Customer Ratings & Reviews
- Model:
- 888507-0100
- SKU:
- 10844650
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds' sound quality, comfort, fit, battery life, and bass. However, some customers have reported issues with connectivity and pairing. Overall, the earbuds seem to provide a positive listening experience with a few drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away only had them for less then a month and they don’t want to hold charge nor charge and doesn’t connect to Bluetooth
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I’m really sorry to hear about the trouble you’re having with your QuietComfort Earbuds— That’s definitely not the experience we want you to have, and we’d love the chance to make it right.
If your earbuds aren’t holding a charge or connecting to Bluetooth, please try the steps in our troubleshooting guide here:
https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US
If you've already tried those steps or the issue continues, please send us a message directly through our global support page: http://bose.life/globalsupport.
We're standing by to help with repairs, replacement options, or whatever's needed to get you back to enjoying your earbuds the way you should.
Thank you again for reaching out—we’re here for you.
-Gem, Bose Customer Support
For Apple this product is the worst choice ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst things ever sounds like I’m in a fish tank calls are choppy for iPhone it’s the worst stick to Apple products for phones AirPods and iPhones best bet iPhones and Bose the worst choice mic is choppy sound muffled like I’m in a fish tank
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We're really sorry to hear that you're dealing with call quality issues when using your Bose QuietComfort Earbuds with an iPhone.
The “fish tank” effect may be related to the earbuds' premium noise-cancelling feature. For the choppy microphone issue, here’s a helpful guide to assist you in resolving it:
https://bose.life/3JBAQHI
Gem - Bose Customer Support
Very disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair that I bought would only charge one ear, I returned them the next day for a replacement. The second pair worked for a few days and then wouldn't charge properly so I returned them. I found the instruction support not very helpful. I thought they would be great as I have their noise cancelling headphones which are awesome.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jayne, thank you for sharing your honest feedback. We're sorry to hear about the charging issues you've experienced with your previous pairs. Sometimes, the connection between the earbuds and the charging case can be affected by certain factors, and when the stability band is not properly aligned, it can prevent the earbuds from charging as they should.
To help resolve this, please check out the troubleshooting guide in this helpful link: https://bose.life/4pm8SQe
-Sophie
Dud bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud only charges to 90%. After 15-20min they just turn off. Tried using for a week to see if the problem would work itself out. Then a month. But no. Going to exchange and try for a new pair in case these are just a dud. Luckily protected with BB coverage.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for reaching out and sharing your experience. I'm sorry to hear about the battery issue with your right earbuds. We highly recommend contacting us directly so we can address your concern as soon as possible. You can reach our support team here: http://bose.life/4mBEiQa
Daisy - Bose Customer Support
Not very clear on phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very clear for the price I paid . My old beats work better and clearer in calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sarah, thank you for sharing your feedback. The Bose QuietComfort Earbuds are designed with a smart microphone system to deliver clear calls on any smartphone, and they also work with apps like Teams, Zoom, and FaceTime. The microphones adapt to reduce background noise and wind, while the self‑voice feature in the Bose app lets you hear yourself naturally and manage your speaking volume. We’re sorry to hear this hasn’t been your experience.
Please check this link for steps that may help improve call clarity: https://bose.life/44ykdEf Hope it helps!
Klariss - Bose Customer Support
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but not good at the same time. The bad thing about it is when every time I called the other person tells me I sound like a robot.. I have bowls surround sounds but they sound beautiful but I do not recommend the earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! Thanks for sharing your experience, it sounds like a mixed bag. We're glad to hear you're enjoying the Bose surround sound system; it's great to know it's delivering beautiful audio. As for the earbuds, we’re sorry to hear about the call quality issues. Sounding robotic during calls can sometimes be related to Bluetooth connectivity or microphone settings. To help resolve this issue, please refer to this useful troubleshooting guide available at the following link: https://bose.life/4nzwMqc
If you continue to experience issues, our Bose Customer Support team is here to assist you. You can reach out to us anytime at bose.life/3rykPZR
Sophie - Bose Customer Suppor
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst earbuds ever. Don’t stay in. Case don’t stay closed. I literally threw them on the floor because they are useless in every way do NOT buy i repeat do NOT buy just buy some apple ones instead:)
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, we’re truly sorry to hear about your QuietComfort Earbuds. Your feedback is important, and we take it seriously. To help you with earbuds case you may want to check if the earbuds inside are properly aligned that may hinder your case to close.check for debris or incorrect earbud fit. Clean the charging contacts on both the earbuds and inside the case, and ensure the ear tips are securely attached. If cleaning doesn't work, as a misaligned earbud or stability band can prevent the lid from closing.
Gem - Bose Customer Support
- Cons mentioned:Connectivity
Bad connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have real bad connection issues. Sometimes you can only hear from one side.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for sharing your experience.
