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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,183 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best ear buds you’ll buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancellation ear buds I’ve ever bought. They truly live up to their name “Quiet Comfort”. They are easy to use and extremely comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose is better than AirPods Pro, but AirPods more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling buds on the market indeed. Sounds crystal clear compared to the AirPods Pro. Although they got rid of the hook, I still experienced ear fatigue due to the size. I went back to the AirPods Pro for functional use. The Bose require gloves off to sense my fingers, whereas the AirPods Pro can respond to thick gloves. I also have the Bose QC35ii which are amazing , so I did without the Bose buds ii

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good For The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good and these paired easily with my phone. One seems to slip out of my ear a bit. Sony is supposed to have much better noise canceling, but I noticed nothing better over Bose and Bose has better sound in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QC Earbuds II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QC Earbuds II does a good job of cancelling outside noise. They also come with 3 different size ear tips and ear bands so you can customize them to fit your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    A Disappointing Bose Audio Journey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the QC II's given Bose reputation for quality, but the cons outweighed the pros for me unfortunately and I returned them. Pros: Sound is great, can customize Bass etc in the app. Class leading excellent Active Noise Cancellation. Cons: Expensive. Bulky case. Bose App connection issues. At certain frequencies the ANC causes a loud uncomfortable 'pop' sound, such as when closing car door. They seal way too tightly in ear canal causing pressure after wearing for >1 hour. No ability to connect to more than one device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the QuietComfort Earbuds II.

      I am glad to hear that you love the sound and noise cancellation of the earbuds, and sorry you are experiencing connectivity and audio issues in certain situations. Also, if the fit is not comfortable enough for your ears, please try the provided the other eartip sizes or contact our support team to receive the alternative sizes (XS or XL): https://bose.life/contact Best regards, Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is bliss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these bose ear buds ,o ce i tryed them out i loved the sound everything was Cristal clear ,you cant here any noise just pure music . I love them so much i bought two extra pairs one for a friend for his 70th birthday witch he loves hes very much into music . He thanks me everytime he sees me .and another pair for my nebor so when he is on the tractor heres only music not loud motor.i bought two head phones one 750 whatt jbl speaker two wrap around your neck bose speakers and a smaller bose floor speaker . I love everything bose just because of the sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Music lover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. More power to music while keeping it like it was meant to be heard. New secure fit keeps earbuds safely in place and a test each time makes sure you have a proper fit for great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Bose earphones for 7 years now... it's just getting better. This new model, the sound is so crisp and perfect. It fits my ear and doesn't fall even when I workout.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    4000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sealed fit, with a smaller design. They look good, and have deep bass, a rich sound. That’s what you can expect to get with these solo concert speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good , connecting okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality it’s great , minor connection issues now and then

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and they fit great! These are by far much better fit than the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great. Nice and quite at the gym and doesn`t fall of ears when running

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ditch your airpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and an app that works well. Integrates as well as AirPods but with the better sound quality of Bose. Battery in the buds and in the case last ridiculously long.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great price and ear buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling and everyday use earbuds! Durable set and improved size compared to previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best earphones best sound comfort recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit nicely in my ear. They are comfortable and the sound quality is great. I love the ease of use. One tap and the music stops. Touch again and they are back on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My go to headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has always been my go to company for sound quality. These headphones do not disappoint. The size fits my ears just right and stay in during workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these looking for a better sound quality than my normal choice of Beats. By far better Bass and sound. Only down fall is conductivity with my iPhone with left ear piece. I’m still getting used to them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Grear earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is Great and the smaller size is much more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant sound quality and comfortable fit. switched from apple airpods and quite pleased

    I would recommend this to a friend
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