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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,183 reviews
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Glo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Stay charged for many hours and has a beautiful bass tone to it. The volume is simply magnificent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bad connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like these, they were for my daughter. They actually sound good, but constantly had connection issues with her iPhone (one yr old)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Emma, I am glad to hear that you enjoyed the sound quality of the QC earbuds II. We do provide troubleshooting suggestions and support on our product support website. You can find suggestions for connection issues via the article here: https://bose.life/47T0EFE. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best so Far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job of noise canceling! They also feel good and do not hurt your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Quiet Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quiet Comfort ear buds are not only comfortable, have great sound and keep the noise out. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bose Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth are comfortable however with a lot of sweating they will slip out of your ears. They are missing features like hands free answering, the noise cancellation is not as good as the old Motorola Bluetooth’s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than AirPod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Don’t have to worry about them falling out or moving like AirPods Pros

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Useful and confortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable. Optimal sounds. Useful for exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head phones, sound , bass , noise cancelling

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! My first real earbuds - and so far, they do not disappoint. Easily connect to my various devices and relatively easy to control. My only complaint is that the case does not charge wirelessly - but that doesn’t impact the earbuds’ performance. Just a convenience thing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    This is insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the sound is really good the price is a little high but if you can go for it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than AirPods and beats buds. Quality sound and comfortable feel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Small and Compact compared to prior version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QuietComfort Earbuds II are ok but if you have the first generation of the QuietComfort Earbuds, I cannot say it is much of an upgrade. I wish the tips were longer similar to the AirPods as they are hard to handle if you have large hands. I do appreciate the smaller case as it is definitely pocket friendly and battery life is great. The fit is different but comfortable. I am bigger fan of the first generation ear tips as they feel better in my ear. The noise cancellation is more advance and definitely blocks out sound.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, glad to hear you're enjoying the new QC Earbuds II! The QC Earbuds II offers a new approach to comfort, including various sizes of ear tips and new stability bands, so be sure to try them all to find your perfect fit. Also, check out the fit guide at https://bose.life/3KVxtrs. I'm pleased you're a fan of the new ActiveSense technology to help noise-cancellation adapt to your surroundings. Reach out to us at https://bose.life/38Q1vZs if you require further assistance so we can help! Sam - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, comfortable for extended periods of wear. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound . The comfort and style. It’s very light

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Very comfortable and i love the noise cancelation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Earbuds to rule them all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sound and battery life. Would buy again and again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound Bad Durability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went from having Beats Solo 3 Wireless headphones to wireless earbuds and it has been a different transition to get used to. You definitely get bose quality sound but this product needs more work. I felt that at $299 the charging case felt extremely cheap it was lightweight and actually broke without even having them for 24 hours. I accidently dropped them out of my pocket and snapped in half. They felt clunky and were not too comfortable after working with them for hours. I am very let down about this Bose product as I have many others and this one misses the mark.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the Bose sound quality from the QC earbuds II. We truly appreciate your feedback on the headphones, should you need any assistance with ordering replacements, seeking troubleshooting or service. You are welcome to contact our technical support team, who will be more than happy to assist you. You can find their contact information here: https://bose.life/3K9caUU.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits well, great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, great sound quality. Excellent to listen to music, worth it if you get it on a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product would recommend. Battery and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fits great in my ear doesn’t come out

    I would recommend this to a friend
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