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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear sound great noise canceling.. dont hear much in the car when driving with them in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the world

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are world’s best noice canceling earphone with excellent sound quality and top of the class build quality. I just don’t think the case feels premium it just feels like a plastic one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose comfort earbuds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best earbuds I have ever bought. Better than the older version Bose due to the noise cancellation feature. The quality of sound never disappoints for Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re awesome! They fit perfect! I would definitely recommend these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Quiet Comfort 2 Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. The quiet comfort worked great when I was flying into the midwest. Drowned out the crying kids a few rows back. Going to buy these as a gift for a close friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for purpose intended, I purchased to eliminate the machinery sounds in my recent flights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looove these! They are amazing. I got them for my wife as a gift since she loves music, however during my test run with them, I really enjoyed the premium sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them so much that I bought 2nd pair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine everyday. I also carrie a white ine in my purse. People never complained that cant hear me . Love them! Batteries last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best earbuds in the market esp the Noise-Cancellation experience sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - QuietComfort Earbuds II True Wireless Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is known by the good sound quality and of course, these are not the exception with a great sound cancelation with no issues with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Great sound quality and thats it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation are the only pros to this device. I can’t tell you the amount of times these disconnect from my device. I have to reconnect them almost every single week at least once because they do not connect with my phone. I used to be okay with this but its become a constant issue that occurs way too much for the price you pay for these stupid things. It should be addressed before they are even released. Really not happy with these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Luis, I am glad that you are enjoying the great sound quality and noise cancellation of the QC earbuds II. For connectivity issues with the earbuds, we recommend checking out our various troubleshooting suggestions found on our product support website here: https://bose.life/439FmCG.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    Nadia's Bose earpod

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earpod except, the left will not work while the right is parked. Id have to take it (the right one) out if the case for the left one to work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Bose always makes audio eith clarity. Not overly loud but good enough

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling earbuds. Thank you Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new noise canceling earbuds. They give clear sound. Can give you total silence or an aware mode. Great for when you just don’t want to be bothered by the world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. My favorite to date. The sound quality is superb. The controls are perfect and easy to use. I highky recommend these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    unusable due to constantly falling out of ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would be my go-to buds due to their excellent noise cancelling, unfortunately they are unwearable. The silicone tips get slippery quickly and they are heavy enough that they fall out constantly. I cannot wear them for very long because they fall out so easily. I've somewhat gotten around this by using foam eartips, but those fall apart quickly and need to be frequently replaced. The buds still fall out with the foam tips, but I can wear them for longer. A lot of money to spend on something I can't use. What I end up using instead are Beats, even though they aren't noise cancelling they have never fallen out because of the earhooks. But the reason I bought these is for the noise cancelling, which Beats don't have. So I'm left without a solution.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi April - if your QuietComfort Earbuds II are falling out of your ears, it would seem that you haven't found the right size of eartip and/or stability band. I recommend experimenting with the provided size combinations, and if that fails, Bose offers extra small and extra large alternate sizes. You're welcome to get in touch with us about those. Also, make sure you run the fit test in the Bose app; the earbuds should stay in your ears after that. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for listening not on calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really awesome for noise cancelling when listening. I purchased these to cut out the noise to the person on the other end of the line while on calls, but despite trying all settings/ modes, everyone that I tried to speak complained about amplified background noise vs reducing it. I am disappointed and will mostly be returning min.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you would like to improve the audio or noise cancellation during calls, please ensure that your earbud and stability band size are the right ones for you ears. The best fit will cause a seal in your ear which will stop the earbuds from moving, whilst also improving audio and noise cancellation performance: bose.life/3OE4iNt. Should you need any further assistance, please contact our technical support team, who will be more than happy to assist you: bose.life/3iazBx7.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beware of the Sony xm5s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret bringing them back I returned them because friends would say the Sony xm5s where better I wouldn’t pay half the price prefer Bose waiting for the ultras this Oct

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Didn't think to much about them. I was surprised. They are great like the ease of charging them. I was looking for noise canceling. I would recommend to anyone looking for earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One if the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earplugs are one the best for noise reduction. Also the sound is good. The only issue that i have is that when i am on a phone call at the gym people have difficulty with the background noise.

    I would recommend this to a friend
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