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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are excellent. The quality and the noise canceling are probably one of the best in the market. The delivery of the items was on time and the package did not have any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flawless....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work flawlessly. The noise canceling is excellent and I love that you can set different levels so you can hear some ambient noise when appropriate. Love these. Sound is so crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and on time delivery. The sound and feel of the earbuds is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose...pricey but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Great sound. Wish operating instructions were included. You have to go online to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are they best I ever had. The noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST SOUNDPROOFING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good crisp sound the quality beats every penny and will also sound realistic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! Bose puts out a outstanding product

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good quality and great noice cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything its ok with earbuds, jusy some problems with the connectivity with IOS phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earphones work as well as the Bose headphones. Both of these are much better than the iPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound, quiet and clear vocals love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the bose app, get yourself some EQ functionality and premium sound. Different transparency modes fit for your enviroment and uses that you can freely customize. Phone calls get a passing grade as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying Bose and let me tell you that it's really good quality product the noice canceling is top notch would definitely buy more in the future

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are really nice headphones they just didn’t fit properly in my ears. I would wear them to the gym wear they would loosen up and fall out of my ear, and when you went I push it back in your either shutting the headphones off or shuffling songs.Bottom line is that they just didn’t fit in my ears but if they did I would still have them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Paul,

      It's wonderful that you love the great sound, and using the earbuds while at the gym. Our guide here https://bose.life/3JirRsf is great for helping to get the best fit. Should you need the alternative sized ear tips, and stability rings, contact us https://bose.life/38DNELy and we can help you order it.
      Should you need to adjust the earbuds while wearing them, touch them by the sides, as the touch controls are on the surface where the Bose logo is.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the noise canceling. It’s incredible, the sound is great it can be adjusted with the app to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    no better ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bose are always great, i lost my first pair and where and bought another pair, there are nothing to match their quality

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok sound in sound quality. Nothing special that reflects their pricetag except their name. Doesnt even wirelessly charge. Lacking very basic functionality like only listening to the left earbud without the right one. You can listen to only the right bud but not the left. Seriously?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Javi,
      Independent earbud usage is available for the earbuds with the latest firmware update. Make sure you update the earbuds through the Bose Music app. Watch the video here https://bose.life/3HzRFxL for how to update the earbuds.

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my AirPod pros they stay put. Hopefully when I’m working out and sweating they will work good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds!! Great for working out and other daily activities. I would definitely recommend these. Blocks away so much sound for when you don’t want to be bothered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling you can get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and the noise cancelation is 100% the best you can get for this price range, would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing nothing ls compare to this invar also apple AirPods Pro 2 but they are not even close when it comes to sound and quiet isolation; we’ll just with the name BOSE you know what you are getting

    I would recommend this to a friend
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