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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Canceling!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never really used any Bose earphone products, only speakers. But I have to say these quiet comfort earbuds 2 are great. The sound quality is great, and the canceling portion is phenomenal especially on a plane. Especially when you want to block out outside noise. Definitely recommend. If you never used canceling earphones, they do take a bit of getting used too. So maybe listen to music using one earphone while getting used to the cancelling portion. Yes, you can use one earphone, which is a great feature. Answering phone calls, adjusting volume is very easy and a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    QC2 Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm conflicted with my purchase of these Bose QC2 earbuds. As a life long Bose supporter, I had high hopes for these headphones, and sound performance/noise cancellation wise they did not disappoint. The problem I ran into with these was in regards to connectivity and both headphones working seamlessly each time of use.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear that you are a life long Bose supporter.
      It's good to hear that the sound performance and noise did not disappoint you.
      The Quietcomfort II earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet. It is unusual to hear that you have connection issues with these. You can find guidance here https://bose.life/3LabUFq to ensure a perfect connection.
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for a gift, so I can’t give a first hand review, but she said they are comfortable and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its fantastic, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones, but there are shortcomings. The app is not finished and it shows, not to mention uf you want to use one earbud, it must be the right one. Bose stated they will eventually add support for solo listening with the left, but that is yet to happen. Otherwise great noise cancelling and easy UI.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best wireless Bluetooth I have ever. I have AirPod pros and the Sony and this by far is the most comfortable and offers the best sound quality 

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling earbuds I could find. Excellent for all of my needs. Worth the extra price coming from JBL earbuds. I use these at the gym regularly. Switching between noise canceling and aware comes in handy. Great for flights when I want to keep my earbuds in and toggle the noise cancel on and off. Audio is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever bought. The sound is nice and crisp. The earbuds fits comfortably in my ears. Worth it for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature was a game changer. Almost completely blocks out background music and noise at the gym. I think they are a little hard to clean and sound can get diminished even with a small amount of build up. It's almost impossible to keep them from getting any kind of dirt, no matter how much you clean your ears! After almost 18 months I am seeing some trouble with connectivity. Some days I have to "forget" them on my iPhone and add them back in order to connect. Phone calls are becoming more difficult because of bad connection to phone. I think I got my money's worth and will get another pair from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose - QuietComfort Earbuds II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best noise cancelling ear pods I've ever had. Bose sound quality as always excellent. Connection can break oddly at times but never when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My go to!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to for airplanes, running, phone calls, you name it! Love the noise cancellation and the way they fit in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Gadget guy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces produce great sound and are very comfortable to wear, but on occasion have a hard time pairing with blue tooth devises including apple iPads, so be prepared to try multiple times before the ear pieces pair with your blue tooth devises. Overall good earpieces

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      I'm really glad that you're enjoying the great sound and comfort from the earbuds. I'd suggest trying the steps here https://bose.life/3Q1J3pf to help with connectivity, and if needed you can reach out to us https://bose.life/contact for help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good than apple airpods, very comfortable and has good quality

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones the noise cancellation was top notch. The bass levels that it produced as well are excellent especially for wireless earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day, for hours, amazing comfort, somtimes i forget i even have them in. Amaing sound and base quality 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancelling was way better than I thought it could be with ear buds. Sound is great, battery is great and controls are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds. They have clear sound and good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of Bose earbuds. I can say they are my new go to pair. I have always been an Apple girl but I am hooked on these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received these as a replacement, so far so good. They are alot smaller than the previous pair I had, quality is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but connecting between devices can be a little off at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio quality & noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of earbuds, so don't have anything to compare them to. However I like these a lot for listening to audio text/books. I invested in the Bose for the noise cancelling feature, particularly when I fly. Look forward to using them on a flight. I am not so tech-savvy, so getting used to using yhem for phone calls has been a little tricky for me. Still lesrning all the features.

    I would recommend this to a friend
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