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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose makes the best everything and these are the best headphones I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds the sound is awesome and the don’t fall out easily love the noise canceling when I mow grass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Bought these to replace an older pair of Bose earbuds. Great sound quality and easily connects to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the best brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great earbuds bose its definitely the best options i try another brands and this is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are GREAT. The noise canceling is sooo good my kids can't interrupt my music. And the clarity & bass are second to none

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    What bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive wore these things daily for the past year and the bluetooth connection is terrible, the amount if times they simply wont connect to my phoje is laughable, imagine taking out and putting in and taking out and putting in your eqrbuds iver and over till they can connect thats what youll be doing with these and when one does connect it wont sync woth your left earbud, my ledt bud is basically useless cause it wont play music no matter what i do, the app wont connect to the case even after updating it and connecting it back to the app multiple times it wont stick, for the price these are absolutely garbage there are 2 good things about these headphones the fit is bery very nive and the hearthrough is great, go but yourself a pair of jabra headphones much cheaper and much bettet all around.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brandon.
      Thank you for your post. Sorry to hear that you are having issues with your earbuds. Please update the firmware of the earbuds and the charging case to address those issues. Updates are done separately. Steps can be found here, https://bose.life/408y5A6. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help you more.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, highly recommend. Best sounding headphones ive ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Signature Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of these earbuds. No matter what tyoe of mysic you throw at it the sound is always really good. I wish the earbuds supported qualcomm lossless and independent earbud use with wireless charging. But other than that the ANC snd sound is superb!!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello. It's great to hear you love the Noise-cancellation and sound performance of the Quietcomfort Earbuds II. We are happy to share that independent earbud usage is here! Connect your earbuds to the Bose Music app to get the latest firmware update 1.3.26 and use either earbud for music or phone calls..
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds, they stay put and they are noise cancelling so your music remains crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds; soft and comfortable and not white which is a plus. can’t go wrong with bose for audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One could "get lost in the sound"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these ear buds is so immersive The sound is "Immersive" !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and easy to setup, hard to explain how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Worth $300

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, and a stellar fit especially for working out but plagued with some glaring issues. 1. You cannot use the right earbud by itself, but the right has no issues. 2. Hyper aggressive noise canceling, the earbuds seem to overcompensate for loud noises like a car door slamming with extremely loud booming artifacts. 3. I found the Bose app to be unusable with these buds, but I also just lost patience trying to adjust the various modes I would expect more for 300 dollars

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mason,

      I'm happy to see that you're enjoying the great sound quality and fit of the earbuds. The earbuds can be used fully independently, please make sure they are updated through the Bose Music app to firmware version 1.3.26 or later.
      The noise-cancelling will work to ensure that loud noises aren't projected through the earbuds while in aware mode. If you're experiencing unexpected sounds as part of noise cancelling then please try the steps here https://bose.life/44OUxkj.
      If you need help with the app not controlling the earbuds, try the steps here https://bose.life/3rADJzp to get it work. Of course if you need help with any of this please reach out to us https://bose.life/3rykPZR as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to hear things in the songs/music I’ve never heard before (and I’m 58). So clear and noise cancelling is amazing!!! Met my Bose expectations and more!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best purchases i could make for long lights. Completely drowns out all the people and noise around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphone , great noise cancelling, sound crisp and clear. Awesome for create your own personal music environment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best quality Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product as expected from BOSE. I can leave the house without it. I use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loove these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best noice cancellation ear buds on the market! I have two pairs and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound! I was helped by a very nice employee as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eaenuds are just Perfect Comfortable in the ear. Great product.

    I would recommend this to a friend
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