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Customer Ratings & Reviews

Your price for this item is $149.00
The comparable value price is $179.00

Customer reviews

Rating 4.4 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 944 reviews
  • Rated 2 out of 5 stars

    Different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my daughter’s 22 birthday. Hoped to find the purple pair, which was available days earlier. Since I purchased from this location before it was a no brainer. When I arrived the black and the white set was left. Decided on the black when I asked about the military discount the GM assured me , he has been with Best Buy for over 8 years and they have NEVER offered a military discount. The gentleman that cash me out explained the GM was new to THIS location. Returned, purchased from bose directly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
      Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact

      Nic - Bose customer Support bose

  • Rated 5 out of 5 stars

    Music forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are awesome!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite possibly the worst Bose product on the market. Wont stay connected. Won't stay in ear when walking. Tried exchanging at Best buy for an upgrade. Nope was a couple days late on a ridiculous 15 day return policy. People are very busy these days. Getting to best buy was not top of the list with my work schedule. That being said done with best buy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your feedback. We truly appreciate it and want to help resolve your concerns to improve your experience with the Bose QuietComfort Earbuds.
      If the earbuds are falling out of your ears, this can usually be fixed by finding the right ear tip size. Here's a guide to help you choose the best fit: http://bose.life/4oOhNKh

      As for the disconnection issue, if you're referring to Bluetooth connectivity, this troubleshooting guide should help: http://bose.life/4fTQvOj

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    bose Qc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for music but not good for calls..................................

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The QuietComfort Earbuds feature three microphones in each earbud to enhance call quality. If you're experiencing any issues, your product may be due for a software update. Here's a helpful guide that can walk you through: http://bose.life/4nuTuPA

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Garbage magnets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Diana,

      I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.

      If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Customer Support bose

  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them! He uses them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air buds are the best ones I’ve ever purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose quietcomfort 2024 poor connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd quietcomfort in 3 weeks. Left earbud shuts off then 30 minutes listening both turn off. My wife has the same phone and earbuds no problems works great. She tried mine and same issue. Bose was my number one ear listening device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that your QuietComfort Earbuds are shutting off. If this is the third set of earbuds you've had in 3 weeks, then you might not be using the product as per its intended use. I would start by performing a simple reset of your earbuds, which is done by touching and holding each earbud for 15 seconds, until you hear a tone. The earbuds then power off; hold each earbud for 1 second to power them on, and then try again. If that doesn't help, our support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but sometimes they do not pair up to my phone .

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello John, I am glad to hear that you are enjoying the QuietComfort earbuds. If you are experiencing any issues with Bluetooth connection, we do have troubleshooting suggestions that can help, you can view these here: https://bose.life/QCEbtCTS. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of Bose, better than my others by far, gave them on right now!!! Get them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose wins again!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself for Christmas last year and I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No at bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has an excellent quality in sound, but the microphone is terrible if you want it, just to listen to music is the best, in my case I need it to be able to talk and its quality of the microphone is pessimum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. It’s great to hear that the sound quality meets expectations, but it’s disappointing to hear that the microphone doesn’t perform well for calls. To ensure the best performance of the earbuds, we recommend making sure they are up to date. For further assistance and troubleshooting, feel free to reach out to our teams using this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, long listening device much waiting for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and great bass!! Really good purchase and very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best pair of ear buds I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! I do not know how I lived without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic! I highly recommend this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price got them for a Christmas gift she love them works out with them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown away.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set of earbuds. Great base response, but well balanced as well.

    I would recommend this to a friend