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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do exactly what they say. The music play the sound awesome even when you walk in the blocks of sound from the wind just people can understand what you’re saying clearly

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphone, they are really nicely mounted to the ear and dont slip off, i prefer these over the airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were a gift for my nephew. He was thrilled to recieve them. Sound quality is amazing. Bose is the best

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great sound, okay noise cancelling

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the earbuds sound when im around the house. However, when im working out or *flying in a plane*, the noise cancelling does some weird things. When in a plane, for some reasone the earbuds struggle with the lressure changes, and the noise cancellingcura in and out… in a place where noise cancelling would be most beneficial.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I ever got the noise cancellation system in the headphones is like no other earphones I know I give it a 10/10 no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    No pain, No noise.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find my other earbuds, so I went out and got another pair. These are the best. I have no pain in my ears after 4 hours of listening to my books.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    QC NC II Earbuds: Small But Mighty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try these even though my original QC Noisecancelling buds are still going strong. PROS - Amazing sound! Really impressed. Love the size. Very comfortable. Easy to pair. Bose Music app is very helpful. CONS - Case can't stand upright on a table based on its shape. Miss the lighted bar to show how much charge remains. This just has one light. In the summary, the sound and size outweigh any negatives. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest reason for the purchase was the actived noise cancelation feature. After multiple flights I can assure you these do not disappoint l.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they clear out the background noise.. best purchase/decision I made for head/ear phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product. The sound quality was great, however, the flaw was, you could not answer the phone on the device itself. It would disconnect earbuds. Not sure if it’s different with an android that was my experience with having an iPhone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you enjoyed the sound quality of our QuietComfort earbuds, from what you have described, it sounds like you may have to adjust a setting in your phone's Bluetooth settings to allow audio from calls to be played on connected earbuds. Should you need any further assistance, please contact our technical support team who will happily assist you further: bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great quality but bluetooth needs improvement.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality but connectivity issues can be very annoying at times. It often takes me 10 minutes just to reconnect them to my phone and sometimes have to completely delete and reconnect the device to connect again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought noise cancellation was so good. Love everything about them. For work at home, errands and everyday life style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound much better than other brands. I had compared to many earbuds brands on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for work while traveling and music when relaxing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid product! I absolutely love how quiet it is with the noise cancellation on, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Favorite BlueTooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Bose bluetooth I have ever purchased!!! The sound is pure!!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loaud enough. Could be louder. And more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Earpods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are far and away the best noise cancelling earpods on the market. Love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Need to fix alot of connection errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their quality is cool and the noise control is perfect but they disconnect alot of your phone even during calls. And you gotta go to Bluetooth everytine ti connect them but not only that sometimes you gotta pair them again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Billy, I am glad to hear you love the quality of the earbuds. I am surprised to hear that the earbuds disconnect a lot. I would recommend making sure the bose music app is setup so that the earbuds get the lastest updates. I am certain this will ensure you get the best performance out of your earbuds: https://www.bose.com/en_us/support/articles/HC2474/productCodes/qc_earbuds_ii/article.html

      If you need any more help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best pair I’ve ever had, for working out, calls and movies, you can wear them without any complains, sound quality it’s very impressive with rich bass and clarity in details

    I would recommend this to a friend
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