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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,183 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews said the sound quality was mediocre, i say the bass is punchy, and the volume is super loud. Also, the best ANC in the business. 9/10 product. Only downside is the app.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, fits perfect in your ear ideal to workout blocking the noise of the rest of the gym. Bose sound is perhaps one of the best in small audio devises like this one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality # 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are awesome. They are comfortable and easy to use and they have amazing sound. I am a huge Bose fan and would recommend these to everyone I know.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    well worth my moneeeey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and perfect buds for working out running and gym

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome environment noise control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I’m a huge fan of Bose. Secondly, the noise level adjustments on these earbuds are fantastic. Feels like you’re in your own world! And the battery life is awesome for how I use mine. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOSE is Top Notch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BOSE earbuds definitely outperform my AirPods Pro! The richness in the music is amazing! Easy to use! Comfortable in the ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose quiet comforts 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the Bose quiet comfort 1s smaller case and great sound. My only complaint is after a few hours they can get uncomfortable from their size. ANC works great better than AirPods Pro. Also don’t know if it’s because I use only the right one while driving after 5 months of usage they get off sync and sounds like they’re slightly off from each other in sound like an echo but putting them in the case fixes it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, great sound and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable yet quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable earbuds with noise cancellation making for thr most quiet for inflights. I use these daily in the gym cuts iut all unwanted distractions and disruptions.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Charging issue with case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd pair of BOSE earbuds that we have purchased and have loved them. But for some reason the 2nd gen pair has suddenly stopped charging the right ear bud in case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! The sound quality is excellent and they are very comfortable. I have small ears and most buds are annoying and uncomfortable. These are not. They also stay put when I run with them in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. When the sound dampening kicks in, it seems like it creates pressure in my ears. They fit great, even at the gym they dont move.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall, they fit perfectly in to my ear, did not fall off while working out. The sound was great.i would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seams to stay in ear better than the old QuietComfort ones. They still sounds great. Smaller storage case, but no wireless charging like the old QuietComfort ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Would’ve been 5 stars if had extra ear tips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. I’m disappointed that it didn’t come with any other size of eartips (covers the earbud) or wing tips. My box came with charging case, cord , 2 earbuds & instructions. I think if I had smaller piece to cover earbud the sound would be fantastic. I knew Bose wouldn’t disappoint with sound, but was disappointed in the 1 size fits all. I figured for amount of money I spent, I’d have extras. Purchased 12/31/2022 at Best Buy Bridgeton MO location.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointing quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the rare occasion that they connect, and then stay connected, they work and sound great. They connect to my phone and stay working about 10% of the time. When I take them out of the charging case and put them in my ears they power up, tell me they’re connected at 100% battery power and then promptly disconnect. I have to completely replace remove them and uninstall from the Bose app and then reconnect. I do that several times and either give up and use my AirPods or they sometimes connect. The only reason they are not a one star is my wife’s work great for her.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James and thank you for you review, We are glad to hear you are enjoying the great sound of your Bose QuietComfort earbuds II.
      Here are a few steps you can try if these issues persist for you https://bose.life/3XznEab


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones, app

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fast charging. Convenient case. The setting are easy to understand and can make your own sound settings and label them. The app on your phone could be a little bit better. I’ve had problems with the app not finding the headphones and I would have to reconnect to my phone but other than that a perfect buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable on the ears. No problems charging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, and they fit very well. The battery does not last very long but they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phenomenal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good, honestly they feel more intuitive than the airpods, personally just prefer swiping for all the shortcuts instead of using the little stud. Noise Cancellation is phenomenal but the only downside is the lack of smoothness when swapping earbuds. Often find myself putting it back in the case so it can properly connect [using iOS] but other than that the customization is neat, esp if you're an audiophile.

    I would recommend this to a friend
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