSIONS I think the Bose QuietComfort 35 II are the best wireless headphones on the market right now. I’ve officially made the switch over to them as my primary listening companions. If you had the QuietComfort 35 that were released last year, I don’t know that the Google Assistant feature is enough to upgrade, but if you are using a different style or brand of headphone, I think you will be happy with the Bose QuietComfort 35 II.

Sounds & Comfort...i give it a 5/5 Definitely a Great Buy :)

SOUND QUALITY The sound is on par with other Bose audio products, which is to say it's exceptional. Well balanced fidelity at any volume further enhanced by excellent noise cancelling technology. No matter who you are, you'll appreciate the fine audio reproduction of this product. BUILD QUALITY The outer shell is constructed from plastic that feels strong and solid. The ear and headband cushions are really soft and supple. Overall, the headphones are incredibly lightweight. Much lighter than they appear. On the right earpiece, there is a Micro USB port for charging, player and volume controls, and a power/Bluetooth connection switch. On the left earpiece, there is the Action button that can summon Google Assistant or toggle noise cancellation. The headband is adjustable and allows for a perfect height adjustments to fit any adult-sized head. A firm-sided carrying case is provided to protect your headphone investment. Inside is a small pocket to secure the included micro USB charging cable and the 3.5mm-to-2.5mm audio cable. iOS APP & GOOGLE ASSISTANT The Bose Connect app for iOS provides simple and intuitive access to the headphone's settings. There is also an Android app. Settings for the headphones include connections to different devices, the level of noise cancellation, and updating the firmware. To use Google Assistant, you must install the dedicated app for that service on your phone. The utility you'll get from this service will depend on your comfort level with sharing just about everything (contacts, calendar, etc) with Google. I allowed full access, and the assistant works really well. Most of the questions I asked got surprisingly quick responses. I checked weather, asked a celebrity's age, and checked a flight status. When I asked for news, I got an NPR quick brief. USE & PERFORMANCE The noise cancellation is very, very good. In fact, it is too good in some cases. Where many noise cancelling products are able to cancel droning and repetitive sounds, the QuietComfort 35 II headphones were able silence radio and television audio and even humans talking directly to me. So noise cancellation is truly excellent. The QuietComfort headphones earn their name. They're very lightweight and comfortable on the head and ears. I was able to listen to music for several hours barely aware they were on me. And the fit is secure. I tested them by jumping and running, and they held firmly and comfortably. That said, the materials probably are not designed for perspiration, but you can be confident they won't go flying if you have to jog up a flight of stairs. Bose provides a 3.5mm-to-2.5mm audio cable for optional wired listening, and they work as you'd expect. However, when connected by wire to my iPhone, the on-headset buttons no longer controlled playback or volume, adjustments had to be performed on my phone. Once back on a Bluetooth connection, everything immediately began functioning again. BOTTOM LINE The headphones are easy to recommend. The sound is so complete and pleasing, you can get lost in any audio you choose. The noise cancellation will keep the world away from you, too. They represent an investment, of course. But if you're picky about sound or you're a card-carrying audiophile, you will simply fall in love with these headphones. They are truly that good.

I have used other brand as well as Bose in the past but this one is the best. Connects to multiple devices Awesome battery life. Limited edition one is a beauty.

I've had these headphones since Christmas and absolutely love them. Rich sound and very easy to setup. My wife and I relocated to Atlanta and took the opportunity to downsize from a 4 bedroom home to a 2 bedroom apartment. Noisy neighbors? What noisy neighbors?

Good product, great sound love the noise canceling feature but wish they got a higher level of volume.

Was skeptical on headphones for the price, but they are well worth it. Excellent sound quality and when noise cancellation is on, it is remarkable. I highly recommend these headphones.

These are the best sounding things i have ever heard. I was in love with the tru sport wireless, now i feel like they are average compared to the over the ears

So far I love these headphones! They block out most noises, they’re surround sound, and I can attach them to my phone, laptop, or T.V. through a game console or fire stick.

The BOSE Q35II headset is absolutely the best in a crowded market-place! Simple to pair with any device you may have. I also paired it with a Bluetooth Transmitter sold at BestBuy and then inserted into a spare HDMI Port on my Samsung 60" Smart TV. I did this to be able to watch TV and control volume thru the right ear cup on head set. The " II " indicates receiving telephone calls or ask SIRI or ALEXA by depressing button on Left earpiece. I suspect that the $349.00 price is because it is a "Fair Trade" item as it is list price. Now when my wife practices the piano at night we don't have the discussion about how loud she is playing! Worth it though.

Bought this 5 months ago and the stitching/glue that held the ear cover on is already coming off. The sound and audio of this product is still amazing but I can’t tell you how annoying it is to have spent this much money on a headset that is going to be replaced soon if further damage occurs. As it will defeat then purpose of sound canceling and make it uncomfortable to wear. I didn’t buy the protection plan because I expected for this price point it would of lasted at least a year if not two. I’m a realist and realize these things can fail. But this is insanity! As a long term bestbuy customer I doubt I’ll be doing anything but amazon going forward.

