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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,183 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose Earbuds II are a dissapointment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dissapointing. I lost my Quiet Comfort I earbuds while travelling on business. Am considering trashing these and finding a used pair of those again. Much better than the II version. The II version cuts in and out, goes offline whenever they feel like it. They suddenly will download firmware updates on me without my say so and the noise cancelling is nowhere near as good as version I. I thought the smaller more compact design would render the same quality and performance. Nope, not even close.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointment with the QuietComfort Earbuds II, Kenneth! If you're not happy with the noise cancellation, I'd recommend checking that the "ActiveSense" setting is turned off in the app. As for any cutouts, try rebooting your smartphone, as this can sometimes help. If issues persist, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, so clear and crisp. The function that it has make easy and effortless to use. I completely recommend these earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beverly Campbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. That was one worry I had but these earbuds are extremely easy to wear. Bose quality is right there in your ears. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds 11

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling Technology. easily charges to 100% in provided case. I'm happy with this Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth i have used so far! I would highly recommend these if you are looking for good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose I hear you now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these I can actually hear him very well with these Bose earplugs I can say I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have a rich sound quality combined with the noise cancellation creates a pleasurable listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have been the best experience i even had with these accessories. The noice counceling is off the charts amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds II

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose noise cancelling in-ear headphones are great for workouts. Excellent sound and very good noise cancelling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae headphones are literally the best headphones on the market. I have goody ears and they even fit me so they're special.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds disappointed me and I've had 5 pairs of Bose over the years. After working for a day, the right bud would not charge properly. I retured for the less expensive Quiet Comfort Earbuds. Initially, there was a connection issue, however they're fine now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect for planes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What incredible sounds coming from tiny earbuds. Great noise cancelling, perfect for airplanes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good job bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound very good noise cancelation easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best one from BOSE.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best one jet from BOSE. Great sounds, comfort, the battery last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Like but left bud keeps failing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but my left bud keeps go out, it will hang on for 20 seconds then goes out for 10 seconds, then keeps repeating itself, otherwise i love them, is there a fix for this.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Craig, glad that you love the great sound of the QC earbuds II. We have troubleshooting suggestions should you be finding an issue with a particular earbud: bose.life/3ZEHPDs.
      Should you need any further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works great love the sound of the music you can hear every detail.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen version and loved them so much that i figured ill try the new ones.. love em!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a pretty good deal I call this the king so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound canceling works pretty good on these headphones I work around sandblasting and I wear them for ear protection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Redeems Itself Finally !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bose Design yet. Previous model wasn’t even marginal. Long BT Connect Cycle, no one could hear me on it. New Model Crystal Clear my customers appreciate it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Penka Georgieva

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best handsfree, the best song, the best comforted and the best everything, l love that

    I would recommend this to a friend
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