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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,183 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Hear what you want, and not what you don’t!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are GREAT! I was very skeptical prior to purchase because of price. But having other BOSE products, I took a chance. I'll never get anything else. Friend had competitor brand that broke and heard me talk about BOSE. That friend tried the BOSE and stated they were hooked on BOSE also. Well worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation indeed. Comfortable too…..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The Best Pair I Have Tried!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are completely stunning! Some guy in BestBuy recomended me to buy them and I am amazed by the hight quality, comfort and originality of this earbuds. I love them but sometimes the playback control stops working and I have to stop/play music from my phone, despite of that, all good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not worth $299

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound quality but when the wind blows no one can hear anything you say because the interferes with the mic

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very crispy clear sound, fits comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    My 3rd pair of Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, they are Bose! Superior sound, and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and Active noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QC 2 provides excellent sound quality and noise canceling is the best on the market. I own Samsung,Bose, and Beats earbuds but these are the best for listening to music. Only issue is the Bose app doesn't connect all the time and a lack of find my buds feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones from a great company

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my fiance. He loves them and wears them to work with heavy and loud machinery. What's even better is when he accidentally lost a bud in a canal, he emailed Bose, and they are sending him a new pair free of charge!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great true wireless noise-cancelling earbuds. Tiny bit finicky with pairing to multiple devices. I like to use them at work and at home, so sometimes they pair automatically with the wrong device. Sound is great, which is unsurprising. Impressive aware and quiet modes. Massive upgrade from my JBL Vibe buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent pair of dirty buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly comfortable, somewhat annoying to wear for long-use. Some pairing issues at random times. Good sound quality, great noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling. Gave 4 stars instead of 5 because they got uncomfortable after awhile of wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound and noise cancellation but it struggles a bit when your trying to just have one of them in your ear but another than that they are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, clunky fit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. The earpieces take some getting used to though. I prefer my apple AirPods pro. Ear pieces are gimicky.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They fit great and sound amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bad phone calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is clear and sound awsome, but for some reason phone calls are bad, people on the other end said i sound like inside a bottle .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been an avid bose user since 2015. This is by far their best noise canceling product, even when compared to other competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier! You can adjust the noise cancellation level, it's easy to listen to media and be aware of background noise. Well worth what you pay!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stellar Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and fidelity, rivals most popular earbuds and is good in the noise cancelling with stellar musical articulation when used as your earbuds with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best wireless earbuds I have owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are legit. Very comfortable! The best earbuds/headphones I have ever own. They come with a nice charging case that charge fairly quick although I haven't paid attention on how long they take to charge nearly dead. the battery life of a charge is very good. In a recent 1 hour 45 min flight, I have watched tv shows on a new iPad with only losing 10% of battery life. Speaking of flights, all air plane "drone" noises are removed with the noise cancelling function. The noise cancelling is "Price-less"! You also get a variety of spongy rubber ear attachments in different sizes that insure a snug fit. Two simple gripes that I have. I wish these earbuds came with a soft case that you can put the charging case into for convenient travel, possibly with a carabiner clip. I hate to scratch up the charging case since I paid a pretty penny for this item. Second, although connectivity is great, I gave it 4 star since I have to enable my blue tooth connectivity each time I use my iPad and the earbuds. Maybe with a little playing around I will figure out how to get an instant connection without having to mess with the bluetooth settings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome sound and reliability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are the most comfortable set if ear buds i have owned. I have very larger ear cavities so i have trouble finding the right pair to stay in my ears. These worked great and i havent had any issues out of them

    I would recommend this to a friend
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