Customer Ratings & Reviews

These are perfect for ignoring people. I feel like an athlete when I'm walking the halls and can't hear nothing but my music and my mind. Love it.

You can't beat the nose cancellation. Very clever design and worth the upgrade from the previous model.

This is not my favorite Bose products, it feels that it was a bit rushed to the market. There are many hardware and software parts of this product that leave me wondering why did Bose think this was ready for consumers? Upon learning that every time I put these earbuds in my ear I get the very loud Bose patented strum, which I learned is for calibration to the ear canal purposes. I wonder why Bose has no way to save this calibration as my ear is the same depth. I cannot turn this feature off. The next con is the comfort on these are hurting my ears and I cannot wear them for more than an hour. I tried the different size type and ear wings but none of them feel great. I have a Bose Sport and I wear the number 2 size for the cone and number 2 for the wingtip. I am not liking this product, so it will be going back to Bestbuy.

Great store. Experience is amazing as always. Love my earbuds. Bose is the best.

The best earbuds! Still getting used to it after using Airpods for years.

Typically great Bose sound. Noise reduction works as advertised. Very comfortable to use.

These are superb . The only draw back to them they don’t have a device finder connected to its location if misplaced .

Amazing sound and EQ customization. The noise canceling is a bit off compared to the first quiet comfort. Bought these to replace the first gen that i lost

WARNING!!! I purchased the Bose - QuietComfort Earbuds online as a gift for Christmas. When they died after 45 minutes (fully charged) we discovered that they were refurbished. The Geek Squad rep at the store confirmed it. A return and exchange yielded yet another refurbished pair (and dirty under silicone)! I went back to the store for ANOTHER return/exchange! The manager rudely insisted that "they don't sell refurbished". The associate assured me that the SKU number on the new ones reflected that they were not refurbished. When I went to have the Geek squad person check the serial number before I left the store, she told me she didn't need to look because she could tell they were new because of the way it was packaged. Get home and go to register this pair and it clearly states on the product registration that THEY ARE REFURBISHED!!! I DID NOT BUY REFURBISHED TO BEGIN WITH! I don't want my money back. I want what I bought in good faith! Granted, I got a great price for the holidays. And no, I did not mistakenly buy refurbished. One star because they are a great product. Deductions for trying to dupe the customer!!! I'm not sure if it is BOSE or Best Buy that is trying to cheat people??? Shame on you! If you have not registered your earbuds, I would suggest that you do so in order to verify that you got a new product. The serial number is very hard to see. You have to take a photo and then enlarge it. Attached photos show refurbished serial numbers. I am going to try one more time at a different store to exchange them. It's just so frustrating because my husband really liked them.

The best ear buds I have purchased,and Best Buy had them delivered right to my door.

I didn't want a very large charge case and the QuietComfort Earbuds II case is just about the size of the Airpod pro case. So I love it!

These ear buds are the best, great quality, nice bass and comfortable

I alway love Bose, this brand alway been a professional & sound quality. The QuietComfort Earbuds ll Bose took it to another level, very subtle and the bass is sound manificent and the earbud design much light weight & better comfort. I would definitely recommend this product to anyone, it can be the earbud, home theater system and portable speaker and etc.

I enjoy my Bose earbuds ll the sound is amazing watching movies gives you the theater experience

BOSE has been my fav speakers and buds. Sound quality, no competition. They are the best. But other than that, is another thing. And this one is my least fav. One major thing is that I can only use 1 side bud, u literaly have to use both to make it work. Its weird, and unbelieveable. Dunno why they decided to hv both work eventhough some peep,like me, like to use only 1 bud while working or driving (coz its not safe driving and hv both buds in your ears). The mic is super sensitive picking up any noise. I drove while calling, and the person on the other line told me that they thought I was vaccuming my carpet. Turned out it was my car AC blowing to my face. Yup, that sensitive. The AC air blow sounded like a motor running from vaccum cleaner. Too sensitive. Tapping area also very sensitive. When you move your head and your hair accidently touches the bud then the movies, music that you are watching will stop. Coz one tap on the bud will pause music/movies you are watching. So u CANT move your head while listening music or watching video. Coz even a soft touch by your hairline will stop it. So annoying!! And lastly the casing. It is pretty light and feel not sturdy….feels cheap. And the casing closure feels that it does not close well. It doesnt have a ledge that prevent dust going in your buds when u close the case. Totally dont feel safe there. Overall, I think this one is a bust. BOSE must step up in quality and safety in creating earbuds that we put inside our ear, especially in that price level.

Love them! They sound amazing and fit well in the ear.

Best sound quiet when on a call and great battery life.

$300 item was purchased in December 2022. Right ear piece separated from main body in 2 1/2 years. Beyond manufacturer's and Best Buy warranty. No recourse. Worked well when it was intact. Expect a high end Bose product to be better constructed.

Good for music but people have a hard time hearing me when on a call, while use the buds.Expected something better for the price and name brand.I'm a little disappointed.

Good camera for family will recomend to otres people