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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,183 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve owned. Great sound quality Great fit Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Quality, Battery Life, Case Durability

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, Battery Life, Case Durability after about a year. Reasonably secure fit (if they are kept dry and clean). Good sound quality on Android phones, multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the fit! versatile use with the noise cancelling feature and ease of volume, forward and reverse options. I love the fact that it came with optional sizes for ear canal fit. I have very small ears and most earbuds fall out easily. These fit snugly without hurting and do not come out easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Live up to the Hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About every year you read about some amazing headphone that doesn't live up to hype. They play music as well or better than any high end earbuds ive owned. The get loud (if you want) The noise cancel better than ANC over ear headphones I've owned Comfortable and simple controls. In short. they do what they need to do perfectly, no gimmicks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Glad I switched from other pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling feature, great for planes and travel. Holds longer charger then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds. Work great for working out, as they will not fall out of your ear. Also, love using these when I fly. Charge time I believe is 8+ hours and great value.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit, sound, and noise cancelling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the sound quality would be excellent and it certainly is. I thought the noise cancelling would be good and it exceeded my hopes. My main concern would be the fit and that fear is not an issue. They fit comfortably and securely. From this standpoint they far surpassed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed using these headphones. The noise canceling is amazing and they’re small compared to over the ear Bose headphones which I’ve used for years. The sound quality isn’t as great as the QC 35 II I’ve had but still good. I purchased these to upgrade from the 35’s and use them on a recent flight I took and they didn’t disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worthy investment - a high quality product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, clear and well fitting headphones. Sure they are other cheaper brands and models , but this is the best blend of options and functionality for me. Great sound very good noise cancellation quality and very good battery life. Easy to manage with the Bose app and a phone. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars but I don't like the app. It does not give how much charge the case has. Earbuds that are cheaper have this feature. Otherwise I love these. The sound is great! The best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great! Bluetooth connectivity could be improved.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noice cancellation. I have issues with the bluetooth sometimes, (where it fails to connect). Overall excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Working Great for 1 Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been using these for 1 year now. They work great. Sound is quality. Battery life is also quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Its Bose!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are by far the best at noise cancellation. They sound amazing but they are missing that deep bass compared to the Airpod Pros. They offer quick charging imo and hold a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bose headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, They sound amazing and they last a long time between charging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds with great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Sound qualit is 100% great. Noise cancellation works great . Probably only downside is when u put it on ur ear it makes a sound on each ear but such a minor thing. This earbuds are great i use it for workout HIT and it stays on. Better than airpod pro.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Bose does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit. Amazing sound quality and love the ability to go silent or still hear my surroundings. Wonderful feature. Also love that I can use the left or right bud only to be on a call.. leaving one ear open but I can choose which one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Lovely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing Bose. They are excellent in sound!!! I wore them on a 4hr flight and loved every moment of it. The charge last for days. They’re not too big, sleek and very sharp looking. It does have different listening modes which is really cool. My only complaint is, so far people can’t hear me when I’m speaking on the phone. I’m going to contact support about that. Other than that, it’s worth the money. I’ve always had Beats, and there is NO COMPARISON whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best noise canceling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling ear buds for under 500. 1 star off because it is bulkier than AirPods and other similar ones, but I’ve slept in these before with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    weird bug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling is outstanding, sound is great. sometimes wont connect and needs to be plugged into a charger to connect again. restarting it wont even work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great and a perfect fit for my ear. My only one problem with it is connecting it to my device and keeping it connected. Other than that I love it!

    I would recommend this to a friend
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