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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality not a good fit for small ears, which are sore every day. If you have large ears I recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how if its on aware mode and a loud noise accured in the real world it will instantly cancel it. Example if you drop a glass or the weight at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    hi

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product ! Quality was very good ! Proud owner!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose NC2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound, amazing noise cancel. Glitchy and uncomfortable at times..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, they are Bose! They were a replacement for my worn out Apple air buds. These exceeded my expectations! The noise cancellation is superb and sound quality is excellent! Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Worth getting.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable enough when u get the right fitting for the ear. But it lacks on base a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Bose ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the sports ear buds. I thought the were awesome . Until I bought the noise canceling earbuds. Extremely awesome product. It is like I’m right there live listening to the band. Awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Great sound. Noise canceling is superb. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    wonderful gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Christmas gift and wonderful value. small and very valuable. Everyone need this one way or another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is good. Design is nice, but it is easy to fall down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds as a gift for a relative. He is super happy with them. Said that the sound is excellent as well as the noise cancellation. He loves them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, the sound, and the nosie cancelation is amazing. The custom noise cancelation and sound settings with different shortcuts by taping the ear buds makes them good for every situation and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound bad mic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sound is good. Typical Bose sound with crisp and clarity. Only issue is with its mic. If you are in a meeting or on a call, it will make your voice sound as if coming from tunnel and with full background noise. Ita onlt good for listening to songs to watch movies. Dont tske it if you are going to use it for calls. No update received so far from Bose related to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wildy outrageously great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever earbuds i have huge ear holes and have never been able to use buds before because they always fall out...bose has finally fixed those issues...sounds and app is great best of all the NC is outrageously great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great with a flas!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the best sounding and fitiing earbuds I’ve ever tried. The main issue i had were they would srop producing sound. I would be watching a tv show and when a new episode would come on there would be no audio. The phone still show the earbuds were connected and audio was playing to them but no audio. I would have to put them into the case and wait at least 5 minutes before they would work right.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! I'm pleased to hear you're a fan of the sound and comfort of the QC Earbuds II. I'm sorry to hear about the intermittent audio you're noticing this shouldn't be happening, so please try the guidance at https://bose.life/3k7phvt to fix this. Also, a product reset (https://bose.life/3EvfWDD) shall clear any underlying issues, so give this a try or reach out at https://bose.life/38Q1vZs if needed so we can assist you further. Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast hassle free transaction, excellent merchandise. The ear buds definitely block out all noise. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but others say I sound muffled on the telephone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wouldn't trade them for anything else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! The noise cancelation is perfect for when I'm on flights, at the gym or just at work and need to focus. The new gen is also more sleek and the smaller case makes it easier to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too impressed overall. Sound quality and ANC were great but the compatibility with iPhone is a nightmare and it would keep disconnecting. Also, you can’t listen to anything unless you have the right bud in at all times. So if you want to only listen to the left one while the right one charges, you won’t be able to. Didn’t last very long, connectivity got worse around 6 months.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Andy, I am glad you are enjoying the sound quality and the noise cancelling of the earbuds. We released an update in February, to allow you to use the left earbud individually. Please ensure that the Bose Music app is updated to the latest software version to initiate the update to the earbuds.

      If you are experiencing any issues with connection on your earbuds, I recommend checking out our troubleshooting steps from our support website: https://bose.life/40Iick2. Should you need further assistance, please feel free to contact our technical support team, who will be happy to assist you further: https://bose.life/3AqXf2e.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality ! The product is perfect ! Only wish it had a finder to locate when lost

    I would recommend this to a friend
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