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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1069 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,069 reviews
  • Rated 5 out of 5 stars

    Great Bose product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, very comfortable! I like that you can program the button for different features.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect weight and nice design and the bass amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Bose doesn't disappoint! I have used bose products for years.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Stay in my ears thru workouts and sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancellation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement for the Bose QC-II, and they have been great! The sound is better than the QC-II and the noise cancellation is too notch. I wore them on a recent flight and they blocked out all the surrounding sounds. The best part is being able to customize the functions on each ear bud and adjusting the treble and bass! These won’t let you down!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Wonerfuul sound, easy to use. Second pair lost one of previous pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery, loud sound, very quiet. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for listening and ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and ANC are top notch. Bose needs to work on call clarity and better microphones./ People have a tough time hearing what you are saying on calls. Would recommend for just listening and ANC not for people who talk alot on the phone in my opinion.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mike,

      It is great that you're liking the top notch sound and active noise-cancelling. Please make sure that the earbuds are correctly positioned in your ears when worn, as incorrect positioning would affect voice pick up on calls. We have a guide to follow on our website: https://bose.life/3D6PTWv We'd love to help as well, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    1000/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at the store was amazing! But this earbuds are just 1000/10 the features on the app to control the noise or be aware was something I was not expecting at all! I highly recommend this product! I’m in love with Bose brand!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound as expected. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t not be more happier this is the best investment on earphone you won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bulky but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are big and rather bulky but the sound is unparalled I got rid of my Galaxy Earbuds for these and they are truly amazing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good. Mics sound clear when talking on the phone. Color is super cute.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    good fit adjustability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit adjustability, this was a gift for my wife. I thought I had ordered the pink colored or lavender colored

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose earbuds are very nice, only drawbacks is charger is bulky. Sound quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    The name fits but not worth the headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up and won’t connect to all my devices, probably will return. However they are quiet and shuts out most noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Natalie, thank you for sharing your experience with us. We’re sorry to hear that you're having trouble with your Bose QuietComfort Earbuds. We truly appreciate your feedback and are glad to know you’ve noticed how effective the earbuds are at shutting out noise, they’re designed to consistently block distractions so you can focus on what matters most.

      To get the best feel, we recommend toggling between Quiet Mode (for full noise cancellation) and Aware Mode (to let in some of your surroundings). As for the connection issue, it may be due to the earbuds not being in proper pairing mode or other setup factors. Here’s a helpful troubleshooting guide: you can follow step by step to resolve the issue: https://bose.life/3MLsVZF I hope it helps resolve the issue.

      Sophie - Bose customer Support bose

  • Rated 5 out of 5 stars

    Pink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best, I could block out the world. It would connectivity sometimes.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Check for compatibility with all your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Bose customer for many years. The sound quality and customer service have always been worth the extra cost. However this is my first disappointment. I need my headphones to connect to our TV. We have a 2020 Samsung. The Bose earbuds will not connect to the older bluetooth version. If our TV was 10 years old I would understand this, but not with a 5 year old TV.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for being a loyal Bose customer over the years—we truly appreciate your continued support and trust in our products and service. We're sorry to hear about your recent experience and completely understand your frustration. While many 2020 Samsung TVs do support Bluetooth, compatibility can sometimes be affected by differences in Bluetooth versions or profiles. Some TVs may not support the specific Bluetooth audio profile required by certain earbuds, which can lead to connection issues.

      That said, we’d love to help you find a solution. Here are a few options you might consider:
      -Use a Bluetooth transmitter: These small devices plug into your TV’s audio output and can bridge the gap between older Bluetooth versions and your Bose earbuds.
      -Check for firmware updates on your TV, as manufacturers sometimes improve Bluetooth compatibility through software.

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a good buy. The sound is excellent and the fit is comfortable i highly recommen this item

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best and most comfortable earplugs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought multiple earplugs however I will stop now. These has been the best one that I’ve ever bought. They are so comfortable and very easy to wear a long length of time. The best gift I have ever given myself.

    I would recommend this to a friend