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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband needed a pair for work and said these are durable, the sound is great and he’s very happy with them. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds hands down!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably tried 10 different brands and types of earbuds to use for work until I finally came across these. Better than AirPod Pros and everything else that’s out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds on the planet hands down. I have a pair and just bought my son a pair. The whole family will eventually get a set. Don’t settle for any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose anything I love BUT I was hoping these ear buds were beter than the old ones. The sound quality for the user is by far the best BUT the people one the other end can hear all background noise. I would own at least two pair of the if they would fix that problem! If you want something for sound quality for music they can't be beat!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello William,

      I'm really happy to see you love the quality of the sound from the earbuds, and find them unbeatable for music. It is surprising you're having difficulty with calls, but I do have a suggested article here https://bose.life/3L6RlJm to help with noise on calls. You can also contact us https://bose.life/contact for help if needed.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling and great sound quality. The noise cancelling is on-par with their headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and no outside distractions. Worth the money and wish i bought them sooner. I bought a lower priced pair from a different brand and hated them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly Recommended Versus AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice earbuds. The fit as opposed to Apple units is much better. Sound is good, control of the units is easy using finger motions. The charging case is much better than Apple's since the case itself holds a charge and can recharge the earbuds if the battery gets low. Battery life is very good. Music sounds fantastic. Highly recommended. The only downside is bluetooth range is not as good as with AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greattt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to my mom for Christmas and she loves them, she says the battery lasts half a day almost (altogether) and to connect it to the phone it was way easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose Ear Duds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but after a year and a half they no longer work. Left bud completely stopped working and the noise cancellation on the right bud stopped. Spending that kind of money on something that lasts a year and a half is very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Can't beat Bose!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a hit for a gift! Works great to pair for a workout. And feel a little more stable in the ear not to fall out during a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect but still recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, highly recommend only static when running or outside in the wind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend Fr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds, They fit comfortably on my ears and have amazing quality sound. The noise cancellation is like no other ear bud I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What! I can’t hear You!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever. Wife bought for me. Use at gym, walking, or just when you want alone time. The noise cancellation work great. Block the noise my wife make. LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these I really love them. I use them everyday at work and they last a long time before they need charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wild. The noise cancelling alone is impressive, yet there are so many settings on the app that you can tweak. They come with a built in mic for hands-free calls and the audio quality for that is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. Feedback is amazing. Better sound quality than AirPods from what I was told.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling in the market. My only complaint, which is probably user error. Is they don't always connect right away to my iphone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, only issue i face dosnt connect sometimes and not good for calls and as the person listening to you can hear lot of background noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are comfortable and good fit. They also have great sound and do really well blocking other noise around. I am very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great upgrade, great noise cancellation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling, very comfortable, very good sound, only B&O Beoplay Ex are better sound. Biggest issue causing a one star reduction is that microphone is not good in a loud environment keeping me reaching for my AirPods Pro 2's. Having multipoint would also be good as all wireless earbuds at this price point have that.

    I would recommend this to a friend
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