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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality that you can feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely incredible, really cancels the loud noises around me when I'm traveling in public transportation, also the sound quality is great too, you can also adjust em to your liking through the app!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose QC2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior noise canceling and clearness. Great fitting and feeling with all day comfort. I can wear these for extended periods of time with no fatigue. Love them for work.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best ear buds on the market by far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably amazing!! Bass is way better that i thought possible with buds. Also the noise cancelation is super

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great. Look was nice . Light weight. Its a great product just not for me. I dont like the fact that you have to download an app to use them. They also didnt stay put in my ears while at work (mechanic) even with the 3 different size fittings. Wish they did work for me because the sound is way better than air pods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little adjustment, and getting used to the fit is good finding the right combination for your ears. The sound is amazing these Bose pack a nice punch with the sound, and the bass is nice for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t live without my Bose earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing. They have phenomenal sound quality. When I’m in the gym it’s just my music and my workout. Who ever doesn’t own a pair needs to jump on the Bose Train. They are missing out! I dropped my case and it broke. I ran to Best Buy to get another pair with the quickness. Even though they were not on sale. I still had to have them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Headphones with minor tradeoffs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are overall great. Fantastic noise cancellation and better fit options than Airpods Pro (1st Gen). As an Apple user however, I do miss the seamless connection and not having always go into settings to connect. Also, not a deal breaker, but earbuds at this price point should’ve kept a wireless charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best NC earbuds you can buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best NC earbuds you can buy today. Better than Sony XM4, Airpods Pro 2, they simply blow everything else out of the water. The sound is greatly improved over the previous generation and the fit is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Terrible Bluetooth.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great noise cancelling and sound. But the biggest issue I have is the constant disconect of bluetooth. The devices would stay connected but no sound would come out requiring the earbuds be put back in the case and turned back on. Sometimes this worked and sometimes it didn't. Might just be a defect or poor quality. Won't know until it's fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, when I'm listening to music. I cant hear other sound. These are the best Bose earbuds ive gotten. They may cost a bit. But they're worth the price. When you keep them in the case. They stay charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great , lovely sound cancelling . However at times hard to connect to blue tooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for our anniversary. He's very picky. He loves them. Comfortable and sound great! Comes with charging case-very easy to keep them going!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very Satisfied with Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bose earphones the quality is the best, with switchable earbuds for a more comfortable and high-quality sounds for the user weather, it's taking a walk, studying and etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Item is growing on me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had both the bose QC 1 and the QC2 models. I feel that there were positve and negative changes to the QC2. 1. The charging system is soooooo much better on the new model. With the old pair i always had an issues getting the earbuds to connect and charge. These have been improved and work great! 2. The QC2 seem to be less reliable on the noise cancellation. There are times where loud sounds randomly pierce through where the old model may not have as good of quality with the noise cancellation but i never had a problem using them with loud equipment 3. For your everday casual use i think they have amazing sound and will work perfect however the call experience took a severe U turn. Theres no doubt i have had more issues with the quality in phone conversations. Overall, they are growing on me. They are lighter and less bulky than its predecessor. I use these for working outside in an extreme environment and they have had no issue holding up. Again for casual use i think you will enjoy them very much but for me just a couple little things are keeping me from giving it 5 stars

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad to hear that you love the earbuds, charging and the sound. I am surprised to hear that you have noise leakage and struggling taking phone calls. I am certain that changing the ear tips and band sizes will eliminate any background noise breaking through: https://bose.life/3Q4AgDu

      We also have a great guide that will ensure your phone calls are at their best quality: https://bose.life/44YrETz

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value that lasts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and wonderful quality. Bought these over two years ago and they still have wonderful sound quality and the noise cancelling is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars better than the apple airpods ! it's been over 4 months and i have not yet experience technical difficulties or the headphones shutting down out of nowhere . one thing i didn't like is when you get them the 1st time and connect it to your phone wasn't as smooth as i would like .sound quality is good better than apple. when i'm on the phone with other person they can hear me clear , defff get this !

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best gym earbuds ive had yet!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my gym workouts cuz my airpods dont like to stay in my ears when i work out. These have amazing sound and stay in my ears really well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are 1st earbuds I’ve ever purchased. Extremely comfortable & stay in my ears very well. Pricey but it has great Bose sound, and good noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Terrible Bluetooth connectivity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Bluetooth connectivity sucks big time. This Bose earbuds are the worst set we have purchased. Sound quality is good. Buy Sony instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and light weight. Bass is top

    I would recommend this to a friend
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