We’re really sorry to hear about the connection issues you’ve been facing. We’d love to help troubleshoot this with you. Here's the troubleshooting link that can resolve this issue: https://support.bose.com/s/article/no-audio-in-one-ear-quietcomfort-earbuds?language=en_US
-Jelyn, Bose Customer Support
- Cons mentioned:Connectivity
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly advise not to buy this garbage. It keep disconnecting repeatedly. Only had this for a month worse waste of money. I went back to Apple air pods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Joshua, we do provide troubleshooting suggestions that can help with Bluetooth disconnection issues. You can find these on our support webpage here: https://bose.life/4im4o8N. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR. Liam - Bose Customer support
POOR SERVICE loses customer ( review below is for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the buds would be delivered the next day which was great as then I did not have to go out in the snow. You lied and I got the buds after Christmas. They are now still sitting on the table unopened since arriving very late. You have like I hour to cancel and of course when they are late to bad for you. Best Buys no longer has me as a customer but Amazon does as they allow you to cancel if the product is late.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Do no buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep randomly pausing for no reason and I don’t know how to fix it and I cannot return it. I just bought them last month
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for leaving a review. We understand random pausing or connection issues can be frustrating, and we'd like to resolve this for you. We recommend wiping the touch sensitive surface and checking for firmware updates in the Bose app. If the issue persists, reaching out to our support teams might help, you can get contact us via our website at https://bose.life/globalcontact, or via any social Media platform.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Connectivity
Bose not good for iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this sound is great when it works but after 20 minutes it will disconnect
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Liz and thank you for your review.
We are glad to hear you are enjoying the great sound of the Bose QuietComfort earbuds, If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Do not stay in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like these, but they do not stay in the ear well during exercise, nor are they comfortable. The old sports buds with ear tips were better. I returned them BestBuy Annapolis was fantastic as always with their superb customer service.
No, I would not recommend this to a friendNo go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When talking on my cell listeners said that i sound far away so i returned them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, Reg! We’re sorry to hear you’re experiencing issues with call quality on your QuietComfort Earbuds. We know how important it is for your calls to be clear, and it’s concerning that this isn’t meeting your expectations.
At Bose, our goal is to deliver outstanding audio for both calls and music, and we’re here to help resolve this for you. Please take a look at this link for a helpful guide, which should help improve the mic quality during calls: https://bose.life/49Y0122
We’re committed to helping you get the best experience!
Gloria - Bose Customer Support
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product just don't buy from Best Buy. Every bose product I've bought from them always malfunction. I bought a pair straight from bose. They work great,so id get them straight from bose....which is on Amazon.
No, I would not recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To sensitive, keeps falling out of my ear. Cant look left with out it stopping the move or music playing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jerry,
I am sorry to hear that you are not happy with your QuietComfort Earbuds.
To make sure you are getting the best comfort and audio experience and so they don't fall out of your ears, please check our fit guide: https://bose.life/3NlUVjG
If you want further assistance, please contact us directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Bose earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds will not stay in my ears, when I get calls the caller would say that they could not hear me, and the overall quality isn’t what I was expecting
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback. We understand that a proper fit is essential for optimal earbud performance. To help with this, here’s a guide on how to wear and adjust your earbuds:
https://support.bose.com/s/article/quietcomfort-ultra-earbuds-wearing-and-adjusting-your-earbuds?isSessionCreated=true&language=en_US
For the microphone issue, please try the steps outlined in this guide:
https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US
This will help get you back to enjoying your Bose QuietComfort Earbuds as intended!
-Jelyn, Bose Customer Support
- Pros mentioned:Sound quality
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent but the rubber come out very easily .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sajjad, I'm sorry to hear of your disappointing experience with your QuietComfort Earbuds. If part of the earbuds isn't sitting correctly or is coming away, then please get in touch with us so we can learn more about which part it is that's affected here. We'll then be able to offer assistance. Our team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Below par
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an annoying metronomic ring that I can't seem to get rid of easily. Disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds are making a constant ringing sound. If by any chance you're wearing a wristwatch, this could be a contributory factor. Let's take a closer look, to see what could be causing the issue: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
No find your Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking about this earbud Bose was a good choice, before I used Jabra withow problems, First when I put this earbud you can’t heard anything, especially when you wearing just one side for work , second , this boses no have tract you device like Jabra have so If you loose is very hard to find, sorry Bose but I’m going back to Jabra
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Armando! You should be able to use either of your QuietComfort Earbuds; the in-ear detection will identify whether you're wearing both buds or just one, and you can simply tap the earbud you're wearing to start your audio. It is true that there is no feature for finding a lost earbud, so we recommend looking after the buds by keeping them in the supplied charging case when not in use. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support