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Customer Ratings & Reviews

Your price for this item is $149.00
The comparable value price is $179.00

Customer reviews

Rating 4.4 out of 5 stars with 947 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 947 reviews
  • Rated 5 out of 5 stars

    Great priduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't ask for a better earbuds. Connect easy to my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They turn off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They turn off if they do not detect movement in 20 minutes or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and phenomenal store experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancelling eardbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling on airplanes and listening to music while i work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great earbuds from boze.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price i paid. Satisfied with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect when I am working and listening to music while it also connects to my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audifonos bosse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No se oye bien el microfono, muchas vecesse oye entrecortada la voz

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your own feedback on the Bose QuietComfort Earbuds.
      Each earbud is equipped with three microphones, designed to deliver clear call quality. However, proper fit and alignment in the ear can significantly impact performance during calls.

      To help improve your call quality experience, here’s a troubleshooting guide: http://bose.life/4piUtV8

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Doesn't function well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original pair failed after 5 days. replacement pair seem OK. But voice command function turns off by itself. So far I liked my old Bose headphones much better, to lasted 4 years.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that your fist pair failed, but glad your replacement is now working. If you ever experience any connectivity or power issue, please try to factory reset them: https://bose.life/3NmjaOx

      Or contact us if you need further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Muse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love Best ear buds I’ve ever had Easy pairing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair but this was given as a xmas gift. I like how it pairs with the sound bars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality sucks . I have both Apple and Samsung phones and the mic sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wired Skullcandy is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage version of their better product. Not worth half this price. Garbage build with garbage materials. Feels and performs like cheap garbage. I say this as a long time bose loyalist, I trusted the brand to not make a garbage line of products, but here we are.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Michael, thank you for sharing your feedback. We’re sorry to hear that the Bose QuietComfort Earbuds did not meet your expectations. We’d like to learn more about your concern so we can assist with troubleshooting and ensure you’re getting the best experience from your earbuds. If troubleshooting does not resolve the issue, our customer support team can review available service options for you. We’re committed to making things right and helping resolve your concern. Please reach out to our customer support team through this link: https://bose.life/contactus They’ll be happy to assist you in finding a resolution. We’re here to help!

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, bad call quality and annoying Bluetooth connectivity. Feel like I should’ve just went with AirPods even though I dislike them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for leaving your thoughts on the QC earbuds. I'm sorry to hear you experienced bad quality calls and issues with Bluetooth connectivity. Both of these problems can be attributed to poor signal between the smartphone and the buds. I recommend keeping the phone with you and within 10m/33ft when paired. This will help ensure a clear connection and consistent quality.

      If you need any assistance, please get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Can’t beat Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The sound is crisp and clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So shocked that Sony would beat out Bose, but it happened. These hurt my ears and the sound wasn’t that great either. Each person hears differently and for me, I need great noise cancelling, comfort, great sound, and no regrets. These aren’t comfortable to me. I’ve ordered so many different ones and Sony beat them all. I had to return these. I hope you love them, I did not.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The Bose QuietComfort Earbuds feature legendary noise cancellation, iconic audio performance, and a long‑lasting battery. Proper wearing of the earbuds is important to ensure both microphone and audio quality. You can also adjust the noise cancellation level and customize it according to your preference.

      We’re sorry to hear that you’ve already returned them, but if you still need assistance, here’s a detailed guide you can check out:
      -For Proper Fit: https://bose.life/4p05VDM
      -For Microphone issue: https://bose.life/48TkfIc
      Hope this helps!

      Jelyn - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a month and have had nothing but issues with them not charging or not holding a charge. The y won’t connect to the app for the setup so I can access them through their. I’ve tried taking off all of the rubber ear pieces to no avail, they still won’t charge.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for your feedback, and We're really sorry to hear about the trouble you’ve been experiencing. That definitely sounds frustrating, especially after trying multiple solutions.

      To help resolve this, We'd like to go through a few quick steps with you. Here's a troubleshooting link that can help you: https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Mint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Dropped them in a toilet still work… mint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is you get what you pay for great for kids but not for someone that really cares about sound quality as a reason to buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds say noiseless but i can still hear in background when having them on. Also i don't like the fact that when i remove the buds with placing them back in the dock, it does not automatically disconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you are still hearing external noise whilst wearing the earbuds, you may need to adjust your ear tip and stability band sizes. When using the correct size the ear tips will create a seal in your ear canal which will improve the noise cancellation. You can view more on this here: https://bose.life/3PFDMCEhttps://bose.life/3Vmo7vg.

      Regarding the earbuds not disconnenting when removing them after use. you will need to place both earbuds in the charging case and then close the case. The status light glows according to the earbuds battery level. The earbuds will disconnect from your device and power off. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 2 out of 5 stars

    Not stable in ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequently falling out of the ears, which requires frequent reinsertion.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Moses! Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re sorry to hear you’re having trouble with the fit. The QuietComfort Earbuds are designed for a secure and lasting fit, with a trio of ear tip and stability band sizes to help ensure comfort and stability. You can refer to this helpful guide: https://bose.life/4jF3x4f to make sure the earbuds fit securely. We hope this resolves your concern and gets you back on track so you can enjoy your Bose QuietComfort Earbuds with ease.

      Sophie - Bose Customer Support bose