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Customer Ratings & Reviews

Your price for this item is $149.00
The comparable value price is $179.00

Customer reviews

Rating 4.4 out of 5 stars with 944 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 944 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing Experience – Would Not Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds were a mess from the start. The Bluetooth connection to my phone kept dropping like it was allergic to stability. Tried to get a replacement — big mistake. Customer service was a black hole: slow, unhelpful, and somehow managed to make things more confusing. Bonus points for repeatedly trying to sign me up for marketing emails while not actually solving my problem. As for the earbuds themselves? They’re huge. Not in a “wow, great sound” way — more like “are those hearing aids from the future?” The case is comically large and a pain to carry around. Honestly, if Bose spent half as much effort on quality control and customer support as they do on branding, these might’ve been worth it. Hard pass.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It’s frustrating to hear about your experience, and we completely understand why you’d be disappointed. We appreciate you sharing your experience, as feedback like this helps highlight areas that need improvement. In case you have not resolved this yet, we recommend that you reach out to our support teams for further assistance. You can do so via Social Media or our "Contact us" page here: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound excellent, the best purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for friend but test them out for sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from airpods and soooo glad i did!!!! Wowza!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they're by far beyond 5 stars. I'll definitely stay with this brand for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones plus they stay in my ears great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    sounds great, but not good fit for smaller ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, hard on smaller ears, causes fit pain.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! thank you for reaching Bose. I understand your concern regarding the eartips.

      Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.

      For detailed guidance on selecting and fitting eartips, please refer to the following link:
      https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html

      We're happy to assist you.

      Kelly - Bose Customer Support bose

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect weight and nice design and the bass amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of gym headphones. Works as described. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best sound and cuality the best in bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Earbuds- As advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Perfect for my needs for both gaming and zoom calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound like a never hear Boss it’s the best wow

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t fit in ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, will not stay in your ears. Wanted them for the gym…if you do minimal movement while working out, these fall out. And when they fall out, they have a tendency to roll 12-15 feet away. I couldn’t make ie thru my warmup sets without them falling out multiple times. Don’t waste your time or money with these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Joseph, thank you for sharing your feedback! We’re thrilled to hear you enjoyed the sound quality, but we’re sorry to learn about the fit issues during your workouts.

      Our QuietComfort Earbuds are designed for all-day comfort, though we understand fit can vary based on activity and ear shape. To help, we’ve put together a quick guide with tips for achieving the best fit and optimal performance, check out the guide here:

      https://bose.life/48F3ZKS

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and noise canceling. Color choice is great too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dound is great they are to bulky too big for the ears not comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! We’re glad to hear you’re enjoying the sound quality! That said, we’re sorry to hear that your having problems with the fit and comfort.

      We understand that comfort and size can vary from person to person, and we truly appreciate you sharing your experience.
      Here's a troubleshooting link that can also help you get a better fit of your earbuds: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 3 out of 5 stars

    Short Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, though would be better (and better review) if the battery life were longer than 2 1/2 hrs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.

      Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ok, but not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t these are very Apple friendly. I couldn’t do “hey siri” at all & “hey headphones” barely worked too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noice canceling.. hight quality sound while listening something

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Overpriced Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, for the price of these things, they were actually pretty horrible. The noise cancellation was not consistent and will continually glitch. Also, they would continually drop audio from my phone. I tried looking things up on Google to help with these issues, turning on low latency, etc. to no avail. Never had this kind of issue with my Apple AirPods Pro and was really disappointed because I’ve always heard good things about Bose earbuds. I even tried hooking them up to my laptop to use for work and during meetings people would say I sounded like a tinny robot. Just an overall bad experience and I will not be looking to buy Bose ear pods again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Peter,

      Thank you for sharing your experience with the QuietComfort earbuds.
      I am sorry to hear that you are disappointed with the ANC and connectivity.
      If the connection is still dropping, please factory reset the earbuds following these steps: https://bose.life/3NmjaOx

      If the issue is still occurring, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose