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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than airpods.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a game changer. I love wearing them at work, home, or working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Champion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never lets me down, great NC, quality sound is amazing. Every experience is different but I'm buying it for someone else too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound plus sound canceling! Felt like i was inside the studio while the songs are being recorded!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and i was so happy with my purchase I decided to fet one for my dad for his birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear pieces! Just what I expected. The newer version looks a real good upgrade at the original price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic. The noise suppression is great and they are the most comfortable buds I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling earbuds! Put them in ear and they immediately drowned out all noise! Sound is clear and crisp as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the product is not for use if you run or do ballistic workouts. They are always falling out of my ears and they always disconnect. I’m pretty much waiting to save up and get some beats. The sound quality is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we are happy to hear that you're loving the quality of your headset. Sorry you're having some issues finding the right fit. You should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you. Keep in mind that it’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. Also, eartip and stability band sizes may be mixed and matched (such as using a size small eartip with a #3 stability band). If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support, contact us via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comforts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in terms of noise cancellation! Would definitely recommend buying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended !!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new noise canceling ear buds and these are amazing!! would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Best Noise Cancelling Earbuds made!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The noise cancelling is AWESOME! I also like that I have the choice to hear in 2 different modes! Noise Cancelling & Aware mode

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. Noise cancelling is wonderful. Very easy to switch from noise cancelling to aware. Paired easily to my iphone. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have purchased in the last couple of years

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great esrphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great earphones,caork amazing, no complaintsbat all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancelling I've ever used. Used them on the airplane and had no idea it was time for landing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable noise canceling ear phone. easy to carry when i travel. noise canceling is superb. the audio quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! The sound is these earbuds are out of this world! Nothing compare what’s out in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and sharpness. I have been using it for months now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    30/70, Against

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely have good sound, the noise cancellation is amazing. Unfortunately the noise cancellation comes as a very discomfortable price. they have to fit almost to a custom made level for it to work well. I kept moving them to achieve that and just got an ear irritation. The left pod, dropped sound and does not work equal to the right pod. I tired to find if it was a settings thing but still in vain. So I am giving these away since I can not return them now

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brian - the QuietComfort Earbuds II are designed to sit stably in the ear, without causing irritation. Be sure to experiment with the different eartip and stability band sizes, as well as running the Earbud Seal Test in the Bose app. If the left earbud is dropping sound, try rebooting your connected mobile device, and try a different device, to compare results. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC Earbuds II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose' QC series is best known for their Over-the-Ear Noise Cancelling headphones. These QC Earbuds do not disappoint, A++!

    I would recommend this to a friend
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