Customer Ratings & Reviews
- Model:
- 870730-0020
- SKU:
- 6512517
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Sounds great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.War buds sound great and holds a charge for a long time.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Suave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! Excellent fit and sound. Overall a good buy.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the fit. The sound is Bose quality
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great Sound, Fit Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the overall quality of sound and the fit.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Atrocious User Experience
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the most garbage bluetooth head phones you can get. Their ENTIRE use experience is not only clunky but just does the even work half the time! I wish I could still return these. These headphones do NOT stay connected at all. They will suddenly just NOT be remembered by your phone, despite having just used then recently. Specifically, the devices will not re-pair to the phone automatically after being removed from the case, even if you used them a few minutes ago. I spent an entire HOUR and a HALF trying to get them to re-pair. I had to un and re-pair multiple times. Oh and forget easily switching devices. Pairing to one device is an ORDEAL and repairing can go sideways as seen above. Their sound quality is fine sure, but the sheer FRUSTRATION these headlhines have given me is outrageous. I wish I had noticed/had these issues within the return period. I'd give a 0 if I could. Do NOT buy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
I'm sorry that you're unhappy with your earbuds and for the connectivity issues you have been facing. I appreciate that you've had to take some time to troubleshoot. Please reset your earbuds to clear any minor processor errors - https://bose.life/44R7DOY.
If the issue remains, please contact our customer support for further assistance - https://www.bose.com/en_us/contact_us.html.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product I would recommend this earbud to anyone very clear
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging
Good earbuds, not so good case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation but I’m not even a year in and the case stopped charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Samara and thank you for your review!
I am glad to hear you have been enjoying the great sound quality of the QuietComfort Earbuds II!
I am sorry to hear that your case is no longer charging, I would recommend using a charger that has the correct power ratings some products require minimum of 1 amp of current in order to recharge. Many USB ports on a computers can only provide a maximum of 0.5 amps of current.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Overall, a good buy.
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound Quality and Noise Cancellation. One small negative factor I experienced, the Earphone when using it on an Ambient mode, is not great for watching movies cuz the Noise Cancellation was not consistent.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
My Bose earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Easy to put in stays secure and the sound is out of this world.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling feature, stay in ears with activities
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfortable while providing high quality sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are comfortable, and the sound quality is exceptional.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
definite upgrade from Air Pod Pro!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound! They stay securely in my ear with a snug fit
I would recommend this to a friend - Pros mentioned:Sound quality
Good product overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone through several of these headphones and 75% of them exhibit a noticeable crackle in one of the earphones. Besides that, the ANC is superior and the sound quality is good.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity, Price
Not that great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but difficult to get use to. Too expensive and kept disconnecting
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am glad you love the sound of your earbuds. Noise cancelling products do take some adjustment, it can feel strange not being able to hear outside noise!
It is surprising to hear that you are having trouble keeping your earbuds connected. We have a great guide that I know will make sure to maintain a great connection with your earbuds! https://bose.life/3OKrIAP
If you need more help, our customer support team would love to help you! https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Bass, Sound quality
Best wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is next level and the noise canceling works amazing.
I would recommend this to a friend - Pros mentioned:Comfort
Not quite enough Bass / Volume in General!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT EXCELLENT HEADPHONES, my only “complaint” is the noise cancelling works a little “too well” and feel like it’s sucking the air out of your ear! Other than that VERY COMFORTABLE!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound, but flaky connection to iPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise canceling in loud areas. Had to make sure I used the right ear tips. Connection to my iPhone was flaky.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, amazing noise cancellation! And they don’t fall out!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and love the style. Battery last longer than AirPods. Would recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound and super comfortable
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ears are really sensitive when it comes to sound and earbuds tend to physically hurt my ears after wearing for around an hour. The sound quality is amazing and the actual earbuds have different silicone add ons to help with both fit and noise cancelling, 10/10
I would recommend this to a friend