Best headphones I ever bought. Great bass and clear highs - It’s bose expect no less

As always Best Buy had fast shipping! This was extremely important during the holidays! The headphones sound amazing and are great for long-distance flights

The sound quality is very impressive! The noice cancelling works very well, especially in loud areas like a city subway system!

It's the best headphones for any use and for anybody.

Loved it, noise cancelling high and low control by the app itself, thanks to Bose and Bestbuy.

DESIGN: Bose has maintained a very similar design to the 1st generation of the QuietComfort 35. The headband portion has a soft underside that feels very comfortable resting on the top of my head. The band is also foldable which makes the QuietComfort 35 II easy to transport, although the included case is somewhat larger than many of the other over-the-ear headphones I’ve tested. The earcups are also very soft and comfortable around your ear, which is very important as you’ll likely be wearing these for long periods on an airplane or train. I still sometimes get the “ear sweats” and need to take a break from the headphones after wearing them for an hour or so to give my ears a chance to breath, but this is normal for me with any pair of headphones. The headphones are large and seem a bit bulky, but the sound quality makes up for it. SOUND QUALITY: With “Bose” on the label, you can safely assume sound quality is stellar. And it is with the Quiet Comfort 35 IIs. Bass has plenty of punch and the mids and highs are crips and clear. When the noise cancellation is active, you will hear a gentle white noise “hum” in the background as the unit counteracts the outside noises. It’s not very noticeable while listening to music, but you can tell it is there when listening to a podcast or talk show. NOISE CANCELLING One of the main reasons to pick up these Bose headphones is for their noise cancellation technology. Once you activate the noise cancellation feature, the sounds around you seem to disappear. And I’m not just talking about that fact that these cover your ears. Bose’s noise cancellation technology actively sends opposing sound to counteract the noise around you. Why’s this important? You can set the QC 35 IIs to a lower volume and still hear your music just fine, even in noisy environments. Normally, you would need to crank up the music to drown out your surroundings. So you can spare your ear drums and relax even if there’s a crying baby next to you. Now, if someone’s running a jackhammer next to you, it won’t completely eliminate the sound. But it does a great job of getting rid of the loud hum of an airplane or the clickity-clack of a train. There are two levels of noise cancellation: high and low. The feature can also be turned off completely. The “low” setting comes in handy when you still need to hear something going on outside, such as an airport announcement. Although, if it’s something important, you’ll probably want to turn off the noise cancelling feature completely. The noise cancellation feature can be controlled via Bose’s Connect app or you can assign the function to the “Action” button. FEATURES: Bose touts that the Bose QuietComfort 35s have Google Assistant built-in and can be accessed by pressing a new “Action” button on the left earcup. I assumed the headphones would just kind of “tether” my phone’s internet connection when using Google Assistant. However, the app for these headphones prompted me to install the full Google Assistant app on my iPhone in order to use the feature. I wouldn’t say that Google Assistant is “built-in” if the headphones are depending on my phone to actually run the Google Assistant feature. Which prompts another question: don’t most headphones already allow you to call up the voice assistant, be it Siri or Google Assistant? Indeed, you can hold the multifunction (middle) button on the QC 35s for one second and Siri will activate on your iPhone (or Google Assistant for Android). So what’s unique about Bose’s “Google Assistant built-in” offering? On Android, the voice interface is a little more verbose and will tell you who the text message is from instead of just playing the normal “ding” notification. For me, I reassigned the “Action” button to control the noise-cancellation feature instead, but heavy users of Google services may find the Google Assistant feature to be worthwhile. Aside from the Google Assistant feature, the Bose Connect app is very handy and walks you through the setup process and gives you a quick overview on using the QuietComfort 35 IIs. The app can also assist you in connecting additional Bluetooth devices, configuring the Action button, setting the noise cancellation and upgrade the firmware, which I needed to do upon receiving the headphones. The three buttons on the right ear cup allow you to control your music without getting out your phone. The middle button will play and pause your music (or answer an incoming phone call). Double-tapping the middle button skips forward to the next track while triple-tapping the middle button rewinds. Pressing the + and – buttons will increase and decrease the volume respectively. BATTERY LIFE Battery life is impressive and can last up to 20 hours in wireless Bluetooth mode or 40 hours when using the included audio cable. Charging the unit only takes two hours and can be recharged with a standard Micro USB cable. Upon powering on the QC 35 IIs, an automated voice will announce the current charge level. If the battery needs recharged while in use, you’ll hear, “Battery low, please charge now.” There is also a battery LED indicator on the right ear cup. Green indicates a medium to full charge, while a solid amber LED indicates that the charge is getting low. When it blinks red, it’s time to charge. If you’re using an iPhone, the battery level will also show on the status bar of your phone. OVERALL You can't beat the sound quality of Bose. The addition of Google Assistant seems gimmicky, but you can still summon Siri with these headphones, The noise cancellation feature is superb and makes these great for long plane or train rides.

Absolutely love it, as I use it mostly to cancel out the outside noise.