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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,183 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not good with Android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buds but they don't connect to the Samsung phone 5 fold Will not get message and email alert. On the Android fold 5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose qc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, better than my wife's apple buds,not good for exercise that has a lot movement,hard to get them in tight enough. Sound cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose - Quiet Comfort II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal sound, fit and noise filtering! Best I've ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and stays in my ears comfortably!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with excellent noise cancelation. Stays in the ear. Has good warranty and customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Comfort At It's Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones. I got myself a pair and my wife ended up liking them also. We got her a pair too. Great sound quality and comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I think it is the best in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice looking, Noise canceling is amazing!. The only problem is that they will not stay on the ear for a long time unless I "jam" it really hard in my ear,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds ,connectivity excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, sounds connected excellent Look nice, convenient I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Fits better than my old version. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling ! I cannot hear someone talk to me sta fing 2 feet away ! It took a bit to get it to connect and charge because the rubber rong arpund the outside was installed wrong from the factory. In the end i was very happy with the earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds for champions, I’d highly recommend these if you are a champion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and a comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life plus great noise reduction and comfortable to ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Flimsy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is great definitely blocks out sound but the case is very flimsy feel like it can break if you drop maybe i got a defective one I might it exchange it overall it's amazing sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They’re Bose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them. Quality sound for music as well as calls. Very sensitive, person on the line can hear the radio in my vehicle even with the volume turned down low.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Android friendly & seriously overrated 30yrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose once upon a time WAS a good company. It WAS*, that being said there are superior products out today. I fell for the pretty look & decided to try Bose AFTER really not liking them since year 2002! Since my last Bose product & its seriously antiquated at the time connections = NO HDMI for a "high end" product to take YEARS to have HDMI was Laughable! As was the fact that it took them YEARS to have a Wireless headphone let alone eaebud. I digress - I knew that Bose preferred & Loved Apple who guess who I also loath almost as much equally not sorry. Their ios has never made any sense to me. And like Bose especially since Jobs has not made any significant strides in product development & relies solely on its Brand NAME from 30 plus years ago from ppl who wished Then they could afford it. Now they can, so now they buy it, buying into the the dumb hype. - If you have Apple it might work & be an an "alright" listening experience. Especially if you LOVE LOVE LOVE WHITE NOISE Affect being piped into your ears & the not so sublime Deafening White noise sound After taking them off the next few hours! - I am not a fan of Noise cancelation. I much rather have strong drivers & in ear coupled with nice memory foam or the like quality tips that block all outside noise! And Im ADULT ENOUGH to be Aware of my surroundings! Even in NYC, LA, London or the middle of nowhere. For the money Master&Dynamic, Diaviet, Shure, Seinheiser, Jabra, Bang&Olfsen, Denon, Bowers&Wilkinson, are Superior to BOSE ANY DAY OF THE WEEK! & In that Order. I ended up returning them and thankfully the M&D 09W's had just come out. I loved my 07WPlus Best earbuds ever seriously! Have had others since obviously, but WOW THE SOUND PURE HEAVEN! AWESOME!! IF you want the Best? Master & Dynamic! Want Over Hyped baloney in a pretty package to keep up with the jones's that wont ever connect to your Superior Samsung device? That actually is relevant & innovative lol unlike apple and Bose. Then yeah.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good, not great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, but not the best fitting, I actually preferred the previous version. Not worth full price but worth a try on sale to see if it works for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound was very good but battery life was not as good as my much cheaper pair. Sound cancelling is excellent and they setup and stay paired.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and battery life is just right for use!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the fit in the ear is very comfortable

    I would recommend this to a friend
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